Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
The conversation described earlier reveals a pattern that appears across organisations of every size: internal communicators are skilled at their craft but constrained by how their role is understood. Let’s examine what separates communication as a distribution function from communication as a strategic capability—and what that means for how you develop your practice. The Core […]
Two professionals sat across from each other at a quiet café. Sarah works in internal communication at a mid-sized company. Marcus consults on organisational change. What started as networking quickly became something more honest. “I think I’m doing my job,” Sarah said, stirring her coffee slowly. “But I also think I’m missing the point of […]
The real change isn’t that more people are building a brand. It’s why they now have to. For years, personal branding was optional. You could be excellent at your work and largely invisible outside your organization. Your career moved through performance reviews, internal reputation and occasional references. That model is quietly disappearing. The shift underway […]
A critical analysis of Simpplr’s new AI teammate and how it stacks up against actual competitors in the internal communications platform market Simpplr recently launched Comms AI, generating buzz in the internal communications space. But before you adopt another AI tool, it’s worth understanding how this compares to actual competitors (not just general AI tools […]
A reader of Inclusive Internal Communications recently wrote to me after returning from a career break. What stayed with her was this: “Low engagement is not always a reflection of the communicator’s capability. It can depend on how leadership teams interact and engage with employees.” That line captures why I wrote the book. Internal communication […]
Global Capability Centers (GCCs) have changed more in the last five years than in the previous two decades. Once seen as cost arbitrage engines, they are now strategic hubs that shape enterprise outcomes, drive innovation and anchor global talent. Backed by research and market dynamics, here’s what leaders must prepare for in 2026 — and […]
The first month of 2026 has already rewritten the Global Capability Center story. In just five weeks we have seen:• Apple enter Chennai• L’Oréal build the world’s first beauty tech hub in Hyderabad• Western Union launch an AI led transformation centre• Google plan a massive Bangalore expansion• New healthcare, fintech and retail GCCs announced almost […]
You have reached the finish WEEK 6: Making This Stick Monday Subject: You can’t do this alone (and that’s the point) Inclusive IC isn’t something you add to your to-do list. It’s a complete rethink of how your organization communicates. And it needs everyone on board. This week: Making partnership the norm, not the exception. […]
Aweseome progress. Keep it up. WEEK 5: Building Two-Way Dialogue Monday Subject: It’s not communication if they can’t talk back One-way information isn’t communication. It’s broadcasting. Real communication goes both ways. This week: Creating real dialogue with your people. Tuesday The dialogue gap Most “communication” is: Result: Employees feel talked AT, not talked WITH. Communication […]
Internal communications in 2026 is no longer about messaging. It is about meaning. Over the past year, internal communications has been pulled into almost every critical organisational conversation. AI adoption, workforce restructuring, hybrid governance, cyber risk, ethics, and trust are no longer separate issues. They converge inside internal channels, leadership messages, and everyday employee interactions. […]