Intraskope – #InternalCommunication #Insights
Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
First published on Strategic, March 19, 2025 Internal communication (IC) isn’t ‘extra credit’ work. It’s the foundation of a thriving organization. Yet, many leaders see it as an administrative task, something to ‘get done’ rather than a strategic driver of success. This mindset has led to a dangerous pattern of undervaluing IC and dismissing its […]
What will it take for internal communication teams to get what it needs? Internal communication teams often operate like high-performance engines running on low-grade fuel. Everyone expects flawless delivery. However, the tools available are clunky, outdated, or simply inadequate. Sound familiar? Securing investment in better communication infrastructure can feel like asking for a luxury upgrade […]
This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies. Treating IC as a […]
As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]
In my previous post, I shared a conversation on the perception that probably many internal communicators struggle with – acting ‘busy’ to prove the function is ‘adding value’. The case received some interesting viewpoints. Maybe, other functions and domains face similar challenges? As 2025 approaches, the pressure to innovate in internal communications is at an […]
Had the opportunity to share my thoughts on inclusive internal communications in the Masters of Comms podcast run by Sociabble. Read more here: https://www.linkedin.com/posts/masters-of-comms_how-to-make-internal-communication-more-inclusive-activity-7249263498101190656-GXNt?utm_source=share&utm_medium=member_desktop Listen to the episode here: https://lnkd.in/eJUaqSkX
I had the pleasure to speak to the Step Two community on the topic – Voices from the Heart – Partnering with Staff for Organisational Success on August 8. A big thank you to Rebecca Rodgers for the opportunity and to all the participants for your fantastic questions on measurement, influencing leaders, and getting started. […]
I am often asked questions about the role, expectations and even a for a typical job description for a senior leader in internal communications. I have compiled some of these questions and responses below. Feel free to share your views and ad questions you want answered. As a Senior Internal Comms Leader, the primary responsibility […]
Setting objectives is a crucial exercise for any employee (not just an internal communicator) to establish credibility and make a significant impact. According to research, you are 42% more likely to achieve objectives if they are written down. It is crucial for organizations to support employees set clearer objectives because without that there is little […]
Effective internal communication is critical for any successful organization. It’s the key ingredient that binds teams, aligns goals, and ensures everyone is on the same page. But what happens when that communication team sputters and misfires? In this post I share subtle signs that your internal communications (IC) team might be dysfunctional and explore ways […]