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The Great Hanoi Rat Hunt and the Unintended Consequences of Internal Communication

Ever noticed how the most well-meaning internal communication can quietly make things worse? In early 20th-century Hanoi, authorities wanted to eliminate rats to improve public health. They offered a reward for every rat tail submitted. The outcome looked successful on paper.In reality, people cut off rat tails and released the rats so they could breed. […]
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9 Parameters to Gauge the Best Internal Communications Agency for Your Business

Selecting the right internal communications agency can be a game-changer for your business. The right agency not only understands the nuances of internal communication but also aligns with your company’s values and goals. But, what must you consider while selecting the right internal communications agency? How must you go about it? Here’s a guide to […]
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Featured | Cohesion Podcast: Unlocking Workplace Magic with Trust and Engagement

Delighted to share my recent conversation with Shawn Pfunder on Simpplr’s Cohesion Podcast.   Shawn is an excellent interviewer and asked me thought-provoking questions to steer the chat. We covered a range of topics – from internal communication practices to employee experience; from entrepreneurship to personal branding. We also covered the influence of AI, culture […]
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Internal Communications Resources (#ICResource) | Communication Forums

I have often been asked by communicators, students and people keen about communication forums that discuss and promote internal communications. Below is a working #ICResource list on #CommunicationForums that I put together for the benefit of the community. Take a glance and let me know what you think. Since these resources are from from an […]