Intraskope – Internal Communication Perspectives
Internal communication blog for students, practitioners and academia
Where do stakeholders stand in terms of their interventions post-pandemic and ongoing war in the region? · What challenges and opportunities do they see ahead of them? · How can stakeholders collectively make a difference to what lies ahead? The 5th Aspire Stakeholder Summit held in Krakow, Poland on April 27, 2023, at the impressive City’s Town Hall Council […]
In today’s highly competitive business landscape, branding has become a crucial factor for success. It not only helps organizations stand out from the competition but also drives customer loyalty and trust. However, when it comes to Global Business Services (GBS), branding is often overlooked or undervalued. I recently had the opportunity to share my views alongside leaders […]
Pleased to share that I will be participating as a speaker in this upcoming webinar, having contributed to the research on the role of GBS branding in influencing talent, engagement, and transformation. Sign-up now to this free webinar: https://www.sson-analytics.com/global-business-services/webinars/leveraging-the-gbs-brand-value-for-talent-engagement-transformation This webinar shares new research on the potential, but as of yet largely untapped, value of […]
As a contributor and a witness to the recent ASPIRE Kraków Calling event, which took place live from the Unity Centre at the heart of the city, I realized how much the sector has matured and how far it could go as the foremost Central and Eastern European hub for Global Business Services and technology operations for multinational firms […]
If Global Business Services (GBS) leaders are to make an impact and be instrumental in attracting prospective staff to their organizations and teams, they have a responsibility to step up and be counted. The GBS organizations have evolved from Shared Services and Business Process Outsourcing which helped businesses gain efficiencies and value. Over the years, tapping into the power of technology, […]
“I have a company to run” “It is risky with customers also following my comments” “Social media is for celebrities” “It takes too much time commitment from me” “I am unsure of the value” “My HQ will not be appreciative” “It is painful to navigate the legal hassles to get anything out” For Global Business Services […]
What for? Especially, if Global Business Services (GBS) leaders are known for their knowledge and prowess within the firm? Especially, if stakeholders value what they do? Especially, if they are recognized for and are comfortable with their progress? Why bother with thought leadership? What on earth is it anyway and why must you care if you are a GBS leader? Consider these data […]
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]