Inclusive Internal Communications
Inclusive Internal Communications Multigenerational Multigenerations Public Speaking

Speaking at Claims Leaders Summit in Sydney, Australia | May 14, 2025

Why is it valuable to have a multigenerational workforce? How do we manage them? What issues and gaps exist and how can we tackle them? I am speaking at the Claims Leaders Summit in May on the topic of managing multigenerational workforces. More details on the website: https://www.claimsleaderssummit.com/agenda Looking forward to it. #workplace #communications #multigenerations […]
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Forget Campaigns. Build an Employee Advocacy Movement

Consider this. Over 60 million U.S. employees already flood social feeds with unfiltered stories about their workplaces – unpaid, unprompted, and undeniably real. No media spend. No corporate jargon. Just pride, amplified. When an admin posts on a Linkedin corporate page, 30% of the engagement comes from employees, who are 14X more likely to share […]
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Stop treating Internal Comms as a box tick

First published on Strategic, March 19, 2025 Internal communication (IC) isn’t ‘extra credit’ work. It’s the foundation of a thriving organization. Yet, many leaders see it as an administrative task, something to ‘get done’ rather than a strategic driver of success. This mindset has led to a dangerous pattern of undervaluing IC and dismissing its […]
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Build the Internal Communications Case. Get the Tools You Deserve.

What will it take for internal communication teams to get what it needs? Internal communication teams often operate like high-performance engines running on low-grade fuel. Everyone expects flawless delivery. However, the tools available are clunky, outdated, or simply inadequate. Sound familiar? Securing investment in better communication infrastructure can feel like asking for a luxury upgrade […]
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Why We Need Internal Communication Experts, Not Hobbyists

This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies.  Treating IC as a […]
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Own the Partnership. Protect Your Capacity.

As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]
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DEI Taken a Hit? 6 Actions Internal Communicators Can Take

The winds are shifting. Diversity, Equity, and Inclusion (DEI), once a cornerstone of organizational priorities is now on shaky ground, particularly in the U.S., where the government has dialled back support and even asked for reporting on DEI activities. Some companies are scaling back their initiatives, others are rebranding them quietly, and many employees are […]
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Is Your Workplace Truly Multigenerational or Just Co-Existing?

I remember launching a ‘reverse mentoring’ initiative at a former employer to help a senior leader understand how Gen Z thought, felt, and engaged. It was eye-opening, both for him and for me. We now have 6 generations at the workplace often making it a complex environment for people to navigate. If you’ve watched The […]