This article, co-authored with Adeeba Hussain first appeared on Influence, the Chartered Institute of Public Relations, UK. https://influenceonline.co.uk/2024/08/30/how-to-measure-communications-with-frontline-and-non-desk-workers How to measure communications with frontline and non-desk workers. Non-desk and frontline workers form the backbone of many industries, yet they often remain the most unappreciated and less engaged segments of the workforce. These workers, who are […]
Measuring communications
FAQs on Non-Desk and Frontline Worker Communication and Measurement
Engaging and effectively communicating with non-desk and frontline workers is vital for the success of many industries. This FAQ addresses common questions and concerns about communication practices and measurement strategies for these essential segments of the workforce. Q1: Who are non-desk and frontline workers? A1: Non-desk and frontline workers are employees who do not work […]
Employer Branding 101 | 3 Measurement Aspects you Maybe Overlooking
While measuring employer branding has become a common practice, are we truly capturing its essence? Often confined to surface-level metrics like website hits, candidate numbers, or accolades in workplace rankings, our current measurements are overlooking a realm of profound impact. Did you know that 75% of job seekers consider an employer’s brand before even applying […]
5 Reasons Why Internal Communications Measurement Isn’t Appreciated Enough
Without measuring internal communications, you face a losing battle – with your team’s reputation, staff’s perceptions, and leadership support in jeopardy. When driven by data and insights, measuring the success of your internal communications is understood, appreciated, and given the importance it deserves. However, you often hear – Who cares? Why bother? Does it really matter? According to […]
Spotlight On Communication Innovation | Edition #31 | Mike Klein | Communication Strategist and Consultant; Founder, #WeLeadComms; SuperconnectorÂ
How can internal communicators step up their game with innovation? What can they do to take the initiative and get a seat at the table? Why do measurement and analytics play a key role in reshaping the communication agenda? Get answers to these questions and more in this free-flowing chat with expert communication consultant […]
Measurement in Public Relations | Are we Missing the Woods for the Trees?
Research on public relations measurement has caught the attention of practitioners and academicians for decades. The focus has shifted from evaluating output to measuring outcomes; from setting goals to engaging stakeholders better. Numerous platforms and collaborative efforts have resulted in broad principles and guardrails for public relation professionals to demonstrate value and business impact. The […]