Recently I was asked whether AI is costing us the human touch in internal communication. The research says the risk is real, and it is more specific than ‘AI feels cold’. 1. Trust predicts AI readiness better than the technology does McKinsey found that employees with low trust in their organisation’s support during AI transformation […]
AI Tools
AI isn’t replacing internal communicators. It’s exposing which ones were never strategic to begin with.
If AI can write your update in ten seconds, what was the rest of your job supposed to be? Gallagher’s 2025/26 State of the Sector report found 75 per cent of communication functions are still stuck in early-stage, ad-hoc AI experimentation with no formal framework behind it. What that number is really showing is a […]
AI in IC: What Does Using It Well Actually Look Like?
Most IC teams are using AI in some form. The question worth asking in 2026 is whether any of it is making the work better, or whether it is just making it faster. The PoliteMail and Ragan Internal Communication Trends 2026 found that 78% of internal communicators are using AI in some capacity. That is […]
Comms AI vs. The Competition | What Internal Communicators Need to Know
A critical analysis of Simpplr’s new AI teammate and how it stacks up against actual competitors in the internal communications platform market Simpplr recently launched Comms AI, generating buzz in the internal communications space. But before you adopt another AI tool, it’s worth understanding how this compares to actual competitors (not just general AI tools […]



