Communications Center of Excellence Global Capability Center Global Shared Services Shared Services Communication

Communications as a Center of Excellence | Part 2: Building a Strategy

Pleased to share the 2nd installment of the 3-part article on communications as a center of excellence, especially in global shared services or capability centers. In the first part, I discussed the rationale and approach and this segment I cover the strategy and pitfalls to overcome.

Business Communication Global Capability Center Shared Services Communication

5 Tips to Turnaround a Global Capability Center’s Communications Team

This post first appeared on my Linkedin page: While most global capability centers have a communication function supporting the business and brand, there is often a gap between expectation and reality. When communication teams at global capability centers begin operating, the focus is heavily on establishing basic processes. As the team matures and gains the confidence […]