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AI in IC: What Does Using It Well Actually Look Like?

Most IC teams are using AI in some form. The question worth asking in 2026 is whether any of it is making the work better, or whether it is just making it faster. The PoliteMail and Ragan Internal Communication Trends 2026 found that 78% of internal communicators are using AI in some capacity. That is […]

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Comms AI vs. The Competition | What Internal Communicators Need to Know

A critical analysis of Simpplr’s new AI teammate and how it stacks up against actual competitors in the internal communications platform market Simpplr recently launched Comms AI, generating buzz in the internal communications space. But before you adopt another AI tool, it’s worth understanding how this compares to actual competitors (not just general AI tools […]

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AI just leaked your company secrets. Now what?

Ever copy-pasted something into ChatGPT and then had that sinking feeling you shouldn’t have? Welcome to the club nobody wants to join. Every day, communication pros like us are walking a tightrope. Trying to get stuff done faster while praying we don’t accidentally torpedo our careers. Take for example, Jake who was drafting a product […]

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#ICResources | AI Certifications for Change Management & Internal Communications Professionals

AI is an emerging field with rapidly evolving course offerings. The list below provides an indicative overview of current AI training options for change management, project management, and internal communications professionals. I welcome additional course suggestions and updates from the community to make this resource more comprehensive. Please use your discretion while enrolling for courses […]

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What Leaders Need to Know About Multigenerational Workforces

At the recent Claims Leaders Summit in Sydney where I spoke on leading across generations, the audience questions cut to the heart of the issue, what works, what doesn’t, and what needs to shift. Here’s a summary of the key topics raised, along with evidence-based responses drawn from research and practice. 1. What gets different […]

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Why Internal Communicators Are Essential in an AI-Driven World

“If we have ChatGPT, why do we need internal communications professionals?” It’s a provocative question and one that’s gaining traction. I posed this question in my previous post and received some fascinating responses. Thank you to all my readers for engaging with this topic and sharing your valuable opinions. Saurabh Turakhia Alexandra (Alix) Edmiston Sukhaja […]

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Featured | Cohesion Podcast: Unlocking Workplace Magic with Trust and Engagement

Delighted to share my recent conversation with Shawn Pfunder on Simpplr’s Cohesion Podcast.   Shawn is an excellent interviewer and asked me thought-provoking questions to steer the chat. We covered a range of topics – from internal communication practices to employee experience; from entrepreneurship to personal branding. We also covered the influence of AI, culture […]

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No do-overs: Communications challenges CEOs need to nail in 2024 By Global Commtrepreneurs Network

First published on: https://www.linkedin.com/pulse/do-overs-communications-challenges-ceos-need-nail-2024-pantin-adf6c%3FtrackingId=jw2vgDe%252BRn%252B5UJjQKna0Yg%253D%253D/?trackingId=jw2vgDe%2BRn%2B5UJjQKna0Yg%3D%3D I am delighted to co-author a timely article on the need for CEOs to revisit their approach in 2024 or face an existential crisis. Read on and share your comments. “There are no second chances in life, except to feel remorse.”– Carlos Ruiz Zafón, Spanish novelist. This proved to be an […]

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6 Approaches to Tap Generative AI for Internal Communications. Download FREE resource document!

I recently write about Chat GPT and the impact on internal communications. A lot has happened since then and this is a follow-up article to share that as the landscape of internal communications evolves, the emergence of Generative AI technologies has brought forth a paradigm shift in the way communication strategies are crafted and executed. […]

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Co-authored article in Greek Indian Economic Forum | Spring 2023 edition

Pleased to share that a co-authored article with Rao Maddukuri, the co-Founder of the Poland-India Business Council and a Pravasi Bharatiya Samman Awardee (the highest civilian award given for significant contributions to the Indian Diaspora), is published in the Greek Indian Economic Forum. The article explores the longstanding relationship between the two countries and how […]