Intraskope – Internal Communication Perspectives
Internal communication blog for students, practitioners and academia
This article first appeared on Reputation Today. View the link here: How not to damage your corporate communication team’s reputation and in the process, your organisation’s brand While a lot is spoken of how communications teams add value to the business, very little is said about how organisations consciously or unconsciously discredit the team’s reputation […]
Delighted to share this excellent piece from Sabith, a good friend of mine and collaborator on corporate social responsibility projects. I have always been impressed by his passion for public affairs and citizenship and his depth of knowledge in nonprofit leadership and philanthropy. In this post, Sabith reflects on the role of leaders during crises […]
Apart from navigating leadership styles, internal communicators also need to periodically review and curate channels that leaders use. Leaders’ channel preferences (email, face-to-face, social or video) often vary by their personality types. As a leader’s communication matures over time and audiences express different expectations of what they prefer receiving, there are opportunities for the internal […]
Organizations that set up global capability centers mostly focus on getting the location, systems, processes and transitions right. Establishing operations at a global capability center takes many forms. Organizations either set-up the center themselves, take the support of a local vendor to build-operate-transfer the unit or buyout an existing center giving them ready access to talent and […]
Senior leaders often represent their organizations at external engagements as speakers or panelists. The expectation is to contribute to a discussion or share thought leadership insights on topics that matter. Here, the communicator’s role isn’t to help create content for marketing or branding or to make the leader look good on stage. It is very […]
Last week, I shared a case study of Mira and her challenges in getting staff aligned on the non-profit’s vision and plans. Got some interesting perspectives from readers: Collin suggested having a leader video to explain the vision and get better buy-in, Poonamrecommended a working group that assists Mira and providing incentives for ideas that employees contribute and Kevin believes […]
Many of you must have recently either received Whatsapp forwards or viewed the online clips of actions by a few global leaders. From President Macron of France who invited an undocumented immigrant to the presidential Elysee Palace to thank him for his act of bravery in saving a child’s life to the Prime Minister of […]
What role does internal communication play in helping leaders and organizations build trust? Can internal communicators influence organizational success? This 14th edition of Intraskope’s Spotlight on Internal Communication Series is from the United Kingdom featuring Saskia Jones – former Head, Communications Engagement at Oxfam, who shares insights on employee advocacy and building trust among the […]
Can internal communication influence behavioral change among employees? Is it possible to spur innovation and creativity? The next edition of Intraskope’s Spotlight on Internal Communication Series features Roma Balwani, Director, Strategic Resources Group and former President – Group Communications, Sustainable Development & CSR and member – Group Executive Committee, Vedanta. Roma shares how internal communication is not just […]
If there is one question that goes through every CXO’s mind it is about steering and taking their organization to the next level amidst a sea of transformation sweeping the world. There is no easy answer to this question – although yesterday at the third meeting of the Best Employers’ Club organized by the Great Place to Work […]