Australia Change Management Culture Future of Internal Communications Inclusive Internal Communications

The New Work Ecosystem in 2024 | Can Internal Communicators Step Up?

Here’s wishing my readers a blessed New Year! This is Edition #101 of my newsletter. Thank you for your support and encouragement. As the world of work continues its transformative journey in 2024 – embracing hybrid and gig working, navigating the complexities of multigenerational teams, and contending with the pervasive influence of AI – internal […]

Business Communication Change Management Communication Preparedness Employer Branding

Change Management 101: Put Culture in the Driver’s Seat

Culture is such an essential element of any organization, that it can make or break businesses. It refers to the shared values, beliefs, and behaviors that shape the way employees think and act. A strong organizational culture can drive sustainable change by creating a sense of purpose, motivating employees, and guiding decision-making. Research shows that companies with strong cultures […]

Change Management Future of Internal Communications Internal branding Purpose Sponsorship

Whose Change is it Anyway?

Company L, with over 5000 employees across 10 nations, launched a learning portal to make learning anytime and anywhere. This initiative is led by the HR Head and the entire leadership team is backing the program as part of a larger intervention to drive cultural transformation within the firm. Despite the fanfare, the branding (snazzy […]

Change Management CSR CSR Communications CSR strategy

Joint paper on Corporate Social Responsibility published in South Asian Journal Management

Pleased to share that a collaborative effort with Dr. Sabith Khan, Program Director & Assistant Professor, California Lutheran University, United States, and I resulted in a paper titled Impact of India’s New CSR Policy on Corporate Decision-Makers. It appeared in Vol. no. 29.4 (October – December 2022) of South Asian Journal Management (SAJM).  Look it […]

Business Communication Change Management GBS GBS Communication Global Shared Services Purpose Shared Services Shared Services Communication

Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland

How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly?  About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]

Change Management GBS GBS Communication Global Shared Services Shared Services Communication

5 Global Business Services Communication Investments Worth Making

This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]

crisis communication Internal Communication Public policy Public Risk

Presented Internal Crisis Communications Paper | BLEDCOM 2021

BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]

Change Management Internal Communication Internal Communication Trends

Video Interview | Vanessa Unwin | Getting a Seat at the Table With Data-Driven Internal Communications

Presenting the 52nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Vanessa Unwin of Hitachi Rail.  Vanessa is a creative communications professional who leads internal communications globally at Hitachi Rail and is based in the United Kingdom. She is passionate about employee engagement and happiness at work, helping high-value, high-profile companies make changes for the better. Vanessa is […]