Internal Communication Knowledge Management Knowledge Sharing Skills and Knowledge

Is building your Change Management knowledge base more than document storage?

How do you capture organizational learning so the next transformation doesn’t start from scratch? Most change management repositories become digital graveyards within months of creation. Folders full of communication templates, training materials, project plans, and presentation decks that nobody ever references again. The knowledge exists, but it’s not accessible when people actually need it. The […]

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Why Your Current Corporate Linkedin Approach Needs a Refresh

Following our recent IABC Asia-Pacific Linkedin Masterclass with Roger Christie of Propel, one theme emerged consistently from participant questions – most communicators and organisations are fundamentally misunderstanding LinkedIn’s role in modern business strategy. After two decades of existence and over one billion users globally, LinkedIn remains the most underutilised and poorly executed platform in corporate […]

Business Networking Enterprise Social Networks Internal Communication

My Understanding of Business Networking in Australia

This article first appeared on IABC Victoria’s website: https://www.iabcvic.com.au/news-and-blogs/my-understanding-of-business-networking-in-australia Networking, for me, is about forming meaningful connections, exchanging ideas, learning from each other and creating mutual value. Having lived and worked in India, Poland, the UK, and now Australia, I’ve seen how the culture of networking shifts across borders. Among these, Australia stands out, and […]

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How to Build Healthier Cultures at Global Capability Centers

Having worked with Global Capability Centers (GCCs), across continents, I often see a familiar pattern unfold during office openings, key launches, company events or executive visits. Teams scramble to impress, managers jockey for visibility, and everyone puts on their best face regardless of underlying realities. These orchestrated performances – what many of us privately call […]

Digital Workplace Internal Communication Intranet Workplace Workplace Communication

Is Your Intranet Stuck in the Past? Consider the 2025 Blueprint for Workplace Communication

Static pages. Clunky navigation. Generic content. If your intranet still looks like this, it’s holding your organization back. In 2025, enterprise intranets are no longer digital filing cabinets. They’re intelligent, dynamic platforms designed to engage, empower, and deliver real business outcomes. Does your intranet measure up, or is it time for a revisit? The Non-Negotiables […]

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Can Internal Communicators Break the ‘Busy Equals Value’ Myth?

As we near the end of 2024 and internal communicators plan for 2025, reflect on this conversation between Riya, an Internal Communications Lead and James, a HR Business Partner on business value and share your thoughts. A midweek catch-up in the office café. Riya is nursing her coffee while James pulls up a chair with […]

Internal Communication

If ChatGPT Can Write, Do We Still Need Internal Communicators?

Here is a conversation between Allan, an Internal Communications Specialist and  Meera, a veteran Communications Consultant and Mentor. Reflect on this and share your thoughts. A late-afternoon mentoring session at a quiet corner of a co-working space. Allan is visibly agitated as he pulls up a chair opposite Meera. Allan: “Meera, I heard something today […]

Internal Communication

What Must You Look for in an Employee Communication Newsletter?

Remember the printed newsletters of the past? Carefully designed, distributed, and eagerly awaited? Today’s version bears little resemblance, but its purpose has never been more critical. Employee newsletters are no longer just about sharing updates; they’re a strategic tool to connect your workforce, foster alignment, and even inspire advocacy. The challenge? Many organizations and vendors […]