Internal communication blog for students, practitioners and academia
Welcome to the 20th edition of Intraskope’s Spotlight Series featuring Jane McConnell. Jane is a doyen on internal digital platforms and engaging the gig workforce. Over decades she has run global surveys that provided insights on how to make the most of digital forums. I had the honor of chatting with her on an important […]
Presenting the 56th edition of Intraskope’s Spotlight on Internal Communication Series featuring Dr. Edna Ayme-Yahil, Head – Communications, Brand and Sustainability at SITA. Dr. Edna is the founder of DigiComms (www.communications.digital), a strategic marketing and communications agency. In her previous in-house role, she served as the SVP and Head of Marketing and Communications at Panalpina. She is a former […]
How often do we pay attention to executing a great plan? What is the value of a fantastic plan when it remains on paper? what must communicators consider while executing to a plan? Learn this and more in this interview with Diana Bonczar, co-founder of Inko Group. Diana is a thought leader who focuses on […]
How important is connecting the dots within organizations? in what ways can we get employees to gain organizational clarity? I had the opportunity to pose these questions to Zora Artis, a globally acclaimed communications, brand and marketing leader and the 2022 Chair IABC World Conference and Past Chair IABC APAC Region. Watch this interview to […]
Welcome to the 17th edition of Intraskope’s Spotlight Series featuring Priya Bates, an internal communication, employee engagement and change management strategist who works with Fortune 500 companies to enable, engage and empower employees to manage change and deliver results. How important is communicating diversity and inclusion at the workplace? What must communicators and leaders do […]
Every year, lots of organizations enter for best workplace awards and recognitions. While some make the cut, the rest fall short in many ways. Often, the blame is placed on the timing, how staff responded to surveys or the state of the culture within. What they don’t realize is that communication does play a significant […]
Pleased to share that along with esteemed thought leaders in academia like Dr. Poornima Wasdani and Dr. Mathew J. Manimala, I was able to contribute to a joint paper on corporate governance and its impact on organizational performance in the Indian Journal of Corporate Governance. More details about the paper are here: https://journals.sagepub.com/doi/pdf/10.1177/09746862211047396 Citation: Wasdani, […]
Welcome to the 16th of Intraskope’s Spotlight Series featuring Magdalena Petryniak, a strategic communication advisor, coach, public speaker and a #HeroMaker. Based in Poland she teaches communication, influence, and sales using the “Customer Hero” methodology created by Mike Bosworth. She is an Affiliate Partner of the Mike Bosworth Leadership in Europe, a consultant in his […]
Humbled that a chapter I wrote on Strategic Change Management is included in the just released book – Current Trends and Issues in Internal Communication: Theory and Practice (Palgrave MacMillan, 2021) which is co-edited by Dr. Linjuan Rita Men and Dr. Ana Tkalac Verčič, two leading scholars in public relations and communications. It is such an honor to […]
Welcome to the 15th edition of Intraskope’s Spotlight Series featuring Philippe Borremans, an Emergency Risk and Crisis Communication Consultant. He is also a public relations consultant and a certified trainer. Philippe serves as the President of IPRA and is a Board Member at EACD. About Intraskope’s Spotlight Series In this series I interview key thought […]
Pleased to share that my second book, Get Intentional is now out! https://www.intraskope.com/get-intentional This book presents an easy-to-use framework to help students, entrepreneurs, home makers and professionals plan, present and progress in their lives while gaining clarity, being committed and staying consistent. Learn from research-led insights and lessons from 30+ people like you and I […]
Welcome to the 14th edition of Intraskope’s Spotlight Series featuring Elvera N. Makki, Founder and CEO of VMCS Advisory Indonesia. VMCS is a Communications and Social Impact consulting firm based in Jakarta. It serves clients in many different areas, including Public Relations, Media Relations, Crisis Communications, Strategic Corporate Communications, as well as Digital Services like […]
Delighted to share that my blog has been recognized in the first ClanConnect – PR Moment India Digital 20 Awards yesterday, September 17. Congratulations to all the winners! This award is a recognition of your support and patronage as I continue to bring you insightful commentary, practical wisdom, thought leadership content, interviews and case studies […]
Welcome to the 13th edition of Intraskope’s Spotlight Series featuring Cyrus Mavalwala, Cyrus runs Advantis Communications, an award winning social media and video production agency based in Canada, focused on content strategy, creation and activation. He earned international accreditation as an IABC Accredited Business Communicator in 2009 and is one of about 60 people in […]
Crises impact the lives of millions around the world – from black swan events like the COVID-19 pandemic to threats like data thefts and further on to company specific issues such as leader mismanagement that threaten to uproot long-held beliefs about the organization’s culture and values. Based on which stakeholders get impacted, unfortunate events can […]
Delighted to be engaging post-graduate students from Kristu Jayanti College at Bengaluru, India on August 31 on crisis communications. With the spate of crises spanning the world, it is imperative for organizations to appreciate the nuances of crisis management and communications. In this workshop, I plan to provide context on the state of crises, the […]
Welcome to the 12th edition of Intraskope’s Spotlight Series featuring Paul Barton, ABC, the Principal Consultant of Phoenix Public Speaking. Paul is based in the US and has been a business communication strategist for 30 years including 20 years of experience directing internal communications teams at six Fortune 500 organizations. Paul is the author of […]
Pleased to share that I will be a speaker at the Kommunikations Kongress 2021 on September 2 and 3, a hybrid event (centered in Berlin and also online), organized by the Federal Association of Communicators (BdKom) and Quadriga Media. In my address, I will cover why partnering with staff on communications is an effective […]
Pleased to share the third and final segment of three-part series on Communications as a Center of Excellence for Shared Services. https://www.ssonetwork.com/global-business-services/columns/communications-as-a-coe-for-shared-services-success-charing-a-new-direction Interested in your feedback and comments.
How did communicators manage through the crisis? What worked and what could have been done better? What kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Nazia Nasim, Group Manager – Internal Communications at Royal Enfield who […]
Welcome to the 11th edition of Intraskope’s Spotlight Series featuring Russell-Olivia Brooklands (ROB), a consultant and trainer with over 25 years of experience with global clients (including Lloyds, GCHQ, Airbus, the European Central Bank, GSK and the UN) and a passion for internal communication. He specializes in tackling common challenges IC specialists face. What can […]
A Servant Leadership evangelist, a passionate professional and leader with close to 4 decades of experience, Dr. Madana Kumar plays two roles currently: one in the corporate world as the Vice President and Global Head of Leadership Development at UST and in consulting, spreading the message of Servant Leadership and helping organizations implement and benefit […]
Pleased to share the 2nd installment of the 3-part article on communications as a center of excellence, especially in global shared services or capability centers. In the first part, I discussed the rationale and approach and this segment I cover the strategy and pitfalls to overcome. https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/communications-as-a-coe-for-shared-services-success-building-the-strategy
Welcome to the 10th edition of Intraskope’s Spotlight Series featuring Erik S. Meyers, a communications leader, entrepreneur and author who currently lives and works in Germany, although is originally from the United States. Business Acumen is often considered a given in any role. Or it is? Why does it matter? How can you gain business […]
Recently, an internal communicator reached out for advice on a situation she was facing at her workplace. The case sounded intriguing because she joined a globally recognized brand and the opportunities were promising. I felt there may be other communicators who face similar issues in their respective organizations, and we could all gain from sharing […]
BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]
I am delighted to share that the first in the three-part series on Communications as a Center of Excellence is now published on the prestigious Shared Services & Outsourcing Network’s website. As a contributor to the forum, I am humbled by the opportunity to share my perspectives. Part one covers why organizations must consider communications as […]
Welcome to the 9th edition of Intraskope’s Spotlight Series featuring Geri Rhoades Ph.D., a communication leader, author and trainer. For over 30 years in the communications industry, Geri has held numerous positions on both the corporate and consulting sides of the business and has built several internal and external communications organizations―including one of the first […]
As a ‘reverse’ economic migrant, Mark Hannant has made a difference in creative services in India, taking a path lesser tread by most people – who prefer moving to stronger economic markets to benefit. He has not just thrived but also built his ‘brand’ engaging as a creative services entrepreneur. In this interview, he shares […]
You may be aware that I have been hosting, on my blog, a few interview series – on internal communications, personal branding and corporate social responsibility. The Internal Communications Spotlight Series is an offshoot of the long-running interviews with practitioners. In the Spotlight Series, I conduct shorter and focused interviews on topics related to internal […]
Welcome to the 8th edition of Intraskope’s Spotlight Series featuring Prof. Matt Tidwell, a leading authority on crisis communications and reputation. With deep experience in strategic communications, marketing, branding, internal communications, crisis communications, higher education, Prof. Matt serves as the Assistant Dean at the School of Journalism and Mass Communications at the University of Kansas, […]
Welcome to the 7th edition of Intraskope’s Spotlight Series featuring Ray Walsh, a former journalist and English language teacher, communications professional and author of “Localizing Employee Communications: A Handbook” (2020, XML Press/Content Wrangler). Ray, an American, is based in Prague, Czech Republic and focuses on content creation, audience awareness, localization, simplified English, training, and presentation […]
Is age a factor when it comes to starting out in your personal branding journey? Can passion subdue naysayers when it comes to having grey hair? Does self-confidence triumph lack of experience? Prachi Shevgaonkar, the Founder of Cool the Globe and media professional is a great example that age is no bar when it comes […]
Pleased to share that my blog post on influencing line managers through internal communications is published on the Institute for Public Relations website. In the blog, I share the issues, concerns, current trends and potential solutions which internal communications can offer. Interested in your thoughts.
Welcome to the 6th edition of Intraskope’s Spotlight Series featuring Rebecca Sangster-Kelly, a communications and stakeholder management coach, consultant based in the UK. She believes that meaningful engagement is key to the success of any team, project, and in building influence. Rebecca is convinced that learning is innate and that communications as a professional exercise […]
Conducting an internal communications audit needs an organization to have the maturity, flexibility, and the time to pause and reflect and course correct, if needed. Not every organization will have the will or the interest to do so. However, those that do, have been known to benefit immensely. I recently had the opportunity to run […]
Presenting the 55th edition of Intraskope’s Spotlight on Internal Communication Series featuring Sushmita Bandopadhyay, Communications Leader at BD India and South Asia. With over 20 years of experience as a trusted advisor to leaders and adding value to brands in aviation, consumer goods, luxury, and lifestyle sectors, Sushmita currently has the mandate for advancing the world of health at […]
Welcome to the 5th edition of Intraskope’s Spotlight Series featuring Gloria Walker, an experienced communications consultant in both internal and external communications. Having worked both in-house and in agencies, Gloria is equipped with a wide perspective of role of communications. She is experienced in research and planning work, as well as implementation and currently serves […]
I have in my personal and professional capacities been associated with corporate social responsibility for close to two decades. In 2003, I founded a road safety charity, Friends for Life to raise awareness about the issues with poor road safety habits and ways to prevent injuries and deaths on the roads. Along the way, I […]
A few weeks ago I shared a case in which Morris got into a tangle with his internal communications project. Like him, there are many initiatives which run aground and many which soar high. Consider these two. Tanmay has worked tirelessly on the launch of an employee communication platform and is looking forward to going […]
Welcome to the 4th edition of Intraskope’s Spotlight Series featuring Dianne Chase, an award-winning media, journalism and public relations professional with deep expertise in various communication disciplines such as crisis communication and storytelling. What is strategic storytelling and how can we measure it? What does it take to inspire employees and help communicators embed this […]
Sharing the next episode of my conversation with Mike Klein on Smarp’s Comms Minute. In this edition, I address the importance of making the internal communications function inclusive, accessible and standardized. Here is the transcript of my response: Invest in standardizing capabilities and skills across the globe. While there are attempts by bodies such as […]
Recently I spoke with Mike Klein on lessons India can teach the world on internal communications. We covered aspects of pride, ingenuity, inclusion and values in communications. Listen to the podcast here: https://share.transistor.fm/s/0d42afc0?utm_campaign=5d831bf158cd6f0001eddf79&utm_content=6087b3e20f6f810001a24730&utm_medium=smarpshare&utm_source=generic Transcript What can India teach the rest of the world about IC? I feel teaching is a two-way street: there are lots […]
Does have a strong presence and carrying yourself well matter for personal branding? Can how you appear and how you communicate impact your self-worth? Yes, believes Cherian Kuruvila, a management consultant and coach. In this interview, Cherian shares how he gained the trust of his peers, colleagues and clients by staying grounded, being consistent and […]
Often internal communicators are requested or solicited to ‘own’ programs which may not be within their remit or purview. Saying Yes can result in unnecessary workload and distraction from key priorities. Say No can result in angst and friction among stakeholders. Swaying too much on either side of the spectrum has its benefits and downsides. […]
Is personal branding a deliberate choice or serendipity? Do you plan it or go with the flow? I has the honor of speaking with an accomplished personality in Dr. Kalpana Gopalan, an IAS officer of over 33 years, a PhD from IIM Bengaluru and an active advocate of volunteering. Currently serving as Additional Chief Secretary, […]
Delighted to share that, by the Grace of God, I completed my PhD in organizational communications (HR&OB) earlier this year. As an author, adjunct faculty, speaker, trainer and communications coach, I had enrolled in this program in 2015 with Alliance University, India because I wanted to blend my passion for research with my experience of […]
Presenting the 54th edition of Intraskope’s Spotlight on Internal Communication Series featuring Rajita Kumar of Alfa Laval. Rajita has over 15 years of experience In Corporate and Marketing Communications. She currently serves as the Head of Brand Communications & PR, Market Communications & Digital Marketing Specialist for South Asia, Middle East and Africa. She has deep experience with brand […]
Presenting the 53rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Rajiv Arora of OYO Hotels & Homes. An integrated communications professional and an ex-journalist, Rajiv has established, streamlined internal communications & driven corporate reputation effort for organizations such as GE, Aricent an KPMG. The winner of the 2020 Exchange4Media 40 Under 40 award, he has a breadth […]
Today, I was reminded by a corporate communicator, who I engaged and received support in 2003-04, while driving a global road safety campaign. He pointed me to a video on road safety which was supported by a life insurance firm. The video anchored by a popular singer in the vernacular language had people dancing and […]
Welcome to the 3rd episode of Intraskope’s Spotlight Series featuring Sia Papageorgiou. How do leaders be more effective with communications? What recommendations can communicators give leaders on getting stronger with communications? Sia Papageorgiou is a communications consultant and trainer who helps professionals become trusted, sought after and strategic advisors. In this interview she talks of […]
How to overcome the ‘effort vs impact’ internal communications debate and pivot to a ‘business enabler and partner’ conversation. Recently, an internal communicator posted this interesting question in a group and invited views: how does one measure the effort-impact of internal communications? My question back to her was – how did the question arise? Is […]
What stops people from investing in their personal brands? Why do people do it less even when they know they need to focus more often? How can you overcome these bottlenecks while pursuing your personal branding goals? Over the last few months, I have been talking to numerous people ‘like you and I’ about what […]
Welcome to the 2nd episode of Intraskope’s Spotlight Series featuring Peter Yorke. How do communicators develop and demonstrate executive presence? Do communications and personality types play a role? What are the key aspects to getting a seat at the table and driving results? Learn more in this interview I did with Peter Yorke. He discusses […]
Had the opportunity to do my first ever PodText interview with Mike Klein, a leading communicator, blogger and author who resides in Iceland. We discusses current trends, the underlying issues and opportunities for internal communicators to embrace and lead. Read the complete transcript here: https://www.linkedin.com/pulse/global-internal-communication-local-angle-get-track-mike-klein-/?trackingId=Ue5CjchCQV6jSrLwugAR6w%3D%3D
Presenting the 52nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Vanessa Unwin of Hitachi Rail. Vanessa is a creative communications professional who leads internal communications globally at Hitachi Rail and is based in the United Kingdom. She is passionate about employee engagement and happiness at work, helping high-value, high-profile companies make changes for the better. Vanessa is […]
The Curious Case of the Derailed Internal Communications Project Morris and Iris are colleagues at Table Talk Inc’s Corporate Communications team. They have worked for a few years and partnered on key initiatives. One Monday afternoon Iris enters the cafeteria and notices Morris slumped in his chair with his coffee untouched. He looks dejected and […]
Vidyadhar Prabhudesai is an entrepreneur and the co-founder of LeadCap Ventures, the regional partner of the World Economic Forum and supports their research, policy interventions, programs and other engagements to strengthen relations and economic cooperation within the region. He is also an inclusive development policy fellow of United Nations, technology, media and governance fellow of […]
Presenting the 51st edition of Intraskope’s Spotlight on Internal Communication Series featuring Purnima Sahni Mohanty of Microsoft India. Purnima is a senior communications leader with over 27 years of experience in the Industry. She has experience in spearheading and executing world-class communications, corporate social responsibility and social impact programs for Fortune 100 companies. Apart from Microsoft, she has worked with DuPont, GE, Samsung, […]
Communicating corporate social responsibility is a hands-on responsibility. Not something which can be done from your desk. Investing in communications is important because there are implications for the brand and reputation – for example, people are keen to join organizations that are purpose-led. In the 8th edition of the CSR Communications Series, Abhishek Ranjan of […]
2020 has been a year like no other – challenging yet transformational for the world of internal communications. In all the interviews I have done on internal communications this year, the impact of the pandemic is voiced repeatedly by practitioners and seasoned experts alike. From the agility displayed by internal communicators during the crisis to how culture is now […]
Atamjeet Singh Bawa works as a technologist in the Middle East currently and is a polymath with over 13 years of experience as a solution architect, problem solver and a design thinker. He is known as the ‘Guy with an Airline on his Glasses’. H enjoys making highly detailed 3D replicas (Paper Models) of Machines. […]
Presenting the 50th edition of Intraskope’s Spotlight on Internal Communication Series featuring Anindita Mookerjee Sinha of L&T Metro Rail Hyderabad Limited (MRHL). Anindita, has over three decades of professional experience with Public Sector Undertaking (Airports Authority of India) and Global Conglomerates (GVK Group, GMR Group; currently with L&T Group) and excels in integrated communication, reputation management and strategy formulation. […]
Introducing the Spotlight Series on Intraskope where I interview key thought leaders on topics interrelated with internal communications such as culture, crisis, change, executive presence and leadership. The goal is to help unravel why they matter, what can leaders and communicators learn from experts and how we can put insights to practice. Watch these short […]
Internal communication teams often don’t get all the resources they need to run and sustain initiatives. Especially, in a year like 2020, managing through the crisis and emerging from COVID19 meant that organizations and communication teams were distracted from core responsibilities. In such situations, when the ‘lights need to stay on’ and yet employees expectations […]
Raja Karthikeya currently serves as a Program Manager in the United Nations Secretariat in New York where he works on Middle-East peace issues and is part of UN reform efforts. He has served in UN political missions in Afghanistan and Iraq where his work has included mediation in inter-ethnic and inter-tribal land and water disputes, […]
Presenting the 49th edition of Intraskope’s Spotlight on Internal Communication Series featuring Ranabir Majumdar of Uber. Ranabir served as a journalist showcasing political and sporting milestones and moments before switching to the corporate world to highlight impactful business outcomes. At Uber, he leads internal communications for APAC, plans and runs multi-day events for executives and CEO-level forums while building […]
Jeppe Vilstrup Hansgaard is the CEO of the consultancy Innovisor and has working experience in 20 different countries on three continents. I had the opportunity to meet him while I visited Copenhagen to speak at the IABC MENA Conference in 2018. He did a short central business district walking tour which I thoroughly enjoyed! A […]
In his book, To Sell is Human, Daniel Pink explains that we are all in ‘sales’ no matter what we do as a profession or as individuals. From trying to pitch an idea to garnering support for a family decision, there are elements of ‘influencing’, ‘convincing’ and ‘persuasion’ in these interactions. However, he calls out […]
For over 20+ years I have been contributing to the evolving domain of internal communications (primarily) and allied areas – personal branding and corporate social responsibility. My mission is to enable individuals and organizations discover and develop their ‘sweet-spot’ through effective communications. The Intraskope Model aligns to this mission by stating how we can make […]
Virtual meetings are now an important part of internal communications – from Town Halls to informal catch-ups. Be it in a small group or a larger gathering, the need to balance the agenda with clarity, momentum and moderation become crucial when time and attention are at a premium. Unlike a face-to-face interaction, the virtual setting […]
Presenting the 48th edition of Intraskope’s Spotlight on Internal Communication Series featuring Remi Nandy of a leading automotive and farm equipment manufacturer has over 10 years of experience in corporate communications, media, events, content management and publishing. Hands-on with internal and external communications she has worked on numerous campaigns and initiatives that requires planning, prioritizing and directing company resources […]
Creating a robust social media strategy is important for Global Capability Centers to establish their presence and communicate a coherent narrative. This is now all the more relevant with COVID19 and the shift to digital communications. I recently wrote on the key principles and approaches that organizations with Global Capability Centers/Shared Services/Global in-house or Global […]
I had the honor to be part of an engaging conversation with communications leaders across various industries. Hosted by Nikhil Dey of Weber Shandwick. the chat discussed the role of internal communications COVID19 and what the future holds. Read more here about the dialogue: https://www.adgully.com/the-internal-communications-pulse-check-98187.html
Karthik Nagendra is an award-winning marketing thought leader and the founder and CEO of ThoughtStarters. A certified life coach, Karthik is the author of “The Thought Leader Way” and a serial entrepreneur with close to two decades of experience across strategy, marketing, operations and HR. Karthik has been featured as a Top 10 Content Marketing […]
Suresh Ramdas is the Global Training Lead and India LGBTQ ERG Chair for HP in India as well as a recognized leader in diversity & inclusion in the community. A certified diversity professional from DTUI, US & Interweave, India, he also has done a LGBTQ Executive Leadership Program from Stanford GSB, US. He is the […]
Intraskope’s Guest Student Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. The theme for this series is: Making our World a Better Place Through Effective Communications. In the 3rd edition, Shefali Khanna discusses the importance and value of human communication. Despite technologies which bring us […]
Communicating corporate social responsibility is a hands-on responsibility. Not something which can be done from your desk. Investing in communications is important because there are implications for the brand and reputation – for example, people are keen to join organizations that are purpose-led. In the 7th edition of the CSR Communications Series, Nayna Banerjee, Head […]
This article first appeared on the Insitute for PR blog https://instituteforpr.org/communications-is-a-team-sport-involving-employees-as-partners-and-brand-advocates/ Globally, organizations struggle with bridging the reputation divide and trust deficit among employers and employees while striving to improve engagement. According to a brand credibility gap study, just 19% of employees feel aligned with their employer’s brand.1 Worldwide, the state of employee experience is eroding […]
This article first appeared on Reputation Today. View the link here: How not to damage your corporate communication team’s reputation and in the process, your organisation’s brand While a lot is spoken of how communications teams add value to the business, very little is said about how organisations consciously or unconsciously discredit the team’s reputation […]
From a dental school drop-out, to a National Sales Manager of a multi-billion-dollar medical device company, Chip Helm has over the last thirty years perfected the art of developing and maintaining long-term relationships to help drive sales success. He mentors and shares leadership wisdom with professionals at all levels of their sales career track. Chip […]
Presenting the 47th edition of Intraskope’s Spotlight on Internal Communication Series featuring Pallavi Deshmukh of Bridgestone India. Pallavi heads Corporate Communications at the leading tire manufacturer and is a marketing and communications specialist, with over 17 years of experience in brand management, strategy and communication development. She explains how to tailor communication to suit audience needs and the ability of […]
Presenting the 46th edition of Intraskope’s Spotlight on Internal Communication Series featuring Samir Dhond of Ittiam Systems Pvt. Ltd. Samir is the Chief People Officer and Senior Vice President, Human Resources and Corporate Communications. Experienced in industries such as pharmaceutical, software development, semiconductor and IP development he is certified to conduct mentoring programs and conducted intense development interventions for […]
How did internal communications work during COVID-19? What perceptions did practitioners have about the value and impact of internal communications? What were the key channels used? Which were the most effective? What were the biggest challenges and opportunities for communicators? What specific lessons did they learn from the pandemic and the communications related to it? […]
Dipu is an award-winning CXO-level executive and currently served as the Head of operations, communities & CX for Asia’s leading general insurance company, Bajaj Allianz. He leads a team of ~1600 people in 170 locations, leveraging fintech / insurtech start-ups globally. Prior to insurance, he worked at GE Capital (financial services + cards) for 20 […]
This article first appeared in Business World (May 18, 2020) What is changing in our world with COVID-19? How can we stay relevant? In what ways can we contribute as individuals and personal brands? These and other questions maybe on your mind as you experience what the world faces currently. While there is hope that […]
What does the new normal mean for Corporate Social Responsibility and sustainability champions? What trends and conditions must practitioners be aware of? How can we be future-ready? COVID-19 has upended all that we imagined about giving, volunteering, stakeholder engagement and more. Take for example these trends from recent research findings: 71% will never trust brands […]
Presenting the 45th edition of Intraskope’s Spotlight on Internal Communication Series featuring Sukanya Chakraborty of VFS Global. Sukanya is the Global Head of Corporate Communications & CSR at VFS Global. With over 21 years of experience in global IT services, Outsourcing, Property consulting, interactive media and community start-up companies, Sukanya has driven communication and marketing agendas for B2B and […]
Communicating corporate social responsibility is important to demonstrate positive intent and align stakeholders. Taking stakeholders into confidence and building trust through CSR communications is vital for sustainability programming and success. In the 6th edition of the CSR Communications Series, – Peter Brun, Chief Communications Officer at VFS Global articulates the crucial role of CSR communication […]
As the pioneer of brand valuation in the country, Ramesh Thomas knows a fair bit about harnessing business potential and capital. A TEDx speaker, columnist and founder of Equitor Value Advisory, Ramesh is sought after for his thoughts on branding and strategy. Our families know each other for decades and I have followed his journey […]
Presenting the 44th edition of Intraskope’s Spotlight on Internal Communication Series featuring Ritwik Borthakur of Mastercard. Ritwik is a seasoned, strategic communications professional with over 12 years of experience in large and diversified, industrial and technology MNCs. He is a firm believer of creating organizational and brand narratives. In his role, Ritwik manages campaigns, events, employer brand and internal […]
Looking to create and curate your personal brand? Interested to know yourself better and extend your impact on the world? Then look up the Personal Branding 101 – Unlock Your Potential and Get Ahead course that I created on Udemy! The personal branding online course is for anyone from any walk of life – students, […]
In the 21st edition of Intraskope‘s Personal Branding Series, Dr, Deva addresses the nuances of personal branding and the role of trust in establishing domain expertise. Prof. Deva is an Associate Professor of Marketing- Miller College of Business at Ball State University and the Director of the Center for Professional Selling. He also teaches at […]
Often feedback sharing is a complex and confusing experience for the receiver because not much is known about where the inputs were received from and why they matter. Also, feedback is captured poorly and therefore helping receivers appreciate the context is difficult and can end up demoralizing rather than uplift the spirits. In the blog […]
Intraskope’s Guest Student Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. The theme for this series is: Making our World a Better Place Through Effective Communications. In the 2nd edition, Mamta Jangid articulates how our individuality can shape our emotions. Therefore, paying more attention to […]
Communicating corporate social responsibility is crucial for engaging stakeholders. As long as conduct it in the right spirit, such communications goes a long way in building pride among staff and strengthens trust among external stakeholders. In the 5th edition of the CSR Communications Series, – Dr. Mahul Brahma, Vertical Head (CSR, Comms, Branding, Publishing, Conferences) […]
Building a personal brand means being honest and true to yourself while giving back selflessly. In this interview Amith talks of his personal journey and lessons learnt along the way. Amith Prabhu is a pioneering Public Relations and Reputation Management professional with over 15 years of experience, having worked, in India and in the USA […]
Pleased to share that I will be a resource person for a webinar on how CSR is transforming due to COVID-19. Organized by IIHMR University, this webinar on August 27, 2020 from 06:00 PM – 07:00 PM will help participants better organize their efforts and do good to themselves and the society at large in […]
Environmental, Social and Corporate Governance domain is growing in strength in the world. Behavior change communications is essential for gaining commitment and making progress. the 4th edition of the CSR Communications Series, Sangeeta Robinson – Sustainability and Inclusion Lead, PVR Ltd and independent consultant, discusses the power and potential of this evolving domain. Sangeeta is […]
Delighted to share my online personal branding course is now available for enrollment. It covers my 3C Model of Personal Branding, specifics on how anyone can do about building their personal brand along with videos, templates and resources to draw inspiration from. Take the course now! https://intraskope.thinkific.com/ Please share your feedback. You can look forward […]
Intraskope’s Student Guest Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. Intraskope is India’s first and only blog on internal communications started in 2006. The theme for this series is: Making our World a Better Place Through Effective Communications. In the first edition, Astha Arora […]
Presenting the 43rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Vinitha Oommen of Northern Trust. Vinitha is an advocate of brand building and storytelling and has over 19 years of experience with internal communication, social media marketing, analysts relations, global public relations, events, employee engagement and corporate social responsibility. Watch the complete video interview on YouTube or read the […]
Sukanti Ghosh is among the foremost authorities on crisis communications and advocacy apart from being a great mentor to many, including me.He hassignificant experience advising C-suite executives through organizational change, in support of international market access, consolidation, crises, reputation management, commercialization of business offerings, and policy change communication initiatives. A Past Member of the National […]
Presenting the 42nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Ellen Hall of Refinitiv. Watch the complete video interview on YouTube or read the transcript below. Ellen Hall is a senior communications practitioner, with 15+ years of communications experience. She began her journey studying public relations hoping to work in celebrity PR but has happily ended up in the […]
Dr. Amit Nagpal is the one of the pioneers of blogging in the country. As the President @Bloggers Alliance, a keynote speaker, storyteller and author of Amazon bestseller he hasreceived Dr S Radhakrishnan Memorial National Media Network Award 2017 for contributions to online media and was the ASMA Blogger of the year award in 2017. […]
Abha Maryada Banerjee is fondly known as the “Asian Oprah” and the 1st International Woman Motivator. A qualified lawyer, she has created a niche for herself in a space not known for many women to make a mark – public speaking and motivation. Known to speak her mind (and not often liked for it!), Abha […]
Presenting the next edition of Intraskope’s Spotlight on Internal Communication Series featuring Anurita Saxena of AXA Business Services. Watch the complete video interview on YouTube or read the transcript below. Anurita has over a decade of experience managing internal and external communications. She has worked in the manufacturing, technology, telecom & insurance sectors, and has seen communications evolving from an […]
Extending the deadline for submission due to requests from communicators to August 20, 2020. COVID-19 has disrupted the way the world operates like never before. Effective internal communications is known to help keep employees informed, engaged and committed during crises. As the ‘black swan’ event of COVID-19 continues to evolve, gaining a clearer understanding of […]
Presenting the 41st edition of Intraskope’s Spotlight on Internal Communication Series featuring Harshita Nair of Subex. Watch the complete video interview on YouTube or read the transcript below. With over 17 years of experience in the B2B and B2C space, Harshita has managed multiple projects involving internal and external communications (especially, crisis and change communication), leadership and stakeholder management, campaign development […]
This blog first appeared on the Chartered Institute of Public Relations (CIPR) Inside website: https://cipr.co.uk/CIPR/Network/Groups_/Inside_content/Blogs_/COVID-19_How_internal%20_communications_and_virtual_leadership_enhance_employee_experience.aspx As the world copes with the pandemic and green shoots of recovery emerge, there are key trends, issues and opportunities related to employees’ experiences that organizations face into. The impact of COVID-19 on employees’ experiences, the summation of all and everyday interactions […]
Harnessing the collective might of organizations to focus on common goals and improve community impact isn’t an easy task. Especially, when the CSR charters are varied and resources are limited. However, through transparent engagement, strong partnerships and consistent practices, the sky is the limit. In the 3rd edition of the CSR Communications Series, Shaina Ganapathy […]
Dr. Latha Vijaybaskar calls herself a “retired teenager who is optimistic and audacious enough to believe deep conversations and engaging collaboration will inspire action with remarkable celerity”. What strikes me about that statement is her candor, commitment and sense of humor. A holder of a PhD, three masters degrees, one in Psychology, one in management […]
Presenting the 40th edition of Intraskope’s Spotlight on Internal Communication Series featuring Neha Kumar. Watch the complete video interview on YouTube or read the transcript below. In her last assignment, Neha served as the Regional Internal Communications and Employee Engagement Lead at a global insurer based in Hong Kong. With over 15 years of experience in communications, as a journalist and a PR […]
Sunil Robert and I worked as colleagues and I have observed his strong relationship-building skills and networking abilities at close quarters. If there is anyone who knows the power of authentic engagement and purpose-led living, it is Sunil. A communications professional who comes from a very humble background, crafted a path for himself, overcame challenges […]
Presenting the 39th edition of Intraskope’s Spotlight on Internal Communication Series featuring Arnab Roy Choudhury. Watch the complete video interview on YouTube or read the transcript below. Arnab serves as the Global Communications Lead, Information & Cyber Security for Standard Chartered Bank and is the Singapore Co-Lead for Asia Pacific Association of Communications Directors, a forum for communication leaders. With two decades of […]
I had the opportunity recently to talk to an enthusiastic bunch of PR professionals to share my thoughts on personal branding and how anyone can go about being their best selves. Below are some questions which were asked, and I felt these are probably on many of your minds as well. Hence sharing them here […]
Presenting the 38th edition of Intraskope’s Spotlight on Internal Communication Series featuringBhavna Satyanarayan. Watch the complete video interview on YouTube or read the transcript below. Bhavna is the Head of Communications at the Care Chemicals division of BASF Asia-Pacific based in Hong Kong. An experienced, outcome-driven, communications professional, she has worked on the agency and corporate sides in India and overseas. With a […]
Scott Shirai, 77, is a results-oriented expert with proven success and awards in fundraising, strategic planning, marketing, corporate grants & sponsorships, public relations, branding, board development, communications, team-building, research, and training. He is the recipient of the Innovator’s Award for fundraising and research three years in a row in ceremonies at the White House. Recipient […]
Dr. Sandeep is a well-known HR and leadership consultant with a strong track record and with impeccable credentials. A Doctorate from IIM Ahmedabad (his paper was accepted in one of the world’s top journals) and an author of The Making of a CEO, Sandeep is unassuming and believes in letting his work do the talking. […]
Research on public relations measurement has caught the attention of practitioners and academicians for decades. The focus has shifted from evaluating output to measuring outcomes; from setting goals to engaging stakeholders better. Numerous platforms and collaborative efforts have resulted in broad principles and guardrails for public relation professionals to demonstrate value and business impact. The […]
Every employee is a steward of the organization’s corporate social responsibility agenda and impact. How organizations involve them to contribute widely to society will influence reputation, the business and the impact it makes. In the 2nd edition of the CSR Communications Series, Roshni Venkatesh, an experienced CSR practitioner, shares her experiences with communications, what it […]
Looking to gain insights on how your internal communications is received, perceived and acted upon? Running an audit isn’t the same as doing a poll. It is much more comprehensive, and the output is expected to help make interventions and decisions related to business goals. While communication channel audits can give you some inputs on […]
Presenting the 37th edition of Intraskope’s Spotlight on Internal Communication Series featuringAnuroopa Pereira. Watch the complete video interview on You Tube or read the transcript below. Anuroopa heads Corporate Communications at Applied Materials India and has over 15+ years of local and international experience in managing public relations campaigns and analyst relations programs for Fortune 500 companies in India and Asia Pacific and Japan. That apart, […]
Abhijit is a recognized learning and human resources thought leader, A Linkedin ‘must know’ author and consultant. Forbes called him “one of India’s most interesting globalists“(Forbes) and he was voted No. 1 HR Influencer on Social Media by SHRM in 2018.He believes in creating human connections and experimenting with different facets of the mind. Abhijit […]
Presenting the 36th edition of Intraskope’s Spotlight on Internal Communication Series featuring Paul Downey of Microsoft UK. Paul has over 15 years’ experience in both private and public sectors, across global markets, specializing in internal and change communications, employee and brand engagement, organizational design and content and event curation. He believes in taking a strategic, pragmatic approach […]
Mangal has had a varied professional journey and her ability to reinvent is what struck me as inspirational. From sales and marketing to starting out as an entrepreneur, as a communication professional and as a writer, she has charted a path very few women leaders have. Her father was her inspiration and she leads with […]
Presenting the 35th edition of Intraskope’s Spotlight on Internal Communication Series featuring Elizabeth Chen. Watch the complete video interview on You Tube or read the transcript below. Elizabeth manages internal communications for a worldwide leader in information technology and networking and has over 13 years of experience with branding and external communications as well. Her background with […]
Itzik Amiel is a global authority on networking, a sought-after speaker and author of The Switch. I had the opportunity to listen to his energizing keynote address at the 2018 IABC EuroComm conference at Copehagen, Denmark where I also spoke on internal communications. Itzik brings a personal touch to his engagements and is a great […]
Pleased to share than I will be sharing my thoughts on personal branding on June 4, 2020 at 4pm. Over the last few years I have been researching personal branding from various perspectives. More recently, I have interviewed thought leaders, entrepreneurs, professionals and academicians to understand their approaches to building and sustaining personal brands. You […]
Presenting the 34th edition of Intraskope’s Spotlight on Internal Communication Series featuring Kriti Pradhan. Watch the complete video interview on You Tube or read the transcript below. Kriti heads Communications – internal, external and digital HR at the Bennett, Coleman & Co. Ltd. (The Times Group) and has 20+ years of experiencein branding, events, internal and external […]
Mubeena Azeez is a talent acquisition professional and has established herself as a career management advisor. With her background in recruitment, she has also branched into social media engagement, employer branding and a whole lot more. A model and a trained dancer, she believes in inspiring people to spread positivity through her actions – personally […]
Delighted to share the 33rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Shakambhari Thakur. Watch the complete video interview on You Tube or read the transcript below. Shakambhari currently works as the Deputy General Manager: Corporate Communications – Samsung Research Institute at Bengaluru, India and has over 17 years of experience in corporate communications, CSR, […]
Alexander Michael Gittens is a business strategist, author and speaker and lives in downtown Toronto, Canada. Recently, we spoke on a video call and I found Alexander’s ability to engage authentically and his passion for excellence, very uplifting. He has been an achiever in more ways than one and yet believes in gratitude, staying grounded […]
Interview with Ira Pradhan – Communications Leader at a Global Automobile Major, India Pleased to share the 32nd edition of Intraskope’s Spotlight on Internal Communication Series features Ira Pradhan. Watch the complete video interview on You Tube or read the transcript below. Ira is a Corporate Communications Leader with experience in the healthcare, consumer electronics, information technology, […]
Gautam Ghosh is an unassuming personal brand who has helped guide many other professionals shape who they are through the deliberate act of blogging. Today, many HR and digital media experts owe their success to Gautam’s evangelism and propagation of getting the word out to the world. In this interview, he reflects on his personal […]
First published on Business World (May 19, 2020): http://www.businessworld.in/article/The-6Ps-of-Personal-Branding-During-COVID-19/18-05-2020-192364/ What is changing in our world with COVID-19? How can we stay relevant? In what ways can we contribute as individuals and personal brands? These and other questions maybe on your mind as you experience what the world faces currently. While there is hope that we […]
Pleased to share the 31st edition of Intraskope’s Spotlight on Internal Communication Series featuring Bhavana Kuka of Falabella. Watch the complete video interview on You Tube or read the transcript below. She discusses the role of employees as brand ambassadors and shares an exciting campaign that evoked interest and generated engagement. Bhavana believes strongly in the role […]
Personal branding is a way to discover your true self and give back in ways that matter. Over the years, I have offered practical tools, resources and coached people be their best selves through personal branding. As an internal communications expert, I believe that organizations are an amalgamation of personal brands and unless leaders recognize […]
Personal branding is built by amplifying your authentic voice. It takes a lot to build a personal brand. It is essential to discover your calling. So, how do you know you are connecting to your purpose? What must you do to be consistent in your pursuit? Which approaches work if you want to continue adding […]
Delighted to share this excellent piece from Sabith, a good friend of mine and collaborator on corporate social responsibility projects. I have always been impressed by his passion for public affairs and citizenship and his depth of knowledge in nonprofit leadership and philanthropy. In this post, Sabith reflects on the role of leaders during crises […]
Personal branding is about reputation and fulfilling your purpose. It isn’t easy building a personal brand and it can’t be built overnight. What are the risks and opportunities one encounters while creating a personal brand? How does one establish a reputation that stands the test of time? I am honored to share this interview with […]
What does it take to differentiate yourself? How can you draw on your strengths and help others in their quest for success? I had the opportunity to chat with Tinu Cherian Abraham, a social media champion and global PR & communications professional who has been featured in a 40 under 40 listing of PR leaders. […]
Personal branding is gaining ground globally and is the art of differentiating yourself while adding value to the world around you. In this Series, I explore the topic through the eyes of those who are acclaimed in their fields and are striving to progress their personal brands. Muqbil Ahmar is one such person – a […]
This article first appeared on my Linkedin page: https://www.linkedin.com/pulse/10-trends-post-covid-19-world-aniisu-k-verghese/ As our world fights back against #COVID19, there are several visible and invisible changes shaping how we currently work, communicate and engage. It is quite evident that this situation will take a while to get better. About 2.7 billion workers or 81% of the world’s workforce is impacted […]
With the pandemic sweeping across the world, there is a humanitarian crisis looming. Each country is at a different stage of their fightback against cononavirus and resources and support for affected individuals and organizations is lacking. There is a spurt of demand for funding, volunteers, resources, ventilators, masks, food among other needs. In India, the […]
Humbled to have co-authored a paper that won an award at the International Public Relations Research Conference (March 5-7, 2020) at Orlando, Florida. Thought I’ll share this news with you. Below are the details and the link. Paper: Enhancing Employee Commitment to Change through Uncertainty Reduction: The Role of Channel Selection and Communication Transparency Linjuan […]
Globally, we are witnessing an unprecedented crisis with the coronavirus outbreak disrupting businesses and life in general. It has resulted in governments and institutions taking drastic measures and communicating their actions to stem the spread of the deadly virus. For organisations and individuals, reputation is at stake.
The panel was undecided about two candidates they planned to hire. According to them, one was arrogant and the other was docile. They needed someone who straddled two extremes of the personality spectrum. This case study – Congenial or Docile – Whom Must We Hire?received interesting viewpoints from readers. Thank you Amrita, Murali, Annesha, Indranil and Vikram for sharing your valuable insights. […]
Orientation programs are meant to integrate new hires and get them inspired to go the extra mile for the organization. When organizations take their eye of this important phase of employee experience, it can lead to poor downstream outcomes such as lesser engagement, lower productivity and reduced performance. How can organizations intervene and spot the […]
Interested in gaining hands-on experience content with writing and curation? Want to get spotted as a budding communication talent? Inviting media, journalism and communication students from across the globe to be an #IntraskopeBlogger. With the pandemic creating uncertainty around us, this is one of the ways I am offering students a platform to be your […]