Internal communication blog for students, practitioners and academia
Personal branding is a complex concept that requires careful consideration and attention. As an internal communication leader who believes that organizations are an amalgamation of employees as personal brands, I’ve seen firsthand the benefits that come from investing time and effort into building a strong personal brand. Recently, I was invited by a large energy major in Poland to conduct a […]
Culture is such an essential element of any organization, that it can make or break businesses. It refers to the shared values, beliefs, and behaviors that shape the way employees think and act. A strong organizational culture can drive sustainable change by creating a sense of purpose, motivating employees, and guiding decision-making. Research shows that companies with strong cultures […]
In today’s highly competitive business landscape, branding has become a crucial factor for success. It not only helps organizations stand out from the competition but also drives customer loyalty and trust. However, when it comes to Global Business Services (GBS), branding is often overlooked or undervalued. I recently had the opportunity to share my views alongside leaders […]
Internal communications and change management expert Aniisu K Verghese Ph.D. has published a new book titled “Inclusive Internal Communications” that delves into the concept of inclusion from the perspective of staff as partners in communications and how it can help organizations achieve their goals. The book offers valuable guidance, tips, and tricks for internal communicators, […]
Pleased to share that I will be participating as a speaker in this upcoming webinar, having contributed to the research on the role of GBS branding in influencing talent, engagement, and transformation. Sign-up now to this free webinar: https://www.sson-analytics.com/global-business-services/webinars/leveraging-the-gbs-brand-value-for-talent-engagement-transformation This webinar shares new research on the potential, but as of yet largely untapped, value of […]
The need for effective risk mitigation and control has never been more pressing, with data breaches and cyber-attacks becoming increasingly common. However, while organizations are prioritizing risk management, employees are feeling overwhelmed and stressed by the number of asks and expectations at work. This can lead to a breakdown in trust between staff and management, making it even […]
In this week’s update, I am sharing recent engagements and what’s coming up. Here’s a quick summary: First, get tips in my article published on the Shared Services and Outsourcing Network called: 5 Approaches for Global Business Services to Tap Communication Knowledge Management. In this piece, I share some of the most effective ways to manage […]
No organization wants to come across as inauthentic – pretending to be a great place to work but internally lacking civility when dealing with staff, to begin with, and ignoring the ripple effect on stakeholders. Anyone can spot when there is something amiss within. It just shows! – When leaders are uncomfortable if colleagues have better ideas and are […]
Earlier this week I had the opportunity to interact with a bright group of communication professionals and exchange notes on a topic I advocate a lot – inclusive internal communications. At the Krakow City Connect Series organized by IABC EMENA and, hosted at the Shell office, we learned a bit about the role of IABC […]
As a contributor and a witness to the recent ASPIRE Kraków Calling event, which took place live from the Unity Centre at the heart of the city, I realized how much the sector has matured and how far it could go as the foremost Central and Eastern European hub for Global Business Services and technology operations for multinational firms […]
What is the role of internal communicators in counseling leaders on organizational priorities? How can internal communicators get stronger in their trade? Which approaches work to enhance communication effectiveness? Get answers to these questions and more in this free-flowing chat with expert communication consultant Yasser Mohamed Zaki in the 32nd edition of Intraskope’s Spotlight Series. […]
Happy to be partnering with Shared Services and Outsourcing Network on a first-ever study on branding linked to local communication, attraction and reputation management. This survey runs till March 2023. If you are a #gbs leader and keen to understand how #branding and #communication influences #talent attraction, #reputation, and #retention, this first-ever study will help you make effective #decisions, steer #changemanagement and #transformation and, enhance site #leadership and impact. Take the survey, […]
Delighted to share that I will be speaking at the Simply IC meet in May. simplyIC is Europe’s premier festival for internal communication and the digital workplace. Taking place at St. Paul’s, over two full days from 9am-5.30pm, it promises to share practices, case studies and the opportunity to network. I am humbled to be […]
I will be joining a panel discussing the importance of measurement and the smart use of tools in #employeeengagement and #internalcommunications. Lunchtime, 1-2.30pm UK time on Thursday 16th March 2023 Click on the link below to book your place. Look forward to seeing you there for some hot debate, convivial discussion and making and renewing connections in the […]
Company L, with over 5000 employees across 10 nations, launched a learning portal to make learning anytime and anywhere. This initiative is led by the HR Head and the entire leadership team is backing the program as part of a larger intervention to drive cultural transformation within the firm. Despite the fanfare, the branding (snazzy […]
Without measuring internal communications, you face a losing battle – with your team’s reputation, staff’s perceptions, and leadership support in jeopardy. When driven by data and insights, measuring the success of your internal communications is understood, appreciated, and given the importance it deserves. However, you often hear – Who cares? Why bother? Does it really matter? According to […]
Pleased to share that a collaborative research effort with scholars in Poland and Bahrain (including myself in Poland) resulted in our peer-reviewed paper titled: Motivators of Volunteering during Crises – Perspectives of Polish Youths during the Ukrainian Refuge Crisis, getting published in a leading journal – Administrative Sciences. This is timely because of the ongoing […]
Pleased to be speaking at the upcoming City Connect Series run by IABC’s MENA region. I will be at the Shell office to share my thoughts on internal communications and interact with like-minded communication professionals. If you are keen to network and learn from the interaction, join us. The event is free. https://www.eventbrite.com/e/krakow-city-connect-iabc-emena-tickets-527732621477
If Global Business Services (GBS) leaders are to make an impact and be instrumental in attracting prospective staff to their organizations and teams, they have a responsibility to step up and be counted. The GBS organizations have evolved from Shared Services and Business Process Outsourcing which helped businesses gain efficiencies and value. Over the years, tapping into the power of technology, […]
Every company worth its name wants to do employer branding. But are they doing it right? Most think that having a few social media channels will do the trick. Or, if we make the right ‘noises’, stakeholders will perceive the brand positively. However, that doesn’t equal employer branding or business success. Not identifying and living your […]
Is ChatGPT a bane or a boon for internal communicators? Is this going to sound the death knell for many occupations? What must professionals in creative fields do to stay relevant? The explosion of AI tools and platforms is putting many occupations in jeopardy. Especially for communications, marketing, media, and branding professionals, there are significant shifts in how […]
Organizations and those leading employer branding often play narratives in their minds and with other stakeholders, preventing commitment and progress. Continuing with the series of blogs on employer branding, I am sharing a few myths that warrant debunking. Myth: Let’s hire an agency to do our employer branding Fact: No agency or consultant can help if […]
Humbled to have had the opportunity to share my thoughts on internal communications alongside some of the brightest minds in communications. Look up Poppulo’s article that covers trends, opportunities and challenges facing internal communicators in 2023. https://www.poppulo.com/blog/the-top-trends-challenges-and-opportunities-for-internal-communications-in-2023 “ As the world continues to grapple with a looming recession, rising inflation, mass layoffs, and more, internal […]
Employer branding often becomes a priority when attracting and retaining talent gets tough. Till then, organizations get by trying different permutations and combinations of offerings, events, initiatives, and interventions that project temporary fulfillment but fail to deliver the goods. Worse, if you are a Global Business Services or a Shared Services entity, the hope that the corporate brand […]
The CEO of Blip is concerned about the challenges his organization faces and has invited his senior leadership team to a discussion. Read the transcript of their conversation and share what you think are the issues the group is grappling with. Also, how can they resolve the concerns? Max (CEO): “Hello team, welcome to this meeting. […]
“I have a company to run” “It is risky with customers also following my comments” “Social media is for celebrities” “It takes too much time commitment from me” “I am unsure of the value” “My HQ will not be appreciative” “It is painful to navigate the legal hassles to get anything out” For Global Business Services […]
Why has Environmental, Social and Governance (ESG) communication gaining in popularity? What prevents organizations from investing in communication that can improve understanding? How can internal communicators do more to help businesses communicate effectively? With the United Nations Framework Convention on Climate Change Conference of the Parties (COP27) wrapping up a historic agreement recently, the focus […]
What for? Especially, if Global Business Services (GBS) leaders are known for their knowledge and prowess within the firm? Especially, if stakeholders value what they do? Especially, if they are recognized for and are comfortable with their progress? Why bother with thought leadership? What on earth is it anyway and why must you care if you are a GBS leader? Consider these data […]
Presenting the 58th edition of Intraskope’s Spotlight on Internal Communication Series featuring Silke Kramprich, Corporate Communication Manager at Lenze, Germany. She has twenty years of experience shaping bilingual technical communications and focuses on connecting the dots between culture and strategy through organizational storytelling, developing communication strategies, and managing digital platforms. She leverages language and technology to drive internal and external communications and […]
What does internal communications entail? How does it work in the present world? How can youngsters think about this domain? What are some of the key aspects of the function? Look up answers to these questions and more in my interview with Neha Dey, a podcaster who runs Wise Owl Career. Let me know what […]
This article first appeared on the Thought Leadership Essays segment of the IPRA International Public Relations Association website: https://www.ipra.org/news/itle/itl-498-effective-employee-communications-investing-in-a-behavioral-science-led-insights-based-approach/ Effective employee communications: investing in a behavioural science-led, insights-based approach Governments have used ‘nudge’ thinking to achieve some powerful interventions, so why haven’t more organizations established nudge units? Have you often wondered how key communication decisions are made? Also, […]
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]
How can internal communicators step up their game with innovation? What can they do to take the initiative and get a seat at the table? Why do measurement and analytics play a key role in reshaping the communication agenda? Get answers to these questions and more in this free-flowing chat with expert communication consultant […]
Why do we ignore communication’s role in improving organizational productivity? What are the symptoms that we need to be aware of and address with inefficient communication? How can we measure the outcomes of communication? I had a wonderful conversation with Jenni Field, who addressed these and other relevant themes related to driving change, reducing complexity and […]
I had the opportunity to address women entrepreneurs, professionals and academicians at the 2022 Women’s Economic Forum held at Katowice on October 8 and 9 by WICCI Poland. In my address, I spoke about the merits of personal branding and why investing in it means being your best within and to the world around you. Every day, as we […]
How human is our leadership? How must we be engaging to motivate staff and create a sense of belongingness? What approaches will help us be more ‘human’ in our everyday interactions as communicators? In this chat with Chaya Mistry, I cover the need and value of staying grounded, taking people along and driving change in […]
Over a year ago, I wrote about the value of engaging line managers to enhance employee experience. Among the issues plaguing organizational effectiveness were the lack of line manager communication, their inability to be engaged and to inspire staff and dwindling trust between employees and employers. Furthermore, staff believed line managers were the most stressful part of […]
While Internal and External Communications are seen as two separate domains within a broader Corporate or Marketing Communications function, often without close collaboration and engagement, the brand and reputation of the company can be at stake. To avoid gaps in understanding, application and measurement of initiatives, there is a need for clarity on roles and […]
I am delighted and humbled to be a part of this international event – Women Economic Forum Poland 2022. #WEFPoland brings the best minds to exchange experiences and contacts between women and provides a meeting place for experts and business leaders. The hybrid event will take place on October 8 and 9, 2022 at Katowice, Poland. I will be speaking on […]
Taking a strategic approach to hiring for internal communications can reduce angst and concerns down the line. Hiring for the function is a crucial aspect of a communication leader and those who invest right can benefit in the long run. Ensuring there is role clarity, reducing bias and testing talent can improve the odds. In […]
Boomerang staff are those who are keen to join back after quitting and working elsewhere for a while or a short duration. The trends indicate that such employees return because they find the ‘grass isn’t greener on the other side’ and also because of familiar conditions which makes life simpler and easier to adjust in their ‘home’ […]
As organizations continue to evolve and transformation becomes a key business agenda, hiring the best talent in communication is increasingly becoming crucial. It is also becoming a lot harder for companies to identify and attract talent. According to a McKinsey study, a significant percentage of organizations (82%) don’t believe they hire highly talented professionals and among […]
Globally, the state of engagement is low. According to a study on the state of staff engagement, 84% of employees are ‘just coming to work’ with the balance considered as ‘engaged workers’. As organizations work to improve workforce engagement, collaboration, team work and culture, they often turn to offsites as a way to get people together and rally people […]
Understanding audiences and messaging often falls short when it comes ti truly tapping the full potential of human behavior. Neuroscience provides ways in which management, leadership, and communication can come together seamlessly and in an objective manner. In this chat with Dr. Laura McHale, we learn how to appreciate the nuances of neuroscience in communication. […]
This course is meant to help students, professionals and business leaders or anyone interested in understanding how the evolving world of work, workplaces and workforces will impact careers now and in the future and what it takes to be ahead of the curve. During the course, you will learn more on trends shaping our world, […]
While there is a deeper interest among communicators and organizations to tap the power of measurement and harness knowledge within the workplace, we often fall short in using these powerful tools. Leaders want to know how the organization is faring and communicators are interested to gauge the value of their work. However, vanity metrics and […]
Every event offers unique experiences for individuals and organizations alike. Having participated in two technology events at Krakow, Poland I am writing to share personal perspectives and take-aways that might be helpful to appreciate communications and branding nuances at play. I have often been asked after moving to the country about how different such events […]
With the proliferation of digital technologies in internal communications, it can get tough to make sense of what and how to manage these critical resources. More so, with the shift to online mode of communication during the pandemic, most organizations were struggling to balance human touch with digital reach. In this chat with Jonas from […]
What skills and competencies must internal communicators have to be ready for the future? How can internal communicators upskill, reinvent and stay relevant? According to a Gartner survey, a majority fo the workforce (80%), a significant number of managers and leaders (92% and 77% respectively) are inadquately ready to face the future. Furthermore, 40% of […]
Company newsletters have come a long way – from serving as the ‘corporate voice’ for employees and to highlighting the culture and conscience of an organization. In a world where the boundaries between what gets communicated internally and externally have blurred significantly, there are opportunities and challenges to curate a narrative that is authentic, engaging, […]
With just 13% of the world’s workforce feeling engaged, there is a need to revisit if the approach leaders and communicators take currently is the most appropriate. There is also lack of clarity on what covers engagement and where do we draw the line. Also, what is the role of experience in the overall journey […]
Globally, trust in media is abysmally low and as citizens become stronger as activists, there is a need to reflect and revisit how revitalizing values and ethics can reinforce human progress and community development. This is in relation to people as media and in turn as personal brands. Media disinterestedness applies to people quite like […]
Pleased to share that I will be speaking at the XVI Scientific Conference of Media Ethics held on May 18-19, 2022. Organized by The Pontifical University of Pope John Paul II (Uniwersytet Papieski Jana Pawła II), in Krakow, the theme for the conference is Disinterestedness in the Media – Self-Interested Media and I will be […]
Welcome to the 23rd edition of Intraskope’s Spotlight Series featuring Zane Ewton, an internal communications professional and multimedia creative with deep experience with podcasting. He serves as a senior manager of internal communications for The Villages and is based in Florida, U.S. Zane describes himself as a storyteller as well as a writer, editor, photographer, […]
There are numerous challenges and risks that the public relations function can address and convert into opportunities now and in the future. Roksana Obuchowska and I make an attempt at placing current issues in perspective, drawing from trends shaping our world. Interested in your thoughts. #publicrelations This article first appeared on the Polish PR Association website https://polskipr.pl/publikacje/741364/insights-and-perspectives-on-global-trends-and-communications-transformation […]
I had the opportunity to share my thoughts in this renowned series with thought leaders hosted by Ashutosh Garg, the podcast leader of ‘The Brand Called You’. In this interview, we covered a range of topics including internal communications and personal branding – two key subjects of interest to me. Watch this video to know […]
Delighted to share that I has won the prestigious IABC APAC Region ‘Communicator of the Year Award 2022’ in the senior communication professional category for demonstrating outstanding leadership in driving strategic #communication excellence. As a representative of IABC India it is an honor to receive this recognition. Thanks to the IABC India President – Subhamoy Das, the Board and members […]
Welcome to the 22nd edition of Intraskope’s Spotlight Series featuring Brad Whitworth, a senior communication and marketing executive with 40 years of experience in Fortune 20 high-tech, financial services and association management. Brad has an impressive track record with top-tier media outlets (CNN, Wall Street Journal, BBC, BusinessWeek, NY Times, Nikkei, USA Today, SJ Mercury […]
To be seen as an effective business partner, the communications team must operate with a clear framework and be guided by principles that sets it apart. The communication engagement model is what makes the difference – a transparent and structured approach to partnering with stakeholders and achieving shared success. Often, due to various internal and […]
When I started my career many years ago, the best example of internal communications was the CEO calling everyone on the floor for an impromptu meeting or a status conversation on client billing. The notice board at the reception area allowed all staff to get updates while strolling past it. It also helped we had […]
Welcome to the 21st edition of Intraskope’s Spotlight Series featuring Paul Matthews, a speaker, mentor and coach. Paul has authored SWITCH: From Telling to Trusting, a top ten bestseller and helps people leaders inspire and unite the workforce. We discussed the value of trust in workplace communication and what it means for organizations to involve […]
We have always looked at employees as an audience to communication ‘to’. However, the world has moved further on and there is a need to consider them as partners more than ever, and therefore to communicate ‘with’. Employees are the foremost communicators for organizations, are more inclined to do more if we tap their potential, […]
Listening isn’t about the run-of-the-mill surveys and polls to understand what employees think and say. It goes beyond. To truly listen, means to go to the trenches and get the ‘real’ information that leaders often fail to get or avoid wanting to hear. Not just once, but continually. Considering the changes taking place around us […]
Presenting the 57th edition of Intraskope’s Spotlight on Internal Communication Series featuring Agata Mazepus, Communication Specialist – Brand, Marketing and Communications and Supervising Associate: BMC Leader for Talent in the Central, Eastern and Southeastern Europe & Central Asia (CESA) Region. Agata is a communications professional, based in Poland, with many years of experience in internal and external communication, event […]
Pleased to share that I am speaking with Krakow Business School alumni on the topic ‘The Next Frontier – Employees as Communication Partners’. https://www.linkedin.com/posts/mba-it-ksb-uek_drogi-studencie-droga-studentko-zapraszamy-activity-6904712303950802944-imDo Here is a gist of what I will cover: Over decades the role of employee communication has evolved from informing to engagement; from listening to influencing outcomes. Today, there is increased […]
Multinationals when influenced by geo-political perspectives, are often faced with hard choices while communicating actions for their global offices and workforces. Timing matters. Yet organizations need to balance actions with tact and empathy considering their choices impact staff, customers, partners and prospective hires. Especially, when organizations have global business operations, engage with customers or staff […]
How did communicators manage through the crisis? What worked and what could have been done better? what kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Sevashree Mohapatra who headed Communications for a leading global water, sanitation, […]
How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business? Below is my recent contribution to the Shared Services & Outsourcing Network. https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression Other articles in case you missed them are here: https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1 […]
Recently, a message on Linkedin on information sufficiency piqued my interest and made me probe how much we value the most used channel in employee communications – email. The question of communications sufficiency plagues communicators and leaders. Overcommunicating can lead to information overload and communicating less can result in lack of clarity and probably the […]
What are some of the trends shaping our work and workplaces? How can internal communicators, leaders and human resource professionals stay ahead of the curve while addressing significant changes to workforce mindsets and opportunities beyond the workplace? Sharing my most recent article for the Institute for Public Relations, a nonprofit founded in 1956 in the […]
How did internal communicators deal with the evolving crisis? What approaches were adopted and how did they communicate effectively? Read all this and more in this interview with Ruchika Sharma who is listed in India’s 50 Best Corporate Communications Leaders. Ruchika currently serves as the Global Internal Communications Lead- CMT (SDM) at Cognizant. The COVID-19 […]
End of last year, I had the opportunity to teach Strategic Internal Communications at ISM University of Management & Economics, Lithuania as an elective. Around the same time, I also transitioned to my new role in Krakow, Poland and provided me deeper perspectives on how communications is experienced and understood in these parts of the […]
Since I took on my new role as the Director of Communications for my company in Krakow, Poland in November 2021, I have been reaching out to local communicators and business leaders to gain a better understanding of the market and dynamics. Pleased to share that my application for membership has been accepted at the […]
Welcome to the 20th edition of Intraskope’s Spotlight Series featuring Jane McConnell. Jane is a doyen on internal digital platforms and engaging the gig workforce. Over decades she has run global surveys that provided insights on how to make the most of digital forums. I had the honor of chatting with her on an important […]
Presenting the 56th edition of Intraskope’s Spotlight on Internal Communication Series featuring Dr. Edna Ayme-Yahil, Head – Communications, Brand and Sustainability at SITA. Dr. Edna is the founder of DigiComms (www.communications.digital), a strategic marketing and communications agency. In her previous in-house role, she served as the SVP and Head of Marketing and Communications at Panalpina. She is a former […]
How often do we pay attention to executing a great plan? What is the value of a fantastic plan when it remains on paper? what must communicators consider while executing to a plan? Learn this and more in this interview with Diana Bonczar, co-founder of Inko Group. Diana is a thought leader who focuses on […]
How important is connecting the dots within organizations? in what ways can we get employees to gain organizational clarity? I had the opportunity to pose these questions to Zora Artis, a globally acclaimed communications, brand and marketing leader and the 2022 Chair IABC World Conference and Past Chair IABC APAC Region. Watch this interview to […]
Welcome to the 17th edition of Intraskope’s Spotlight Series featuring Priya Bates, an internal communication, employee engagement and change management strategist who works with Fortune 500 companies to enable, engage and empower employees to manage change and deliver results. How important is communicating diversity and inclusion at the workplace? What must communicators and leaders do […]
Every year, lots of organizations enter for best workplace awards and recognitions. While some make the cut, the rest fall short in many ways. Often, the blame is placed on the timing, how staff responded to surveys or the state of the culture within. What they don’t realize is that communication does play a significant […]
Pleased to share that along with esteemed thought leaders in academia like Dr. Poornima Wasdani and Dr. Mathew J. Manimala, I was able to contribute to a joint paper on corporate governance and its impact on organizational performance in the Indian Journal of Corporate Governance. More details about the paper are here: https://journals.sagepub.com/doi/pdf/10.1177/09746862211047396 Citation: Wasdani, […]
Welcome to the 16th of Intraskope’s Spotlight Series featuring Magdalena Petryniak, a strategic communication advisor, coach, public speaker and a #HeroMaker. Based in Poland she teaches communication, influence, and sales using the “Customer Hero” methodology created by Mike Bosworth. She is an Affiliate Partner of the Mike Bosworth Leadership in Europe, a consultant in his […]
Humbled that a chapter I wrote on Strategic Change Management is included in the just released book – Current Trends and Issues in Internal Communication: Theory and Practice (Palgrave MacMillan, 2021) which is co-edited by Dr. Linjuan Rita Men and Dr. Ana Tkalac Verčič, two leading scholars in public relations and communications. It is such an honor to […]
Welcome to the 15th edition of Intraskope’s Spotlight Series featuring Philippe Borremans, an Emergency Risk and Crisis Communication Consultant. He is also a public relations consultant and a certified trainer. Philippe serves as the President of IPRA and is a Board Member at EACD. About Intraskope’s Spotlight Series In this series I interview key thought […]
Pleased to share that my second book, Get Intentional is now out! https://www.intraskope.com/get-intentional This book presents an easy-to-use framework to help students, entrepreneurs, home makers and professionals plan, present and progress in their lives while gaining clarity, being committed and staying consistent. Learn from research-led insights and lessons from 30+ people like you and I […]
Welcome to the 14th edition of Intraskope’s Spotlight Series featuring Elvera N. Makki, Founder and CEO of VMCS Advisory Indonesia. VMCS is a Communications and Social Impact consulting firm based in Jakarta. It serves clients in many different areas, including Public Relations, Media Relations, Crisis Communications, Strategic Corporate Communications, as well as Digital Services like […]
Delighted to share that my blog has been recognized in the first ClanConnect – PR Moment India Digital 20 Awards yesterday, September 17. Congratulations to all the winners! This award is a recognition of your support and patronage as I continue to bring you insightful commentary, practical wisdom, thought leadership content, interviews and case studies […]
Welcome to the 13th edition of Intraskope’s Spotlight Series featuring Cyrus Mavalwala, Cyrus runs Advantis Communications, an award winning social media and video production agency based in Canada, focused on content strategy, creation and activation. He earned international accreditation as an IABC Accredited Business Communicator in 2009 and is one of about 60 people in […]
Crises impact the lives of millions around the world – from black swan events like the COVID-19 pandemic to threats like data thefts and further on to company specific issues such as leader mismanagement that threaten to uproot long-held beliefs about the organization’s culture and values. Based on which stakeholders get impacted, unfortunate events can […]
Delighted to be engaging post-graduate students from Kristu Jayanti College at Bengaluru, India on August 31 on crisis communications. With the spate of crises spanning the world, it is imperative for organizations to appreciate the nuances of crisis management and communications. In this workshop, I plan to provide context on the state of crises, the […]
Welcome to the 12th edition of Intraskope’s Spotlight Series featuring Paul Barton, ABC, the Principal Consultant of Phoenix Public Speaking. Paul is based in the US and has been a business communication strategist for 30 years including 20 years of experience directing internal communications teams at six Fortune 500 organizations. Paul is the author of […]
Pleased to share that I will be a speaker at the Kommunikations Kongress 2021 on September 2 and 3, a hybrid event (centered in Berlin and also online), organized by the Federal Association of Communicators (BdKom) and Quadriga Media. In my address, I will cover why partnering with staff on communications is an effective […]
Pleased to share the third and final segment of three-part series on Communications as a Center of Excellence for Shared Services. https://www.ssonetwork.com/global-business-services/columns/communications-as-a-coe-for-shared-services-success-charing-a-new-direction Interested in your feedback and comments.
How did communicators manage through the crisis? What worked and what could have been done better? What kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Nazia Nasim, Group Manager – Internal Communications at Royal Enfield who […]
Welcome to the 11th edition of Intraskope’s Spotlight Series featuring Russell-Olivia Brooklands (ROB), a consultant and trainer with over 25 years of experience with global clients (including Lloyds, GCHQ, Airbus, the European Central Bank, GSK and the UN) and a passion for internal communication. He specializes in tackling common challenges IC specialists face. What can […]
A Servant Leadership evangelist, a passionate professional and leader with close to 4 decades of experience, Dr. Madana Kumar plays two roles currently: one in the corporate world as the Vice President and Global Head of Leadership Development at UST and in consulting, spreading the message of Servant Leadership and helping organizations implement and benefit […]
Pleased to share the 2nd installment of the 3-part article on communications as a center of excellence, especially in global shared services or capability centers. In the first part, I discussed the rationale and approach and this segment I cover the strategy and pitfalls to overcome. https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/communications-as-a-coe-for-shared-services-success-building-the-strategy
Welcome to the 10th edition of Intraskope’s Spotlight Series featuring Erik S. Meyers, a communications leader, entrepreneur and author who currently lives and works in Germany, although is originally from the United States. Business Acumen is often considered a given in any role. Or it is? Why does it matter? How can you gain business […]
Recently, an internal communicator reached out for advice on a situation she was facing at her workplace. The case sounded intriguing because she joined a globally recognized brand and the opportunities were promising. I felt there may be other communicators who face similar issues in their respective organizations, and we could all gain from sharing […]
BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]
I am delighted to share that the first in the three-part series on Communications as a Center of Excellence is now published on the prestigious Shared Services & Outsourcing Network’s website. As a contributor to the forum, I am humbled by the opportunity to share my perspectives. Part one covers why organizations must consider communications as […]
Welcome to the 9th edition of Intraskope’s Spotlight Series featuring Geri Rhoades Ph.D., a communication leader, author and trainer. For over 30 years in the communications industry, Geri has held numerous positions on both the corporate and consulting sides of the business and has built several internal and external communications organizations―including one of the first […]
As a ‘reverse’ economic migrant, Mark Hannant has made a difference in creative services in India, taking a path lesser tread by most people – who prefer moving to stronger economic markets to benefit. He has not just thrived but also built his ‘brand’ engaging as a creative services entrepreneur. In this interview, he shares […]
You may be aware that I have been hosting, on my blog, a few interview series – on internal communications, personal branding and corporate social responsibility. The Internal Communications Spotlight Series is an offshoot of the long-running interviews with practitioners. In the Spotlight Series, I conduct shorter and focused interviews on topics related to internal […]
Welcome to the 8th edition of Intraskope’s Spotlight Series featuring Prof. Matt Tidwell, a leading authority on crisis communications and reputation. With deep experience in strategic communications, marketing, branding, internal communications, crisis communications, higher education, Prof. Matt serves as the Assistant Dean at the School of Journalism and Mass Communications at the University of Kansas, […]
Welcome to the 7th edition of Intraskope’s Spotlight Series featuring Ray Walsh, a former journalist and English language teacher, communications professional and author of “Localizing Employee Communications: A Handbook” (2020, XML Press/Content Wrangler). Ray, an American, is based in Prague, Czech Republic and focuses on content creation, audience awareness, localization, simplified English, training, and presentation […]
Is age a factor when it comes to starting out in your personal branding journey? Can passion subdue naysayers when it comes to having grey hair? Does self-confidence triumph lack of experience? Prachi Shevgaonkar, the Founder of Cool the Globe and media professional is a great example that age is no bar when it comes […]
Pleased to share that my blog post on influencing line managers through internal communications is published on the Institute for Public Relations website. In the blog, I share the issues, concerns, current trends and potential solutions which internal communications can offer. Interested in your thoughts.
Welcome to the 6th edition of Intraskope’s Spotlight Series featuring Rebecca Sangster-Kelly, a communications and stakeholder management coach, consultant based in the UK. She believes that meaningful engagement is key to the success of any team, project, and in building influence. Rebecca is convinced that learning is innate and that communications as a professional exercise […]
Conducting an internal communications audit needs an organization to have the maturity, flexibility, and the time to pause and reflect and course correct, if needed. Not every organization will have the will or the interest to do so. However, those that do, have been known to benefit immensely. I recently had the opportunity to run […]
Presenting the 55th edition of Intraskope’s Spotlight on Internal Communication Series featuring Sushmita Bandopadhyay, Communications Leader at BD India and South Asia. With over 20 years of experience as a trusted advisor to leaders and adding value to brands in aviation, consumer goods, luxury, and lifestyle sectors, Sushmita currently has the mandate for advancing the world of health at […]
Welcome to the 5th edition of Intraskope’s Spotlight Series featuring Gloria Walker, an experienced communications consultant in both internal and external communications. Having worked both in-house and in agencies, Gloria is equipped with a wide perspective of role of communications. She is experienced in research and planning work, as well as implementation and currently serves […]
I have in my personal and professional capacities been associated with corporate social responsibility for close to two decades. In 2003, I founded a road safety charity, Friends for Life to raise awareness about the issues with poor road safety habits and ways to prevent injuries and deaths on the roads. Along the way, I […]
A few weeks ago I shared a case in which Morris got into a tangle with his internal communications project. Like him, there are many initiatives which run aground and many which soar high. Consider these two. Tanmay has worked tirelessly on the launch of an employee communication platform and is looking forward to going […]
Welcome to the 4th edition of Intraskope’s Spotlight Series featuring Dianne Chase, an award-winning media, journalism and public relations professional with deep expertise in various communication disciplines such as crisis communication and storytelling. What is strategic storytelling and how can we measure it? What does it take to inspire employees and help communicators embed this […]
Sharing the next episode of my conversation with Mike Klein on Smarp’s Comms Minute. In this edition, I address the importance of making the internal communications function inclusive, accessible and standardized. Here is the transcript of my response: Invest in standardizing capabilities and skills across the globe. While there are attempts by bodies such as […]
Recently I spoke with Mike Klein on lessons India can teach the world on internal communications. We covered aspects of pride, ingenuity, inclusion and values in communications. Listen to the podcast here: https://share.transistor.fm/s/0d42afc0?utm_campaign=5d831bf158cd6f0001eddf79&utm_content=6087b3e20f6f810001a24730&utm_medium=smarpshare&utm_source=generic Transcript What can India teach the rest of the world about IC? I feel teaching is a two-way street: there are lots […]
Does have a strong presence and carrying yourself well matter for personal branding? Can how you appear and how you communicate impact your self-worth? Yes, believes Cherian Kuruvila, a management consultant and coach. In this interview, Cherian shares how he gained the trust of his peers, colleagues and clients by staying grounded, being consistent and […]
Often internal communicators are requested or solicited to ‘own’ programs which may not be within their remit or purview. Saying Yes can result in unnecessary workload and distraction from key priorities. Say No can result in angst and friction among stakeholders. Swaying too much on either side of the spectrum has its benefits and downsides. […]
Is personal branding a deliberate choice or serendipity? Do you plan it or go with the flow? I has the honor of speaking with an accomplished personality in Dr. Kalpana Gopalan, an IAS officer of over 33 years, a PhD from IIM Bengaluru and an active advocate of volunteering. Currently serving as Additional Chief Secretary, […]
Delighted to share that, by the Grace of God, I completed my PhD in organizational communications (HR&OB) earlier this year. As an author, adjunct faculty, speaker, trainer and communications coach, I had enrolled in this program in 2015 with Alliance University, India because I wanted to blend my passion for research with my experience of […]
Presenting the 54th edition of Intraskope’s Spotlight on Internal Communication Series featuring Rajita Kumar of Alfa Laval. Rajita has over 15 years of experience In Corporate and Marketing Communications. She currently serves as the Head of Brand Communications & PR, Market Communications & Digital Marketing Specialist for South Asia, Middle East and Africa. She has deep experience with brand […]
Presenting the 53rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Rajiv Arora of OYO Hotels & Homes. An integrated communications professional and an ex-journalist, Rajiv has established, streamlined internal communications & driven corporate reputation effort for organizations such as GE, Aricent an KPMG. The winner of the 2020 Exchange4Media 40 Under 40 award, he has a breadth […]
Today, I was reminded by a corporate communicator, who I engaged and received support in 2003-04, while driving a global road safety campaign. He pointed me to a video on road safety which was supported by a life insurance firm. The video anchored by a popular singer in the vernacular language had people dancing and […]
Welcome to the 3rd episode of Intraskope’s Spotlight Series featuring Sia Papageorgiou. How do leaders be more effective with communications? What recommendations can communicators give leaders on getting stronger with communications? Sia Papageorgiou is a communications consultant and trainer who helps professionals become trusted, sought after and strategic advisors. In this interview she talks of […]
How to overcome the ‘effort vs impact’ internal communications debate and pivot to a ‘business enabler and partner’ conversation. Recently, an internal communicator posted this interesting question in a group and invited views: how does one measure the effort-impact of internal communications? My question back to her was – how did the question arise? Is […]
What stops people from investing in their personal brands? Why do people do it less even when they know they need to focus more often? How can you overcome these bottlenecks while pursuing your personal branding goals? Over the last few months, I have been talking to numerous people ‘like you and I’ about what […]
Welcome to the 2nd episode of Intraskope’s Spotlight Series featuring Peter Yorke. How do communicators develop and demonstrate executive presence? Do communications and personality types play a role? What are the key aspects to getting a seat at the table and driving results? Learn more in this interview I did with Peter Yorke. He discusses […]
Had the opportunity to do my first ever PodText interview with Mike Klein, a leading communicator, blogger and author who resides in Iceland. We discusses current trends, the underlying issues and opportunities for internal communicators to embrace and lead. Read the complete transcript here: https://www.linkedin.com/pulse/global-internal-communication-local-angle-get-track-mike-klein-/?trackingId=Ue5CjchCQV6jSrLwugAR6w%3D%3D
Presenting the 52nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Vanessa Unwin of Hitachi Rail. Vanessa is a creative communications professional who leads internal communications globally at Hitachi Rail and is based in the United Kingdom. She is passionate about employee engagement and happiness at work, helping high-value, high-profile companies make changes for the better. Vanessa is […]
The Curious Case of the Derailed Internal Communications Project Morris and Iris are colleagues at Table Talk Inc’s Corporate Communications team. They have worked for a few years and partnered on key initiatives. One Monday afternoon Iris enters the cafeteria and notices Morris slumped in his chair with his coffee untouched. He looks dejected and […]
Vidyadhar Prabhudesai is an entrepreneur and the co-founder of LeadCap Ventures, the regional partner of the World Economic Forum and supports their research, policy interventions, programs and other engagements to strengthen relations and economic cooperation within the region. He is also an inclusive development policy fellow of United Nations, technology, media and governance fellow of […]
Presenting the 51st edition of Intraskope’s Spotlight on Internal Communication Series featuring Purnima Sahni Mohanty of Microsoft India. Purnima is a senior communications leader with over 27 years of experience in the Industry. She has experience in spearheading and executing world-class communications, corporate social responsibility and social impact programs for Fortune 100 companies. Apart from Microsoft, she has worked with DuPont, GE, Samsung, […]
Communicating corporate social responsibility is a hands-on responsibility. Not something which can be done from your desk. Investing in communications is important because there are implications for the brand and reputation – for example, people are keen to join organizations that are purpose-led. In the 8th edition of the CSR Communications Series, Abhishek Ranjan of […]
2020 has been a year like no other – challenging yet transformational for the world of internal communications. In all the interviews I have done on internal communications this year, the impact of the pandemic is voiced repeatedly by practitioners and seasoned experts alike. From the agility displayed by internal communicators during the crisis to how culture is now […]
Atamjeet Singh Bawa works as a technologist in the Middle East currently and is a polymath with over 13 years of experience as a solution architect, problem solver and a design thinker. He is known as the ‘Guy with an Airline on his Glasses’. H enjoys making highly detailed 3D replicas (Paper Models) of Machines. […]
Presenting the 50th edition of Intraskope’s Spotlight on Internal Communication Series featuring Anindita Mookerjee Sinha of L&T Metro Rail Hyderabad Limited (MRHL). Anindita, has over three decades of professional experience with Public Sector Undertaking (Airports Authority of India) and Global Conglomerates (GVK Group, GMR Group; currently with L&T Group) and excels in integrated communication, reputation management and strategy formulation. […]
Introducing the Spotlight Series on Intraskope where I interview key thought leaders on topics interrelated with internal communications such as culture, crisis, change, executive presence and leadership. The goal is to help unravel why they matter, what can leaders and communicators learn from experts and how we can put insights to practice. Watch these short […]
Internal communication teams often don’t get all the resources they need to run and sustain initiatives. Especially, in a year like 2020, managing through the crisis and emerging from COVID19 meant that organizations and communication teams were distracted from core responsibilities. In such situations, when the ‘lights need to stay on’ and yet employees expectations […]
Raja Karthikeya currently serves as a Program Manager in the United Nations Secretariat in New York where he works on Middle-East peace issues and is part of UN reform efforts. He has served in UN political missions in Afghanistan and Iraq where his work has included mediation in inter-ethnic and inter-tribal land and water disputes, […]
Presenting the 49th edition of Intraskope’s Spotlight on Internal Communication Series featuring Ranabir Majumdar of Uber. Ranabir served as a journalist showcasing political and sporting milestones and moments before switching to the corporate world to highlight impactful business outcomes. At Uber, he leads internal communications for APAC, plans and runs multi-day events for executives and CEO-level forums while building […]
Jeppe Vilstrup Hansgaard is the CEO of the consultancy Innovisor and has working experience in 20 different countries on three continents. I had the opportunity to meet him while I visited Copenhagen to speak at the IABC MENA Conference in 2018. He did a short central business district walking tour which I thoroughly enjoyed! A […]
In his book, To Sell is Human, Daniel Pink explains that we are all in ‘sales’ no matter what we do as a profession or as individuals. From trying to pitch an idea to garnering support for a family decision, there are elements of ‘influencing’, ‘convincing’ and ‘persuasion’ in these interactions. However, he calls out […]
For over 20+ years I have been contributing to the evolving domain of internal communications (primarily) and allied areas – personal branding and corporate social responsibility. My mission is to enable individuals and organizations discover and develop their ‘sweet-spot’ through effective communications. The Intraskope Model aligns to this mission by stating how we can make […]
Virtual meetings are now an important part of internal communications – from Town Halls to informal catch-ups. Be it in a small group or a larger gathering, the need to balance the agenda with clarity, momentum and moderation become crucial when time and attention are at a premium. Unlike a face-to-face interaction, the virtual setting […]
Presenting the 48th edition of Intraskope’s Spotlight on Internal Communication Series featuring Remi Nandy of a leading automotive and farm equipment manufacturer has over 10 years of experience in corporate communications, media, events, content management and publishing. Hands-on with internal and external communications she has worked on numerous campaigns and initiatives that requires planning, prioritizing and directing company resources […]
Creating a robust social media strategy is important for Global Capability Centers to establish their presence and communicate a coherent narrative. This is now all the more relevant with COVID19 and the shift to digital communications. I recently wrote on the key principles and approaches that organizations with Global Capability Centers/Shared Services/Global in-house or Global […]
I had the honor to be part of an engaging conversation with communications leaders across various industries. Hosted by Nikhil Dey of Weber Shandwick. the chat discussed the role of internal communications COVID19 and what the future holds. Read more here about the dialogue: https://www.adgully.com/the-internal-communications-pulse-check-98187.html
Karthik Nagendra is an award-winning marketing thought leader and the founder and CEO of ThoughtStarters. A certified life coach, Karthik is the author of “The Thought Leader Way” and a serial entrepreneur with close to two decades of experience across strategy, marketing, operations and HR. Karthik has been featured as a Top 10 Content Marketing […]
Suresh Ramdas is the Global Training Lead and India LGBTQ ERG Chair for HP in India as well as a recognized leader in diversity & inclusion in the community. A certified diversity professional from DTUI, US & Interweave, India, he also has done a LGBTQ Executive Leadership Program from Stanford GSB, US. He is the […]
Intraskope’s Guest Student Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. The theme for this series is: Making our World a Better Place Through Effective Communications. In the 3rd edition, Shefali Khanna discusses the importance and value of human communication. Despite technologies which bring us […]
Communicating corporate social responsibility is a hands-on responsibility. Not something which can be done from your desk. Investing in communications is important because there are implications for the brand and reputation – for example, people are keen to join organizations that are purpose-led. In the 7th edition of the CSR Communications Series, Nayna Banerjee, Head […]
This article first appeared on the Insitute for PR blog https://instituteforpr.org/communications-is-a-team-sport-involving-employees-as-partners-and-brand-advocates/ Globally, organizations struggle with bridging the reputation divide and trust deficit among employers and employees while striving to improve engagement. According to a brand credibility gap study, just 19% of employees feel aligned with their employer’s brand.1 Worldwide, the state of employee experience is eroding […]
This article first appeared on Reputation Today. View the link here: How not to damage your corporate communication team’s reputation and in the process, your organisation’s brand While a lot is spoken of how communications teams add value to the business, very little is said about how organisations consciously or unconsciously discredit the team’s reputation […]
From a dental school drop-out, to a National Sales Manager of a multi-billion-dollar medical device company, Chip Helm has over the last thirty years perfected the art of developing and maintaining long-term relationships to help drive sales success. He mentors and shares leadership wisdom with professionals at all levels of their sales career track. Chip […]
Presenting the 47th edition of Intraskope’s Spotlight on Internal Communication Series featuring Pallavi Deshmukh of Bridgestone India. Pallavi heads Corporate Communications at the leading tire manufacturer and is a marketing and communications specialist, with over 17 years of experience in brand management, strategy and communication development. She explains how to tailor communication to suit audience needs and the ability of […]
Presenting the 46th edition of Intraskope’s Spotlight on Internal Communication Series featuring Samir Dhond of Ittiam Systems Pvt. Ltd. Samir is the Chief People Officer and Senior Vice President, Human Resources and Corporate Communications. Experienced in industries such as pharmaceutical, software development, semiconductor and IP development he is certified to conduct mentoring programs and conducted intense development interventions for […]
How did internal communications work during COVID-19? What perceptions did practitioners have about the value and impact of internal communications? What were the key channels used? Which were the most effective? What were the biggest challenges and opportunities for communicators? What specific lessons did they learn from the pandemic and the communications related to it? […]
Dipu is an award-winning CXO-level executive and currently served as the Head of operations, communities & CX for Asia’s leading general insurance company, Bajaj Allianz. He leads a team of ~1600 people in 170 locations, leveraging fintech / insurtech start-ups globally. Prior to insurance, he worked at GE Capital (financial services + cards) for 20 […]
This article first appeared in Business World (May 18, 2020) What is changing in our world with COVID-19? How can we stay relevant? In what ways can we contribute as individuals and personal brands? These and other questions maybe on your mind as you experience what the world faces currently. While there is hope that […]
What does the new normal mean for Corporate Social Responsibility and sustainability champions? What trends and conditions must practitioners be aware of? How can we be future-ready? COVID-19 has upended all that we imagined about giving, volunteering, stakeholder engagement and more. Take for example these trends from recent research findings: 71% will never trust brands […]
Presenting the 45th edition of Intraskope’s Spotlight on Internal Communication Series featuring Sukanya Chakraborty of VFS Global. Sukanya is the Global Head of Corporate Communications & CSR at VFS Global. With over 21 years of experience in global IT services, Outsourcing, Property consulting, interactive media and community start-up companies, Sukanya has driven communication and marketing agendas for B2B and […]
Communicating corporate social responsibility is important to demonstrate positive intent and align stakeholders. Taking stakeholders into confidence and building trust through CSR communications is vital for sustainability programming and success. In the 6th edition of the CSR Communications Series, – Peter Brun, Chief Communications Officer at VFS Global articulates the crucial role of CSR communication […]
As the pioneer of brand valuation in the country, Ramesh Thomas knows a fair bit about harnessing business potential and capital. A TEDx speaker, columnist and founder of Equitor Value Advisory, Ramesh is sought after for his thoughts on branding and strategy. Our families know each other for decades and I have followed his journey […]
Presenting the 44th edition of Intraskope’s Spotlight on Internal Communication Series featuring Ritwik Borthakur of Mastercard. Ritwik is a seasoned, strategic communications professional with over 12 years of experience in large and diversified, industrial and technology MNCs. He is a firm believer of creating organizational and brand narratives. In his role, Ritwik manages campaigns, events, employer brand and internal […]
Looking to create and curate your personal brand? Interested to know yourself better and extend your impact on the world? Then look up the Personal Branding 101 – Unlock Your Potential and Get Ahead course that I created on Udemy! The personal branding online course is for anyone from any walk of life – students, […]
In the 21st edition of Intraskope‘s Personal Branding Series, Dr, Deva addresses the nuances of personal branding and the role of trust in establishing domain expertise. Prof. Deva is an Associate Professor of Marketing- Miller College of Business at Ball State University and the Director of the Center for Professional Selling. He also teaches at […]
Often feedback sharing is a complex and confusing experience for the receiver because not much is known about where the inputs were received from and why they matter. Also, feedback is captured poorly and therefore helping receivers appreciate the context is difficult and can end up demoralizing rather than uplift the spirits. In the blog […]
Intraskope’s Guest Student Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. The theme for this series is: Making our World a Better Place Through Effective Communications. In the 2nd edition, Mamta Jangid articulates how our individuality can shape our emotions. Therefore, paying more attention to […]
Communicating corporate social responsibility is crucial for engaging stakeholders. As long as conduct it in the right spirit, such communications goes a long way in building pride among staff and strengthens trust among external stakeholders. In the 5th edition of the CSR Communications Series, – Dr. Mahul Brahma, Vertical Head (CSR, Comms, Branding, Publishing, Conferences) […]
Building a personal brand means being honest and true to yourself while giving back selflessly. In this interview Amith talks of his personal journey and lessons learnt along the way. Amith Prabhu is a pioneering Public Relations and Reputation Management professional with over 15 years of experience, having worked, in India and in the USA […]
Pleased to share that I will be a resource person for a webinar on how CSR is transforming due to COVID-19. Organized by IIHMR University, this webinar on August 27, 2020 from 06:00 PM – 07:00 PM will help participants better organize their efforts and do good to themselves and the society at large in […]
Environmental, Social and Corporate Governance domain is growing in strength in the world. Behavior change communications is essential for gaining commitment and making progress. the 4th edition of the CSR Communications Series, Sangeeta Robinson – Sustainability and Inclusion Lead, PVR Ltd and independent consultant, discusses the power and potential of this evolving domain. Sangeeta is […]
Delighted to share my online personal branding course is now available for enrollment. It covers my 3C Model of Personal Branding, specifics on how anyone can do about building their personal brand along with videos, templates and resources to draw inspiration from. Take the course now! https://intraskope.thinkific.com/ Please share your feedback. You can look forward […]
Intraskope’s Student Guest Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. Intraskope is India’s first and only blog on internal communications started in 2006. The theme for this series is: Making our World a Better Place Through Effective Communications. In the first edition, Astha Arora […]
Presenting the 43rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Vinitha Oommen of Northern Trust. Vinitha is an advocate of brand building and storytelling and has over 19 years of experience with internal communication, social media marketing, analysts relations, global public relations, events, employee engagement and corporate social responsibility. Watch the complete video interview on YouTube or read the […]
Sukanti Ghosh is among the foremost authorities on crisis communications and advocacy apart from being a great mentor to many, including me.He hassignificant experience advising C-suite executives through organizational change, in support of international market access, consolidation, crises, reputation management, commercialization of business offerings, and policy change communication initiatives. A Past Member of the National […]
Presenting the 42nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Ellen Hall of Refinitiv. Watch the complete video interview on YouTube or read the transcript below. Ellen Hall is a senior communications practitioner, with 15+ years of communications experience. She began her journey studying public relations hoping to work in celebrity PR but has happily ended up in the […]
Dr. Amit Nagpal is the one of the pioneers of blogging in the country. As the President @Bloggers Alliance, a keynote speaker, storyteller and author of Amazon bestseller he hasreceived Dr S Radhakrishnan Memorial National Media Network Award 2017 for contributions to online media and was the ASMA Blogger of the year award in 2017. […]
Abha Maryada Banerjee is fondly known as the “Asian Oprah” and the 1st International Woman Motivator. A qualified lawyer, she has created a niche for herself in a space not known for many women to make a mark – public speaking and motivation. Known to speak her mind (and not often liked for it!), Abha […]
Presenting the next edition of Intraskope’s Spotlight on Internal Communication Series featuring Anurita Saxena of AXA Business Services. Watch the complete video interview on YouTube or read the transcript below. Anurita has over a decade of experience managing internal and external communications. She has worked in the manufacturing, technology, telecom & insurance sectors, and has seen communications evolving from an […]
Extending the deadline for submission due to requests from communicators to August 20, 2020. COVID-19 has disrupted the way the world operates like never before. Effective internal communications is known to help keep employees informed, engaged and committed during crises. As the ‘black swan’ event of COVID-19 continues to evolve, gaining a clearer understanding of […]
Presenting the 41st edition of Intraskope’s Spotlight on Internal Communication Series featuring Harshita Nair of Subex. Watch the complete video interview on YouTube or read the transcript below. With over 17 years of experience in the B2B and B2C space, Harshita has managed multiple projects involving internal and external communications (especially, crisis and change communication), leadership and stakeholder management, campaign development […]
This blog first appeared on the Chartered Institute of Public Relations (CIPR) Inside website: https://cipr.co.uk/CIPR/Network/Groups_/Inside_content/Blogs_/COVID-19_How_internal%20_communications_and_virtual_leadership_enhance_employee_experience.aspx As the world copes with the pandemic and green shoots of recovery emerge, there are key trends, issues and opportunities related to employees’ experiences that organizations face into. The impact of COVID-19 on employees’ experiences, the summation of all and everyday interactions […]
Harnessing the collective might of organizations to focus on common goals and improve community impact isn’t an easy task. Especially, when the CSR charters are varied and resources are limited. However, through transparent engagement, strong partnerships and consistent practices, the sky is the limit. In the 3rd edition of the CSR Communications Series, Shaina Ganapathy […]
Dr. Latha Vijaybaskar calls herself a “retired teenager who is optimistic and audacious enough to believe deep conversations and engaging collaboration will inspire action with remarkable celerity”. What strikes me about that statement is her candor, commitment and sense of humor. A holder of a PhD, three masters degrees, one in Psychology, one in management […]
Presenting the 40th edition of Intraskope’s Spotlight on Internal Communication Series featuring Neha Kumar. Watch the complete video interview on YouTube or read the transcript below. In her last assignment, Neha served as the Regional Internal Communications and Employee Engagement Lead at a global insurer based in Hong Kong. With over 15 years of experience in communications, as a journalist and a PR […]
Sunil Robert and I worked as colleagues and I have observed his strong relationship-building skills and networking abilities at close quarters. If there is anyone who knows the power of authentic engagement and purpose-led living, it is Sunil. A communications professional who comes from a very humble background, crafted a path for himself, overcame challenges […]
Presenting the 39th edition of Intraskope’s Spotlight on Internal Communication Series featuring Arnab Roy Choudhury. Watch the complete video interview on YouTube or read the transcript below. Arnab serves as the Global Communications Lead, Information & Cyber Security for Standard Chartered Bank and is the Singapore Co-Lead for Asia Pacific Association of Communications Directors, a forum for communication leaders. With two decades of […]
I had the opportunity recently to talk to an enthusiastic bunch of PR professionals to share my thoughts on personal branding and how anyone can go about being their best selves. Below are some questions which were asked, and I felt these are probably on many of your minds as well. Hence sharing them here […]
Presenting the 38th edition of Intraskope’s Spotlight on Internal Communication Series featuringBhavna Satyanarayan. Watch the complete video interview on YouTube or read the transcript below. Bhavna is the Head of Communications at the Care Chemicals division of BASF Asia-Pacific based in Hong Kong. An experienced, outcome-driven, communications professional, she has worked on the agency and corporate sides in India and overseas. With a […]
Scott Shirai, 77, is a results-oriented expert with proven success and awards in fundraising, strategic planning, marketing, corporate grants & sponsorships, public relations, branding, board development, communications, team-building, research, and training. He is the recipient of the Innovator’s Award for fundraising and research three years in a row in ceremonies at the White House. Recipient […]
Dr. Sandeep is a well-known HR and leadership consultant with a strong track record and with impeccable credentials. A Doctorate from IIM Ahmedabad (his paper was accepted in one of the world’s top journals) and an author of The Making of a CEO, Sandeep is unassuming and believes in letting his work do the talking. […]
Research on public relations measurement has caught the attention of practitioners and academicians for decades. The focus has shifted from evaluating output to measuring outcomes; from setting goals to engaging stakeholders better. Numerous platforms and collaborative efforts have resulted in broad principles and guardrails for public relation professionals to demonstrate value and business impact. The […]
Every employee is a steward of the organization’s corporate social responsibility agenda and impact. How organizations involve them to contribute widely to society will influence reputation, the business and the impact it makes. In the 2nd edition of the CSR Communications Series, Roshni Venkatesh, an experienced CSR practitioner, shares her experiences with communications, what it […]
Looking to gain insights on how your internal communications is received, perceived and acted upon? Running an audit isn’t the same as doing a poll. It is much more comprehensive, and the output is expected to help make interventions and decisions related to business goals. While communication channel audits can give you some inputs on […]
Presenting the 37th edition of Intraskope’s Spotlight on Internal Communication Series featuringAnuroopa Pereira. Watch the complete video interview on You Tube or read the transcript below. Anuroopa heads Corporate Communications at Applied Materials India and has over 15+ years of local and international experience in managing public relations campaigns and analyst relations programs for Fortune 500 companies in India and Asia Pacific and Japan. That apart, […]
Abhijit is a recognized learning and human resources thought leader, A Linkedin ‘must know’ author and consultant. Forbes called him “one of India’s most interesting globalists“(Forbes) and he was voted No. 1 HR Influencer on Social Media by SHRM in 2018.He believes in creating human connections and experimenting with different facets of the mind. Abhijit […]
Presenting the 36th edition of Intraskope’s Spotlight on Internal Communication Series featuring Paul Downey of Microsoft UK. Paul has over 15 years’ experience in both private and public sectors, across global markets, specializing in internal and change communications, employee and brand engagement, organizational design and content and event curation. He believes in taking a strategic, pragmatic approach […]
Mangal has had a varied professional journey and her ability to reinvent is what struck me as inspirational. From sales and marketing to starting out as an entrepreneur, as a communication professional and as a writer, she has charted a path very few women leaders have. Her father was her inspiration and she leads with […]
Presenting the 35th edition of Intraskope’s Spotlight on Internal Communication Series featuring Elizabeth Chen. Watch the complete video interview on You Tube or read the transcript below. Elizabeth manages internal communications for a worldwide leader in information technology and networking and has over 13 years of experience with branding and external communications as well. Her background with […]
Itzik Amiel is a global authority on networking, a sought-after speaker and author of The Switch. I had the opportunity to listen to his energizing keynote address at the 2018 IABC EuroComm conference at Copehagen, Denmark where I also spoke on internal communications. Itzik brings a personal touch to his engagements and is a great […]
Pleased to share than I will be sharing my thoughts on personal branding on June 4, 2020 at 4pm. Over the last few years I have been researching personal branding from various perspectives. More recently, I have interviewed thought leaders, entrepreneurs, professionals and academicians to understand their approaches to building and sustaining personal brands. You […]
Presenting the 34th edition of Intraskope’s Spotlight on Internal Communication Series featuring Kriti Pradhan. Watch the complete video interview on You Tube or read the transcript below. Kriti heads Communications – internal, external and digital HR at the Bennett, Coleman & Co. Ltd. (The Times Group) and has 20+ years of experiencein branding, events, internal and external […]
Mubeena Azeez is a talent acquisition professional and has established herself as a career management advisor. With her background in recruitment, she has also branched into social media engagement, employer branding and a whole lot more. A model and a trained dancer, she believes in inspiring people to spread positivity through her actions – personally […]
Delighted to share the 33rd edition of Intraskope’s Spotlight on Internal Communication Series featuring Shakambhari Thakur. Watch the complete video interview on You Tube or read the transcript below. Shakambhari currently works as the Deputy General Manager: Corporate Communications – Samsung Research Institute at Bengaluru, India and has over 17 years of experience in corporate communications, CSR, […]
Alexander Michael Gittens is a business strategist, author and speaker and lives in downtown Toronto, Canada. Recently, we spoke on a video call and I found Alexander’s ability to engage authentically and his passion for excellence, very uplifting. He has been an achiever in more ways than one and yet believes in gratitude, staying grounded […]