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New Course Series Launches to Help Migrant Professionals Navigate and Succeed in the Australian Workplace

Change and communication leader Dr. Aniisu K. Verghese, who faced racism, ageism, and discrimination across his own global career, launches Empowering Employability to support migrant professionals navigating the Australian workplace, and to confront an underemployment crisis costing Australia AUD9 billion a year. SYDNEY, AUSTRALIA. Change and communication leader, author, speaker, and trainer Dr. Aniisu K. […]
Employee Communication Employee Value Proposition Measurement Non-desk work communication measurement

Your open rates are lying to you. So why do we still celebrate them?

If 71% of your workforce opens an email about a major policy change, but only 3 in 10 can explain the policy to a colleague, did your communication work? I’m asking because I think we’ve built measurement systems that make us feel successful when we should feel lost. I was in a conversation with two […]
Manager communication Manager Communications Manager Engagement Training

Do you know what your managers need?

How many times have we sat down with a manager and asked what would help them communicate better? The Axios HQ Internal Communications report notes that ineffective communication costs an individual employee over 35 working days a year in lost productivity. The Gallagher Employee Communications Report 2025/26 is direct about it. 87% of IC professionals […]
Employee Belonging Employee Brand Employee Branding Employer Brand Masterclass Employer Branding in Australia Employer branding in EU

Is Employer Branding About Brand Promise and Good Governance?

I recently spoke to a global not-for-profit’s HR and communication team on employer branding as they gathered for their annual planning workshop to discuss trends, issues, risks and opportunities. Below is a summary of the key themes that emerged from my conversation. What happens when someone asks you “how is your culture?” and you’re not […]
Change Management Change Readiness GCC GCC Communication GCC Leaders Leader communication Leadership comms

Leading Change and Building High-Impact GCC/GBS Teams | Paula Ordoñez Angel | GCC Voices

In this next episode of #GCC Voices, I sat down again with Paula Ordonez Angel, former Americas #GBS Site Director and Country General Manager at Zimmer Biomet, to talk about what actually builds trust when you’re scaling shared services across multiple countries. Paula shared a story from her own career where every box was checked […]
CEO Communications Communication Training Corporate Communications Influence Influencing

Stop Saying Corporate Communications Should Report to the CEO. Start Proving Why.

Why the profession needs to move beyond opinion and build the case with evidence. One of the longest-running debates in Corporate Communications is whether the function should report directly to the Chief Executive Officer. Recently, a communication leader in the US reignited this discussion in his thoughtful LinkedIn article, “When Corporate Communications Doesn’t Report to […]
Internal Communication

Trust Builds Capability: Paula Ordoñez Angel on Growing a GCC Beyond the Original Blueprint

Heads of Global Capability Centers are often recognised for operational excellence, scale and efficiency. Yet behind every successful centre is a leadership philosophy that determines whether it remains a delivery organisation or evolves into a trusted strategic partner. In this edition of GCC Voices, I spoke with Paula Ordoñez Angel, former Americas GBS Site Director […]
Certificate Course Course GCC GCC Communication GCC Leaders Online course

Sydney-Based GCC Change and Communication Expert Launches World-First Online Course for Global Capability Center Leaders

Building a Distinct Global Capability Center: The ACE Framework gives GCC and GBS leaders practical tools to strengthen change management, communication and employer branding as centers take on strategic mandates July 12, 2026 SYDNEY, AUSTRALIA — Global Capability Centers (GCCs) and Global Business Services (GBS) organisations are being asked to do more than deliver at […]
#ICList Future of Internal Communications Hiring for Internal Communications Inclusive Internal Communications Internal branding Internal Comms Internal Comms Careers Internal Comms Challenges internal comms conference

What Internal Communications Hiring Shows About the Profession’s Future

I did an analysis of about 50 job postings across India, Poland and Australia on Indeed, Seek, Naukri, LinkedIn, Glassdoor, and Monster from January through June 2026, supplemented by industry reports from Cornerstone, PwC, Happeo, Cercl, and Poppulo to identify critical market shifts. Read on to learn more on what the market is telling us […]