Culture Employee Surveys Human Leadership Internal Communications Survey Leader communication

Communicating Employee Surveys in a Multicultural Environment

If you work with a globally distributed workforce, communicating employee surveys requires careful orchestration. Ensuring a meaningful and successful survey within a multicultural environment demands strategic thinking. Here are the key aspects to consider leading up to the survey launch. Leaders’ Commitment Matters Leadership plays a pivotal role in the success of any initiative, and […]

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Connecting Across Cultures | Navigating the Six Archetypes in a New Country

Embarking on a journey in a new country is a challenging endeavor, particularly when faced with the daunting task of discerning whose guidance to trust and which advice to heed. It’s easy to fall into the belief that every encounter holds the promise of well-intentioned support. However, a note of caution is essential. Allow me […]

Australia Change Management Culture Future of Internal Communications Inclusive Internal Communications

The New Work Ecosystem in 2024 | Can Internal Communicators Step Up?

Here’s wishing my readers a blessed New Year! This is Edition #101 of my newsletter. Thank you for your support and encouragement. As the world of work continues its transformative journey in 2024 – embracing hybrid and gig working, navigating the complexities of multigenerational teams, and contending with the pervasive influence of AI – internal […]

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Celebrating Failures in Internal Communications: Fostering Growth Through Openness

In the dynamic landscape of everyday work, we often find ourselves fixated on success stories and triumphs. Awards are bestowed upon those who have achieved commendable feats, and rightly so. However, what if I told you that there’s an equally valuable aspect to embrace – the art of celebrating failures in internal communications? Yes, you […]

Culture Future of Internal Communications Human Leadership Inclusive Internal Communications Leader communication Leadership comms

Fixing ‘Un’Culture – How Organizations Can Own ‘The Ways Things Get Done Around Here’

Culture is defined as ‘the way things happen around here’ and while there is positive intent to ensure people focus on what’s right, when poor behavior is ignored or worse, recognized, culture becomes what I can ‘un’culture. An environment where managers and leaders let things slide, ignore warning signs that the culture is eroding and […]

Culture Inclusive Internal Communications Risk Communication

Building a Culture of Risk Management: 7 Strategies for Effective Communication

The need for effective risk mitigation and control has never been more pressing, with data breaches and cyber-attacks becoming increasingly common. However, while organizations are prioritizing risk management, employees are feeling overwhelmed and stressed by the number of asks and expectations at work. This can lead to a breakdown in trust between staff and management, making it even […]

Business Communication Communication Content Communication Design Communication Preparedness Culture Diversity GBS GBS Communication

What’s the State of Diversity in the Global Business Services (GBS) and Technology Sector in Kraków?

As a contributor and a witness to the recent ASPIRE Kraków Calling event, which took place live from the Unity Centre at the heart of the city, I realized how much the sector has matured and how far it could go as the foremost Central and Eastern European hub for Global Business Services and technology operations for multinational firms […]

Culture Employee Advocacy Employer Branding Internal branding Reputation

Employer Branding 101: Debunking 4 Key Myths

Organizations and those leading employer branding often play narratives in their minds and with other stakeholders, preventing commitment and progress. Continuing with the series of blogs on employer branding, I am sharing a few myths that warrant debunking.  Myth: Let’s hire an agency to do our employer branding  Fact: No agency or consultant can help if […]