Intraskope – #InternalCommunication #Insights
Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
Two professionals sat across from each other at a quiet café. Sarah works in internal communication at a mid-sized company. Marcus consults on organisational change. What started as networking quickly became something more honest. “I think I’m doing my job,” Sarah said, stirring her coffee slowly. “But I also think I’m missing the point of […]
Have you ever felt trapped by corporate brand rules while trying to build presence and attract local talent? Many Global Capability Centers struggle with strict headquarters control over branding. Corporate communications approves everything. Marketing focuses on customers. And you’re left invisible to process consultants, finance analysts, engineers, data experts, cyber specialists or tech professionals who […]
Have you ever tried making sense of new people you met? We create our own perceptions about their attitudes, behaviors, mindsets and preferences at a glance or after a few minutes of conversation. Often, we get it horribly wrong with dangerous outcomes changing the course of our lives, health, wealth, careers, families and more, believes […]
How did internal communications work during COVID-19? What perceptions did practitioners have about the value and impact of internal communications? What were the key channels used? Which were the most effective? What were the biggest challenges and opportunities for communicators? What specific lessons did they learn from the pandemic and the communications related to it? […]
Global in-house centers (also referred to as shared services units or global business centersor offshore captive centers or global capability centers) have evolved over the years worldwide to be strategic vehicles for organizations. These teams improve efficiencies, drive change, derive value, reduce risks and enhance the organization’s reputation. Most centers are considered research & development hubs for […]
How Internal Communications Helped Create an Environment for Dialogue What can bring different generations of employees together? Can internal communications play a part in building a culture of trust? Read this interesting case study submitted by Viswakumar Menon of Suzlon.  The 8th edition of Intraskope’s Spotlight on Internal Communication Series also features an interview with […]
Excited to share the next edition (the 7th) of Intraskope’s Spotlight on Internal Communication Series featuring Rachana Panda of GE. She reflects on the influence of employees on the brand, how internal communicators curate the culture and putting employees at the heart of communication. In a career spanning about 20 years Rachana has worked in […]
Over the years I have been polling practitioners, leaders and employees about the state of the internal communications function. My study, published in SCMS Journal of Indian Management’s July-September 2017 edition, attempts to fill a gap that exists in internal communication literature on the role, focus, support and future of the function in the region. It recommends […]
Excited to share the next edition of Intraskope’s Spotlight on Internal Communication Series with Swati Bhattacharya – Group, Brand and Communication Head of CK Birla Group. In a guest blog post, she shares her viewpoint on the evolving state of internal communications and the need for understanding employees’ needs, customization, strategic thinking, engaging leaders and […]
In the 4th edition of Intraskope’s Spotlight on Internal Communication Series Shreya Krishnan, Director – Marketing, Communications, Product & CSR at First Advantage shares a campaign on women safety she ran that aligned with government regulations and helped build trust at her organization.  Do however, first read her views on internal communication in an interview […]