How did internal communications work during COVID-19? What perceptions did practitioners have about the value and impact of internal communications? What were the key channels used? Which were the most effective? What were the biggest challenges and opportunities for communicators? What specific lessons did they learn from the pandemic and the communications related to it? […]
Communication Channels
The critical role of communications at Global Capability Centers
Global in-house centers (also referred to as shared services units or global business centersor offshore captive centers or global capability centers) have evolved over the years worldwide to be strategic vehicles for organizations. These teams improve efficiencies, drive change, derive value, reduce risks and enhance the organization’s reputation. Most centers are considered research & development hubs for […]
Guest Interview & Case Study | Viswakumar Menon – Suzlon
How Internal Communications Helped Create an Environment for Dialogue What can bring different generations of employees together? Can internal communications play a part in building a culture of trust? Read this interesting case study submitted by Viswakumar Menon of Suzlon. The 8th edition of Intraskope’s Spotlight on Internal Communication Series also features an interview with […]
Guest Blog & Interview | Rachana Panda: Internal is Now The New External
Excited to share the next edition (the 7th) of Intraskope’s Spotlight on Internal Communication Series featuring Rachana Panda of GE. She reflects on the influence of employees on the brand, how internal communicators curate the culture and putting employees at the heart of communication. In a career spanning about 20 years Rachana has worked in […]
Look Up My Research Paper On Internal Communication | SCMS Journal of Indian Management | July-Sept 2017
Over the years I have been polling practitioners, leaders and employees about the state of the internal communications function. My study, published in SCMS Journal of Indian Management’s July-September 2017 edition, attempts to fill a gap that exists in internal communication literature on the role, focus, support and future of the function in the region. It recommends […]