Blogroll Internal Communication

5 Lessons A City Can Teach Us About Internal Communications

Navigating a city is probably more complex than finding your way around an organization.  Understanding your audience’s needs, focusing on the essentials, demonstrating empathy and sensitivity, making instructions simple and staying consistent are a few ways to make the communication experience fulfilling and meaningful. Without naming the city and yet giving you enough color and […]

Blogroll Internal Communication

How Satisfied Are Employees With Communications At Your Global In-House Centre? Encourage Your Employees To Participate In the 2015 Employee Communications Survey Now!

The 2015 Employee Communications in GICs Survey is the first such study which gauges the current scope, relevance and understanding of employee communication within global in-house centres (GICs). This year, the survey asks employees to share their satisfaction with communication within GICs. Communication within a GIC is unique due to the demographics, distributed teams, parent […]

Blogroll Internal Communication

Can You Differentiate Your Brand With Internal Communication and Service?

Hospitals aren’t usually the best place to observe how brands work from within. Having visited a couple in the recent past I couldn’t help notice how brands can differentiate through internal communication and service. I will keep it simple by calling the two hospitals A and B.  Think about the experiences that patients face while […]