crisis communication Crisis Management Reputation

6 approaches to mitigate crises with communications

Crises impact the lives of millions around the world – from black swan events like the COVID-19 pandemic to threats like data thefts and further on to company specific issues such as leader mismanagement that threaten to uproot long-held beliefs about the organization’s culture and values. Based on which stakeholders get impacted, unfortunate events can […]

crisis communication Crisis Management Issues Management

Crisis Communication Workshop | Kristu Jayanti College | Aug 31

Delighted to be engaging post-graduate students from Kristu Jayanti College at Bengaluru, India on August 31 on crisis communications. With the spate of crises spanning the world, it is imperative for organizations to appreciate the nuances of crisis management and communications. In this workshop, I plan to provide context on the state of crises, the […]

COVID-19 Communications crisis communication Future of Internal Communications

Internal Crisis Communications Series | Episode 1 | Nazia Nasim | Positive Shift In the Function’s Perception

How did communicators manage through the crisis? What worked and what could have been done better? What kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Nazia Nasim, Group Manager – Internal Communications at Royal Enfield who […]

COVID-19 Communications crisis communication Future of Internal Communications

Introducing Intraskope’s Internal Crisis Communication Interview Series

The pandemic has changed how we engage and implement communications. Learning from best practices can equip us to handle future crises better. In this series, I talk to practitioners on their strategies and tactics to involve, empower and drive communications. Specifically, I ask them to share how internal communications worked, what were the challenges and […]

crisis communication Internal Communication Public policy Public Risk

Presented Internal Crisis Communications Paper | BLEDCOM 2021

BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]