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Why We Need Internal Communication Experts, Not Hobbyists

This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies.  Treating IC as a […]

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Own the Partnership. Protect Your Capacity.

As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]

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Why Internal Communicators Are Essential in an AI-Driven World

“If we have ChatGPT, why do we need internal communications professionals?” It’s a provocative question and one that’s gaining traction. I posed this question in my previous post and received some fascinating responses. Thank you to all my readers for engaging with this topic and sharing your valuable opinions. Saurabh Turakhia Alexandra (Alix) Edmiston Sukhaja […]

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Why Organizations Are Missing the Mark with Their Purpose Statements

Organizations spend significant time and resources crafting Purpose or Mission statements that encapsulate their vision, values, and strategic goals. Yet, despite these efforts, many companies fail to embed this Purpose meaningfully within their workforce. The disconnect isn’t in the formulation but in the execution—turning Purpose into a living, breathing part of the organization. Here’s why. […]

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Know the Most Important Person in your Organization? Maybe Internal Communications can Help

Internal communications play a pivotal role in determining the most important person within an organization. This identification is crucial because it helps streamline the flow of information by clarifying why, who, when, and what information should be shared and discussed. The key individual varies depending on the organization’s type, maturity, and whether it is process-driven […]

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Book Review | Internal Communication in the Age of Artificial Intelligence by Monique Zytnik

Monique Zytnik’s Internal Communication in the Age of Artificial Intelligence offers a pioneering overview into the intersection of AI and internal communication, marking a significant contribution to the field. As one of the first books of its kind, Monique delves deep into how AI and immersive technologies are reshaping organizational communication landscapes. I interviewed her […]

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Spotlight on Artificial Intelligence in IC | Edition #36 | Monique Zytnik | Keynote speaker | Published author | Podcaster | IABC EMENA Region Incoming Chair

Is AI going to transform how we think about internal communications? What are the risks and challenges? What can internal communicators and leaders do more to stay abreast of the changes and adopt AI better? Learn more about AI in Internal Communications in edition #36 of Intraskope’s Spotlight Series with Monique Zytnik who spoke to […]

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Internal Communications Resources (#ICResource) | Communication Forums

I have often been asked by communicators, students and people keen about communication forums that discuss and promote internal communications. Below is a working #ICResource list on #CommunicationForums that I put together for the benefit of the community. Take a glance and let me know what you think. Since these resources are from from an […]

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Video Interview | Megha Chaturvedi | Episode 60 | Internal Communication Shapes Organizational Identity and Employee Behaviors

Presenting the 60th edition of Intraskope’s Spotlight on Internal Communication Series featuring Megha Chaturvedi – Communication Lead, Alstom India. Megha Chaturvedi is a results-oriented communications professional with over 15 years of experience across diverse industries. Megha has a proven track record of collaborating with organizations to develop communication strategies that effectively drive business objectives. She seamlessly transitions […]