Why is it valuable to have a multigenerational workforce? How do we manage them? What issues and gaps exist and how can we tackle them? I am speaking at the Claims Leaders Summit in May on the topic of managing multigenerational workforces. More details on the website: https://www.claimsleaderssummit.com/agenda Looking forward to it. #workplace #communications #multigenerations […]
Month: April 2025
How to Build Healthier Cultures at Global Capability Centers
Having worked with Global Capability Centers (GCCs), across continents, I often see a familiar pattern unfold during office openings, key launches, company events or executive visits. Teams scramble to impress, managers jockey for visibility, and everyone puts on their best face regardless of underlying realities. These orchestrated performances – what many of us privately call […]
Forget Campaigns. Build an Employee Advocacy Movement
Consider this. Over 60 million U.S. employees already flood social feeds with unfiltered stories about their workplaces – unpaid, unprompted, and undeniably real. No media spend. No corporate jargon. Just pride, amplified. When an admin posts on a Linkedin corporate page, 30% of the engagement comes from employees, who are 14X more likely to share […]
Are You Leading the Conversation or Just Adding to the Noise?
Everyone wants to be a thought leader. However, most so-called ‘thought leadership’ is just content marketing in disguise. And your audience sees right through it. It may be just noise for them. In my previous post, I shared a conversation between an executive and the communication partner on thought leadership vs content marketing. Here is […]



