“If we have ChatGPT, why do we need internal communications professionals?” It’s a provocative question and one that’s gaining traction. I posed this question in my previous post and received some fascinating responses. Thank you to all my readers for engaging with this topic and sharing your valuable opinions. Saurabh Turakhia Alexandra (Alix) Edmiston Sukhaja […]
The problem with internal communications? We’re still treating employees as audiences. Most internal communication teams are stuck executing tactics while struggling to prove strategic value. Managers can’t communicate change effectively. Leadership doesn’t see the ROI. Employees don’t feel heard.And practitioners and leaders wonder why employee experience is poor or what makes engagement dip. After a […]
I remember launching a ‘reverse mentoring’ initiative at a former employer to help a senior leader understand how Gen Z thought, felt, and engaged. It was eye-opening, both for him and for me. We now have 6 generations at the workplace often making it a complex environment for people to navigate. If you’ve watched The […]
