In this week’s update, I am sharing recent engagements and what’s coming up. Here’s a quick summary: First, get tips in my article published on the Shared Services and Outsourcing Network called: 5 Approaches for Global Business Services to Tap Communication Knowledge Management. In this piece, I share some of the most effective ways to manage […]
When I started my career many years ago, the best example of internal communications was the CEO calling everyone on the floor for an impromptu meeting or a status conversation on client billing. The notice board at the reception area allowed all staff to get updates while strolling past it. It also helped we had […]
Why has Environmental, Social and Governance (ESG) communication gaining in popularity? What prevents organizations from investing in communication that can improve understanding? How can internal communicators do more to help businesses communicate effectively? With the United Nations Framework Convention on Climate Change Conference of the Parties (COP27) wrapping up a historic agreement recently, the focus […]