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AI in IC: What Does Using It Well Actually Look Like?

Most IC teams are using AI in some form. The question worth asking in 2026 is whether any of it is making the work better, or whether it is just making it faster. The PoliteMail and Ragan Internal Communication Trends 2026 found that 78% of internal communicators are using AI in some capacity. That is […]

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Video vs Memo vs Silence

What does your choice of channel say about how much you trust your employees? In the space of a few years, the question of how to communicate major change to a workforce has produced answers as different as the organisations giving them. Looking at five global leaders side by side, the channel choice alone tells […]

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GCC Video Series | Spotlight on Change and Communications A conversation with Rishi Tanna

In the first edition of the Global Capability Center Video Series, I speak with Rishi Tanna, a marketing and communications leader with two decades of experience across financial services, including banking, wealth management, insurance, and GCC environments. Our conversation explores a question many communicators in Global Capability Centers are grappling with today: how does the […]

Internal Communication

Are you a Channel Manager or a Strategic Communicator?

The conversation described earlier reveals a pattern that appears across organisations of every size: internal communicators are skilled at their craft but constrained by how their role is understood. Let’s examine what separates communication as a distribution function from communication as a strategic capability—and what that means for how you develop your practice. The Core […]

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When Communication Becomes Just Distribution

Two professionals sat across from each other at a quiet café. Sarah works in internal communication at a mid-sized company. Marcus consults on organisational change. What started as networking quickly became something more honest. “I think I’m doing my job,” Sarah said, stirring her coffee slowly. “But I also think I’m missing the point of […]

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Comms AI vs. The Competition | What Internal Communicators Need to Know

A critical analysis of Simpplr’s new AI teammate and how it stacks up against actual competitors in the internal communications platform market Simpplr recently launched Comms AI, generating buzz in the internal communications space. But before you adopt another AI tool, it’s worth understanding how this compares to actual competitors (not just general AI tools […]