Intraskope – #InternalCommunication #Insights
Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
Well done on completing Week 2 WEEK 3: Getting Staff Involved From the Start Monday Subject: The messages you should never have written alone That announcement you spent hours perfecting? An employee could have told you in 5 minutes why it wouldn’t land. But you never asked. This week: Real ways to involve staff from […]
WEEK 1: The Recognition – Staff as Partners Monday The fatal flaw in your internal communications You crafted the perfect message. Clear, compelling, concise. You hit send to 5,000 employees. But here’s the problem: You never asked them what they needed to know, how they wanted to receive it, or if they even cared. The […]
From Audience to Partner: Transforming How We Communicate at Work For IC professionals, HR leaders, managers, and anyone who communicates at work Course Philosophy Based on my book and the INCLUSIVE Framework – moving from treating staff as passive audiences to active partners in organizational communication and success. The Key Principles: Tired of communications that […]
Compiled based on prompts to ChatGPT on Nov 29, 2025 The table below summarizes notable Australian and New Zealand organizations where serious workplace misconduct (bullying, harassment, discrimination, etc.) was reported in the last decade. For most cases reliable sources are cited on the allegations and note the organization’s public response or corrective actions. It is […]
Do you really need a big budget to make your GCC visible to talent? Many leaders think employer branding requires six-figure investments. The truth is, most of your money is already being spent, just on the symptoms of poor visibility: extended vacancies, rejected offers, and high attrition. Where Your Money Is Going Consider a 200-person […]
Read the following FAQs to understand how HQs and global capability centers can engage on internal communications. Why do headquarters sometimes resist strong work coming from India or other geographies? Resistance often stems from insecurity rather than capability concerns. When geographies demonstrate speed, scale, and thought leadership, some headquarters teams fear loss of relevance, diminished […]
What if the biggest challenge in global internal communication is not culture, capability, or maturity, but fear? Having worked across global capability centres in India and Poland, as well as with Indian headquartered organisations, I have seen the same internal communication patterns repeat themselves across geographies, industries, and operating models. The tension between headquarters and […]
How do you capture organizational learning so the next transformation doesn’t start from scratch? Most change management repositories become digital graveyards within months of creation. Folders full of communication templates, training materials, project plans, and presentation decks that nobody ever references again. The knowledge exists, but it’s not accessible when people actually need it. The […]
Another day, another restructure announcement from a major corporation. Thousands of jobs slashed. Contractors shown the door. And for some unlucky employees, the first hint that their career is over comes not from their manager, but from an impersonal IT email requesting their laptop back. If this script sounds familiar, that’s because it is. We’ve […]
Ever started a new change role and felt like everyone else got the secret handbook while you’re left figuring out why your initiatives keep hitting invisible walls? I’ve been there. That awkward phase where you know your stuff but can’t seem to get traction. Where your carefully crafted change plans somehow miss the mark, and […]