What does internal communications entail? How does it work in the present world? How can youngsters think about this domain? What are some of the key aspects of the function? Look up answers to these questions and more in my interview with Neha Dey, a podcaster who runs Wise Owl Career. Let me know what […]
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Is Your Organization Tapping the Power of ‘Nudges’​ in Communication at the Workplace and Beyond?
This article first appeared on the Thought Leadership Essays segment of the IPRA International Public Relations Association website: https://www.ipra.org/news/itle/itl-498-effective-employee-communications-investing-in-a-behavioral-science-led-insights-based-approach/ Effective employee communications: investing in a behavioural science-led, insights-based approach Governments have used ‘nudge’ thinking to achieve some powerful interventions, so why haven’t more organizations established nudge units? Have you often wondered how key communication decisions are made? Also, […]
Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
5 Global Business Services Communication Investments Worth Making
This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]
Culture and Communications – a Missed Opportunity for Global Business Services Leaders?
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]
Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
Culture and Communications – a Missed Opportunity for Global Business Services Leaders?
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]
Spotlight On Communication Innovation | Edition #31 | Mike Klein | Communication Strategist and Consultant; Founder, #WeLeadComms; SuperconnectorÂ
How can internal communicators step up their game with innovation? What can they do to take the initiative and get a seat at the table? Why do measurement and analytics play a key role in reshaping the communication agenda? Get answers to these questions and more in this free-flowing chat with expert communication consultant […]
Engaging Your Staff as Partners | Webinar for PSPR and Global Alliance for PR & Communication Management | Recording Available Now!
I had the opportunity to share my thoughts in a webinar for the Polish PR Association and the Global Alliance for PR & Communication Management on Oct 26. You can view the recording here: https://www.facebook.com/polskipr/videos/515677073446119/?extid=NS-UNK-UNK-UNK-IOS_GK0T-GK1C&ref=sharing
Spotlight On Organizational Productivity | Edition #30 | Jenni Field | Business Communications Strategist, Author, Podcaster & International Speaker Â
Why do we ignore communication’s role in improving organizational productivity? What are the symptoms that we need to be aware of and address with inefficient communication? How can we measure the outcomes of communication? I had a wonderful conversation with Jenni Field, who addressed these and other relevant themes related to driving change, reducing complexity and […]









