Pleased to share the 2nd installment of the 3-part article on communications as a center of excellence, especially in global shared services or capability centers. In the first part, I discussed the rationale and approach and this segment I cover the strategy and pitfalls to overcome. https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/communications-as-a-coe-for-shared-services-success-building-the-strategy
How many GCCs are quietly losing ground – not because of what they deliver, but because of how they communicate and manage change? That was the question Srinivas Sampath and I brought to a live webinar and the conversation that followed confirmed what both of us have been seeing in practice for years. Most GCCs […]
Global Capability Centers (GCCs) have become critical to modern organizations, helping to drive efficiencies, cut costs, and create innovation hubs. But as the number of these centers expands worldwide, some can lose their way. Is your GCC lagging behind others in your network? Is it failing to deliver at its full potential? Centers that underperform […]
