Roadmapping Global Capability Centers’ Communication Priorities and Progression

How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business?

Below is my recent contribution to the Shared Services & Outsourcing Network.

https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression

Other articles in case you missed them are here:

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/5-ways-to-create-a-learning-culture-at-your-global-shared-services-center

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/tapping-the-power-of-ideas-in-shared-services-centers

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/building-an-inclusive-shared-services-leaders-communication-plan

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/starting-your-global-shared-services-center-give-communications-its-due

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/designing-a-consistent-business-problem-solving-forum-in-global-capability-centers

https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/crafting-a-consistent-global-business-services-social-media-strategy

https://www.ssonetwork.com/global-business-services/columns/communications-as-a-center-of-excellence-for-shared-services-success

https://www.ssonetwork.com/global-business-services/columns/communications-as-a-coe-for-shared-services-success-charing-a-new-direction