Looking to make a mark when you start out in a change role? Here are common questions about starting strong in your new role. Q: How long should I wait before suggesting improvements I’ve identified? A: Generally, wait at least 90 days unless you spot something critical that’s about to cause immediate problems. Use your […]
Change Management
Is there a Silent Productivity Crisis with Ghostworking?
You would have seen them in every office and virtual meeting. The colleague perpetually carrying a notepad but never contributing insights. The teammate always typing furiously yet delivering minimal results. The person mysteriously on calls all day while projects stagnate. This is called ghostworking, the act of appearing productive while remaining completely disengaged. The Sobering […]
Book Review | The Heart of Change
Can organizational transformation truly succeed without first winning hearts and minds? I recently read John P. Kotter’s book – The Heart of Change. Real-Life Stories of How People Change Their Organizations which reflects on how we think about leading change in the workplace. Published in 2002 by Harvard Business Review Press, this book introduces the […]
Is ‘Doing More With Less’ an Effective Change Leadership Approach?
How do you teach your team members to swim when you’ve never been in the water yourself? Many organizations and leaders today are asking their teams to ‘do more with less’ while having spent their careers in growth mode. They’ve never had to make these trade-offs personally. The advice feels hollow because the experience isn’t […]
What Are the Non Negotiables in a Change Program?
What must never be compromised when you lead change? Most change efforts fail quietly. They stall in middle management meetings, drown staff in noise, or wear out key people. The fix is not more slides. It is a short list of things you refuse to trade away when pressure hits. Here are the non‑negotiables I […]
5 Steps to Establish Groundwork and Communicate Change
Are you ready to lay the foundation for a successful change management function? In my previous article, I discussed the importance of assessing readiness and setting up a governance model. Now, let’s explore how to establish the groundwork, build a coalition, and achieve stakeholder buy-in. 1. Establishing the Groundwork Creating a robust foundation involves aligning […]
Getting Started with a Change Management Office? 4 Key Aspects to Consider.
Recently, I was approached by a multinational headquartered in France and with a significantly large presence in India to consult on establishing and communicating a change management office. This office is expected to manage global transformation projects from afar bringing consistency, reliability and scale to the processes, systems and practices that empower the organization. Should […]
The New Work Ecosystem in 2024 | Can Internal Communicators Step Up?
Here’s wishing my readers a blessed New Year! This is Edition #101 of my newsletter. Thank you for your support and encouragement. As the world of work continues its transformative journey in 2024 – embracing hybrid and gig working, navigating the complexities of multigenerational teams, and contending with the pervasive influence of AI – internal […]
Change Management 101: Put Culture in the Driver’s Seat
Culture is such an essential element of any organization, that it can make or break businesses. It refers to the shared values, beliefs, and behaviors that shape the way employees think and act. A strong organizational culture can drive sustainable change by creating a sense of purpose, motivating employees, and guiding decision-making. Research shows that companies with strong cultures […]
Whose Change is it Anyway?
Company L, with over 5000 employees across 10 nations, launched a learning portal to make learning anytime and anywhere. This initiative is led by the HR Head and the entire leadership team is backing the program as part of a larger intervention to drive cultural transformation within the firm. Despite the fanfare, the branding (snazzy […]









