Intraskope – #InternalCommunication #Insights
Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
To be seen as an effective business partner, the communications team must operate with a clear framework and be guided by principles that sets it apart. The communication engagement model is what makes the difference – a transparent and structured approach to partnering with stakeholders and achieving shared success. Often, due to various internal and […]
When I started my career many years ago, the best example of internal communications was the CEO calling everyone on the floor for an impromptu meeting or a status conversation on client billing. The notice board at the reception area allowed all staff to get updates while strolling past it. It also helped we had […]
Welcome to the 21st edition of Intraskope’s Spotlight Series featuring Paul Matthews, a speaker, mentor and coach. Paul has authored SWITCH: From Telling to Trusting, a top ten bestseller and helps people leaders inspire and unite the workforce. We discussed the value of trust in workplace communication and what it means for organizations to involve […]
We have always looked at employees as an audience to communication ‘to’. However, the world has moved further on and there is a need to consider them as partners more than ever, and therefore to communicate ‘with’. Employees are the foremost communicators for organizations, are more inclined to do more if we tap their potential, […]
Listening isn’t about the run-of-the-mill surveys and polls to understand what employees think and say. It goes beyond. To truly listen, means to go to the trenches and get the ‘real’ information that leaders often fail to get or avoid wanting to hear. Not just once, but continually. Considering the changes taking place around us […]
Presenting the 57th edition of Intraskope’s Spotlight on Internal Communication Series featuring Agata Mazepus, Communication Specialist – Brand, Marketing and Communications and Supervising Associate: BMC Leader for Talent in the Central, Eastern and Southeastern Europe & Central Asia (CESA) Region. Agata is a communications professional, based in Poland, with many years of experience in internal and external communication, event […]
Pleased to share that I am speaking with Krakow Business School alumni on the topic ‘The Next Frontier – Employees as Communication Partners’. https://www.linkedin.com/posts/mba-it-ksb-uek_drogi-studencie-droga-studentko-zapraszamy-activity-6904712303950802944-imDo Here is a gist of what I will cover: Over decades the role of employee communication has evolved from informing to engagement; from listening to influencing outcomes. Today, there is increased […]
Multinationals when influenced by geo-political perspectives, are often faced with hard choices while communicating actions for their global offices and workforces. Timing matters. Yet organizations need to balance actions with tact and empathy considering their choices impact staff, customers, partners and prospective hires. Especially, when organizations have global business operations, engage with customers or staff […]
How did communicators manage through the crisis? What worked and what could have been done better? what kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Sevashree Mohapatra who headed Communications for a leading global water, sanitation, […]
How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business? Below is my recent contribution to the Shared Services & Outsourcing Network. https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression Other articles in case you missed them are here: https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1 […]