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Stop treating Internal Comms as a box tick

First published on Strategic, March 19, 2025 Internal communication (IC) isn’t ‘extra credit’ work. It’s the foundation of a thriving organization. Yet, many leaders see it as an administrative task, something to ‘get done’ rather than a strategic driver of success. This mindset has led to a dangerous pattern of undervaluing IC and dismissing its […]
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Build the Internal Communications Case. Get the Tools You Deserve.

What will it take for internal communication teams to get what it needs? Internal communication teams often operate like high-performance engines running on low-grade fuel. Everyone expects flawless delivery. However, the tools available are clunky, outdated, or simply inadequate. Sound familiar? Securing investment in better communication infrastructure can feel like asking for a luxury upgrade […]
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Why We Need Internal Communication Experts, Not Hobbyists

This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies.  Treating IC as a […]
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Own the Partnership. Protect Your Capacity.

As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]
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DEI Taken a Hit? 6 Actions Internal Communicators Can Take

The winds are shifting. Diversity, Equity, and Inclusion (DEI), once a cornerstone of organizational priorities is now on shaky ground, particularly in the U.S., where the government has dialled back support and even asked for reporting on DEI activities. Some companies are scaling back their initiatives, others are rebranding them quietly, and many employees are […]
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Is Your Workplace Truly Multigenerational or Just Co-Existing?

I remember launching a ‘reverse mentoring’ initiative at a former employer to help a senior leader understand how Gen Z thought, felt, and engaged. It was eye-opening, both for him and for me. We now have 6 generations at the workplace often making it a complex environment for people to navigate. If you’ve watched The […]
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5 Ways to Break the ‘Busy Equals Value’ Internal Communications Myth

In my previous post, I shared a conversation on the perception that probably many internal communicators struggle with – acting ‘busy’ to prove the function is ‘adding value’. The case received some interesting viewpoints. Maybe, other functions and domains face similar challenges? As 2025 approaches, the pressure to innovate in internal communications is at an […]
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Can Internal Communicators Break the ‘Busy Equals Value’ Myth?

As we near the end of 2024 and internal communicators plan for 2025, reflect on this conversation between Riya, an Internal Communications Lead and James, a HR Business Partner on business value and share your thoughts. A midweek catch-up in the office café. Riya is nursing her coffee while James pulls up a chair with […]