Business Communication Global Business Services Global Capability Center

How must Global Capability Centers craft their social media strategy? Read my article on the Shared Services & Outsourcing Network

Creating a robust social media strategy is important for Global Capability Centers to establish their presence and communicate a coherent narrative. This is now all the more relevant with COVID19 and the shift to digital communications. I recently wrote on the key principles and approaches that organizations with Global Capability Centers/Shared Services/Global in-house or Global […]

Business Communication Communication behaviors Student blogging

Shefali Khanna | Guest Student Editor Challenge | Edition 3 | Success starts with a C

Intraskope’s Guest Student Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. The theme for this series is: Making our World a Better Place Through Effective Communications. In the 3rd edition,  Shefali Khanna discusses the importance and value of human communication. Despite technologies which bring us […]

Business Communication Feedback Manager Communications Performance Feedback

6 Ways To Give Constructive 360 Degree Performance Feedback

Often feedback sharing is a complex and confusing experience for the receiver because not much is known about where the inputs were received from and why they matter. Also, feedback is captured poorly and therefore helping receivers appreciate the context is difficult and can end up demoralizing rather than uplift the spirits. In the blog […]

Business Communication Listening Student blogging

Astha Arora | Student Guest Editor | Edition 1 | Empathetic Listening Can Change the World

Intraskope’s Student Guest Editor Challenge is an opportunity for students passionate about communications to showcase their creative spark and get noticed. Intraskope is India’s first and only blog on internal communications started in 2006. The theme for this series is: Making our World a Better Place Through Effective Communications. In the first edition, Astha Arora […]

Brand Ambassadors Business Communication Career Management Change Management Culture

Why do people compare me with others?

Josh is an automation professional and has been a consistent player in the team. He is positively changing the way the team is now perceived – as a group that demonstrates value to the business. However, he is often compared with the earlier incumbent in the role. The ‘other’ person was jovial, did stuff at […]

Business Communication Communication behaviors Communication Design

5 views for Chief Communication Officers to shape corporate character

Over the years, I have followed research by the Arthur W Page Society and have been impressed by their thought leadership and intent to help organizations and society thrive. Therefore, hearing senior leaders from the Page Society talk about their model for corporate character and authentic advocacy and the role of the Chief Communication Officer (CCO) gave richer meaning […]

Business Communication Global Capability Center Shared Services Communication

5 Tips to Turnaround a Global Capability Center’s Communications Team

This post first appeared on my Linkedin page: https://www.linkedin.com/in/aniisu/ While most global capability centers have a communication function supporting the business and brand, there is often a gap between expectation and reality. When communication teams at global capability centers begin operating, the focus is heavily on establishing basic processes. As the team matures and gains the confidence […]

Business Communication Internal Communications Leader communication Manager communication

5 tips to help leaders deliver effective presentations

Senior leaders often represent their organizations at external engagements as speakers or panelists. The expectation is to contribute to a discussion or share thought leadership insights on topics that matter. Here, the communicator’s role isn’t to help create content for marketing or branding or to make the leader look good on stage. It is very […]

Business Communication Communication Content Communication Design Communication Processes

4 tips to provide effective counsel on business communications

Every day internal communicators write, review, edit or re-write content pieces that business teams use to communicate at work. Be it the launch of a campaign, reiterating a policy or an employee event, helping business teams achieve success is a priority for communicators. To be a respected communication counsel, the internal communicator must be able […]