Intraskope – Internal Communication Perspectives
Internal communication blog for students, practitioners and academia
In a world where everyone has a point of view, especially on other people’s work and actions, you need to be watchful about the quality and outcomes people expect from you. Therefore, sending work that falls short of the best, can result in you hurting your credibility. Having the ability to calibrate and re-set expectations […]
This week I wrap up a short term assignment with Tesco’s Group Communication team at the company’s head office in London. On reflection the assignment has given me a new perspective of work, culture and life. My role was to help audit and refresh the company’s core purpose branding across the business. It led me […]
What we say and how we act combine to create messages that are retained by audiences who receive them. Messages, both direct and indirect, when delivered consistently can build culture, improve connection, raise awareness and drive engagement. When our world continues to evolve and get more complex it is often the simple stuff that matters. […]
I loved Lisa’s response to my post on managers and culture and honestly couldn’t have summarized it like her. Very pragmatic and direct. It is well documented that managers influence work climate and success and is it also known that staff leave organizations due to their managers. Nothing can save an organization that looks the […]
We have often heard that the culture of an organization is shaped by how managers create an environment of trust and respect. Apart from the artifacts, espoused values and assumptions at the workplace the role of communication is often undervalued. I am inviting your to reflect on the following conversation (this is a real episode) […]
From the comments that came in to the internal social networks case study it is evident that to improve adoption you need to use both the ‘pull’ and ‘push’ strategies. Ira recommends that it helps to drive traffic through interactive content such as contests, blogs and chats with senior managers. After you have satiated their thirst for […]
Seeking a role in internal communication and not sure how to go about the interview process? In this blog I am sharing pertinent themes and relevant questions that you should ask and seek answers for while planning your move and interviewing for a role in internal communication. I an earlier post I had written on potential […]
I had the opportunity to share perspectives on media, whistle blowing and manipulation at a two day national seminar (Media Manthan) conducted by St. Aloysius College, Mangalore on January 21- 22, 2011. Justice N Santosh Hegde (Karnataka Lokayukta Head), BBC’s former producer Adam Clapham, Kuvempu University’s Professor Poornananda and Justice Saldanha, a recognized social activist were among […]
“It is payback time!” said one comment and “never treat professionals as commodities” voiced another as a reaction to the recent independently administered Regus survey which covered 15,000 business respondents from their global contacts database between February and March 2010. Dearth of promotions, lack of communication and involvement in decision making and little or no […]
It isn’t easy these days being a leader. With trust, confidence levels and credibility dropping rapidly among employees leaders face an uphill task to rally staff, convey messages and move forward on the organization’s goals. Trust in Leaders is Eroding The usual grouse is that leaders don’t show up, are not putting value on communication, […]