Internal Communication

Whose voice is it anyway?

What happens to the concept of a single organisational voice when employees have a legally protected right to produce their own? The communications crisis at Volkswagen between 2023 and 2025 is unlike anything produced by the Silicon Valley CEO memo era, because it operates in a fundamentally different power structure. Understanding it matters not just […]

Employer Brand Masterclass EmployerBrand Internal Communication Udemy

My New Udemy Course – Employer Branding Masterclass is live! Take it now.

My new Udemy course is live — and I could not be more excited to share it. After 25+ years working inside global organisations – from GCCs and MNCs to capability centres across three continents, I have finally put everything I know about employer branding into one practitioner-led course. Employer Branding Masterclass: From Foundations to […]

Change assessment Change fatigue Change Management Change Readiness GCC GCC Communication GCC Leaders

Are you launching a change program or just making an announcement?

There is a massive difference. In this clip, Srinivas Sampath and I dive into the first pillar of our GCC strategy: The Change Foundation. We recently ran a webinar titled – GCC Change & Communication Strategy Blueprint to talk about why stakeholder mapping and readiness assessments are the secret sauce to keeping projects from getting […]

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India’s Management Crisis – Is this a Wake-Up Call?

Is the rapid ascent of India’s economy masking a structural decay in the very management layer expected to sustain it? Recent data from Gallup’s State of the Global Workplace 2026 and Vibhas Ratanjee’s analysis in Forbes suggest that India is currently navigating a ‘management crisis’ that could jeopardize its long-term growth. As organizations flatten their […]

Internal Communication

Building the Internal Communications Community in India | Moving Beyond the ‘Lift and Shift’

A recent conversation on LinkedIn sparked an important question: why don’t we see more conferences, summits, or intimate roundtables in India dedicated specifically to internal communications (IC) and culture? It is a valid observation. Globally, there is a thriving ecosystem of IC-focused communities and thought leadership. In India, while incredible work is being done by […]

Change assessment Change fatigue Change Management Change Readiness GCC GCC Communication GCC Leaders Global Business Services Global Capability Center Global In-House Center Global Innovation Center Global Shared Services Global Technology Center

Is Your Global Capability Center Losing Ground on Change and Communication?

How many GCCs are quietly losing ground – not because of what they deliver, but because of how they communicate and manage change? That was the question Srinivas Sampath and I brought to a live webinar and the conversation that followed confirmed what both of us have been seeing in practice for years. Most GCCs […]

Career Management Change Management Change Readiness IC Careers Internal Comms Careers New Media and career

Are you a communicator or a content factory?

How much of your day is spent creating things versus actually influencing change? I recently received a message on LinkedIn from a communicator who has spent significant time in the corporate world, including a tenure at a leading Indian firm. She mentioned that while internal communications once made up 40% of her performance metrics, she […]