Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
How many GCCs are quietly losing ground – not because of what they deliver, but because of how they communicate and manage change? That was the question Srinivas Sampath and I brought to a live webinar and the conversation that followed confirmed what both of us have been seeing in practice for years. Most GCCs […]
How much of your day is spent creating things versus actually influencing change? I recently received a message on LinkedIn from a communicator who has spent significant time in the corporate world, including a tenure at a leading Indian firm. She mentioned that while internal communications once made up 40% of her performance metrics, she […]
Are you firefighting change or leading it? Most GCCs operate in reactive mode. Change happens → communication follows → resistance appears → firefighting begins. To move beyond this, you need an integrated approach. Our GCC Blueprint focuses on four pillars: We will also share a diagnostic tool to help you assess your maturity honestly. Where […]
Is your employer brand reflecting the world your candidates and employees are living in, or the one you wish they were? That question sits at the heart of what makes Employer Branding so demanding right now. The data is unambiguous: talent expectations have shifted, trust in institutions is declining, AI is rewriting how organisations attract […]
A Good Question to Start With How often does a business leader walk into a board meeting and cite an internal communications framework to explain why a transformation succeeded or failed? When was the last time someone in finance or operations asked whether the organisation was following the AMEC Barcelona Principles or the IABC Global […]
Most IC teams are using AI in some form. The question worth asking in 2026 is whether any of it is making the work better, or whether it is just making it faster. The PoliteMail and Ragan Internal Communication Trends 2026 found that 78% of internal communicators are using AI in some capacity. That is […]
What does your choice of channel say about how much you trust your employees? In the space of a few years, the question of how to communicate major change to a workforce has produced answers as different as the organisations giving them. Looking at five global leaders side by side, the channel choice alone tells […]
Are you making space this year to invest in your own professional development? Most roundups of IC conferences stop at North America and the UK. If you are based in Singapore, Australia, Dubai or anywhere across Asia Pacific and the Middle East, those lists do not serve you well. This one tries to do better. […]
I contributed a chapter to ASPIRE: Stories and Insights from Global Indians in Communications, edited by Amith Prabhu and Sarika Chavan. My piece looks at how internal communications is reshaping public relations — specifically, how employees have quietly become one of the most consequential forces in how a brand’s reputation plays out. Whether it’s a […]
In the first edition of the Global Capability Center Video Series, I speak with Rishi Tanna, a marketing and communications leader with two decades of experience across financial services, including banking, wealth management, insurance, and GCC environments. Our conversation explores a question many communicators in Global Capability Centers are grappling with today: how does the […]