Arkan, the internal communicator is in a fix. He is expected to write up his goals for the year and the deadline is fast approaching. He doesn’t know where to start because he was just hired and has limited visibility on all that’s happening across the business. Not that it has been an easy ride. […]
No organization wants to come across as inauthentic – pretending to be a great place to work but internally lacking civility when dealing with staff, to begin with, and ignoring the ripple effect on stakeholders. Anyone can spot when there is something amiss within. It just shows! – When leaders are uncomfortable if colleagues have better ideas and are […]
In this week’s update, I am sharing recent engagements and what’s coming up. Here’s a quick summary: First, get tips in my article published on the Shared Services and Outsourcing Network called: 5 Approaches for Global Business Services to Tap Communication Knowledge Management. In this piece, I share some of the most effective ways to manage […]
