Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
Read the following FAQs to understand how HQs and global capability centers can engage on internal communications. Why do headquarters sometimes resist strong work coming from India or other geographies? Resistance often stems from insecurity rather than capability concerns. When geographies demonstrate speed, scale, and thought leadership, some headquarters teams fear loss of relevance, diminished […]
What if the biggest challenge in global internal communication is not culture, capability, or maturity, but fear? Having worked across global capability centres in India and Poland, as well as with Indian headquartered organisations, I have seen the same internal communication patterns repeat themselves across geographies, industries, and operating models. The tension between headquarters and […]
Have you ever felt trapped by corporate brand rules while trying to build presence and attract local talent? Many Global Capability Centers struggle with strict headquarters control over branding. Corporate communications approves everything. Marketing focuses on customers. And you’re left invisible to process consultants, finance analysts, engineers, data experts, cyber specialists or tech professionals who […]
Step into many organisations today and you notice an endless flurry of activity. Meetings back-to-back, Teams notifications pinging constantly, and a culture where employees feel the need to prove they are ‘busy’ at all times. On the surface, it looks like progress is happening. But look closer: projects are restarted repeatedly, decisions are delayed or […]
Consider these cases. · Many of us may have experienced the difference between a cheerful talent specialist inviting you to a position available vs another one where the interaction is merely transactional and to ‘fill’ the position. · Or, when an interview is scheduled, on one hand, the recruitment lead explains the role, tells you whom you […]
The problem with internal communications? We’re still treating employees as audiences. Most internal communication teams are stuck executing tactics while struggling to prove strategic value. Managers can’t communicate change effectively. Leadership doesn’t see the ROI. Employees don’t feel heard.And practitioners and leaders wonder why employee experience is poor or what makes engagement dip. After a […]
Let’s talk about something most GCC leaders don’t want to admit: your center is probably invisible to the very talent you’re desperate to hire. You’ve set up shop in Bangalore, Hyderabad, or Pune. You’ve got the office space, the infrastructure, the ambitious growth plans. You’re ready to scale from 500 to 2,000 employees in 18 […]
Ever copy-pasted something into ChatGPT and then had that sinking feeling you shouldn’t have? Welcome to the club nobody wants to join. Every day, communication pros like us are walking a tightrope. Trying to get stuff done faster while praying we don’t accidentally torpedo our careers. Take for example, Jake who was drafting a product […]
Have you ever looked at a job description and thought: is the organisation hiring hope or capability? I recently came across a post by a senior change and communication professional lamenting how job descriptions for roles were insulting the community by seeking younger talent to come in at a lower salary range but expecting them […]
How do you capture organizational learning so the next transformation doesn’t start from scratch? Most change management repositories become digital graveyards within months of creation. Folders full of communication templates, training materials, project plans, and presentation decks that nobody ever references again. The knowledge exists, but it’s not accessible when people actually need it. The […]