I am delighted to share that the first in the three-part series on Communications as a Center of Excellence is now published on the prestigious Shared Services & Outsourcing Network’s website. As a contributor to the forum, I am humbled by the opportunity to share my perspectives. Part one covers why organizations must consider communications as […]
Have you ever felt trapped by corporate brand rules while trying to build presence and attract local talent? Many Global Capability Centers struggle with strict headquarters control over branding. Corporate communications approves everything. Marketing focuses on customers. And you’re left invisible to process consultants, finance analysts, engineers, data experts, cyber specialists or tech professionals who […]
Global Capability Centers (GCCs) have become critical to modern organizations, helping to drive efficiencies, cut costs, and create innovation hubs. But as the number of these centers expands worldwide, some can lose their way. Is your GCC lagging behind others in your network? Is it failing to deliver at its full potential? Centers that underperform […]
