Internal Communication

Timing the e-mail communication and how to break the mould

heatheryoung Comment(0)

I chanced upon this interesting study on internal communications which talks of e-mail clutter on page 8.

http://home.bi.no/fgl96053/CommStudy.pdf

 While this is an issue with many organizations, I guess we try to find other media to communicate and sometimes fail to address the timing of the communication itself.

From what I hear Intel does a good job internally to find out which time works best for opening and reading mail communication.

So maybe next time, it would make sense to plug in a question on ‘timing’ in your employee communication survey to get a fair idea of what works. I am aware that most employees prefer to read long, important mailers just after lunch time or during the team break period.

 Maybe, your organization has a different employee time cycle?

heatheryoung

Related Articles
Blogroll Internal Communication

5 Approaches To Revitalize Your Internal Social Media Network

heatheryoung

Are your employees not engaging enough on your internal social media network? Do you hear leaders talk of why they don’t see a need to be on it? Be it a home grown system or an off-the-shelf solution it isn’t any more about ‘if you give them a platform, employees will show up’. Employees look for […]
Blogroll Internal Communication

Overcoming Swine Flu Pandemic Myths and Fears – Communicators Lead the Way

heatheryoung

India has got the chills. The swine flu pandemic which was distant to our shores is now a national crisis. While the government is taking measures to prevent the spread, there is inertia among most organizations in India in getting the message out to employees. Some companies have been proactive – sending out mailers, placing […]
Blogroll Internal Communication

Phil Hughes And 6 Lessons in Sensitivity For Internal Communicators

heatheryoung

As I reflected on the tearful farewell given by the sporting fraternity to Phil Hughes, the Australian cricketer who dies in a tragic accident I personally felt Cricket Australia and other sportspersons demonstrated great poise and empathy during this episode. There are often such unfortunate accidents that befall employees in organizations and I wanted to […]

Leave a Reply