Update | Taken the 2012 State of the Nation: APAC and India Internal Communications Survey yet? Survey extended till Oct 19. The 2012 State of the Nation: APAC and India Internal Communications Survey is on! The Survey aims to gauge the progress, maturity and impact of internal communications in the region. It is the first ever […]
Month: September 2012
What advice do you have for a newbie in internal communications?
Starting out in internal communications can be often overwhelming and unnerving. It is always great to begin on the right foot and what better way than to hear from leaders and those who have been there and done it! I sought perspectives from a few and here are some: “The Big Five for newbie internal […]
It’s all About the Message..and the Simple Stuff
What we say and how we act combine to create messages that are retained by audiences who receive them. Messages, both direct and indirect, when delivered consistently can build culture, improve connection, raise awareness and drive engagement. When our world continues to evolve and get more complex it is often the simple stuff that matters. […]
Engagement Begins With Each of Us
There were a couple of interesting comments to my last post – ‘let us do a campaign to energize our staff’. Anindita points to keeping the audience front and center of the campaign while Collin believes that a campaign can’t solve this issue although tweaking the approach might work. Thank you for taking time to […]
“Let us do a campaign to energize our staff!”
As internal communicators we often have stakeholders running after the next, big, bright ‘shiny’ object and that can be amusing and challenging to deal with. They can’t be blamed since their line of sight is limited and ‘quick wins’ are ways to move their agenda forward. However, we have a role to play in asking […]
Delight Your Clients. Enhance Their Effectiveness
If internal communicators were to participate in a companywide popularity contest chances are they may end up unsuccessful. Amy realizes that when Julie wanted her article included in the internal communications newsletter. Read my earlier post on ‘Are Internal Communicators in the Business of Keeping Stakeholders Happy?’. Not because we don’t try hard enough. It […]
An Internal Communications Brief? Aren’t We Getting Bureaucratic?
How often do you come across a client who acknowledges the ‘importance’ and ‘relevance’ of internal communications but just doesn’t want to follow the process? Nabil, the internal communicator with Quiotic Retail was at a loss to get his client to explain what he wanted to achieve. He had recently created a briefing template that […]