Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]
Month: November 2012
Announcing the Results of the 2012 State of the Nation:Internal Communications Survey
How involved are internal communicators in driving employee engagement? What do leaders think of internal communicators? What advice do internal communicators have for building a career in this function? How promising is the future of internal communications in the region? What do internal communicators focus on? Has social media adoption increased in internal communications? Find […]
12 Ways to Build Your Team's Presence Internally
As internal communicators it is crucial to engage consistently with stakeholders and demonstrate value and commitment. If you are looking at ways to enhance your team’s presence internally look up the following recommendations. My article – 12 Ways to Build Your Team’s Presence Internally is available on PR Moment’s website at: http://www.prmoment.in/1076/12-ways-to-build-your-communications-teams-presence-internally.aspx Interested in your thoughts.
How can Internal Communications Help Establish a ‘Follow-Up’ Free Culture?
Yes, you heard it right – a ‘follow-up’ free culture! I not sure about you but I have certainly encountered cultures in organizations that work only if you ‘chase’ people to do what they are supposed to do or even share basic information that advances the firm’s interest. Recently, an internal communicator mailed me a […]
Does Gifting During Festive Seasons Improve Engagement?
Receiving a Diwali gift during this festive season is something most staff in India based organizations look forward to. Many organizations do so as an annual exercise irrespective of the state of the economy and most vouch that it does have a positive impact on engagement. Or at least in how staff perceive the organization […]
Bridging the ‘Mindset’ Gap in Our Future Workforce
I spoke at a Management Conclave on ‘Bridging the Skill Gap’ today and came away realizing that issues such as unskilled workforces and engagement facing corporations isn’t simple. Leading management thinkers, administrators, directors, deans, faculty from B-schools in the country, placement officers and recruiters participated at the event held at the ITC Windsor, Bangalore. […]
Think Strategically While Crafting Your Internal Communications Plan
It seems this post on creating an internal communications plan got a lot of great insights which Rony can use. I checked in with Rony and he seemed delighted to see the quality of inputs that came in. For the benefit of readers I am making an attempt to distill the key points that can […]