I might be raising a stir by mentioning this but it is time we wake up and face reality. While exit interviews are a good way to learn why employees leave, what if you conducted them well in advance so as to pre-empt the decision of leaving?  How on earth do you […]
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Yin and Yang of Internal Communications
 I received a warm response to my presentation on the Yin and Yang of internal communications at a St. Joseph’s College of Business Administration organized ‘Marketing and Communication Workshop’ on October 7, 2006. While Chinese goods are the rage in town, little did I realize that Feng-Shui and Chinese take-aways are as popular as dal and […]
A day in the life of an internal communications professional! Pen your thoughts…
I would like to hear from internal communications professionals on a day in their lives…how they spend their time and what activities do they invest in…. The best entries get a chance to be quoted in an upcoming article on the same subject. Here is how my day goes… I dive into a sea of […]
Improving the internal communications practice
I have always wondered if internal communication professionals need to improve their own understanding of the business and enhance processes or do they need to make other employees better communicators to be successful at their jobs. Anyday, I would pitch for the latter….by helping other employees and clients become better communicators, the internal communications professional […]
How does one qualify for an internal communications job?
At the end of my session on integrated marketing communications to the new batch of PGDM students of St. Josephs College of Business Adminstration (www.sjcba.ac.in) last weekend, I was quite expecting a question on landing a job in communications. The question posed was – ‘Does one need a background in communications to land a job […]
where should internal communication sit?
I was asked an interesting question recently by Gautam Ghosh (http://gauteg.blogspot.com/), an organizational consultant. Where should internal communications sit as a function? Within HR or as part of a larger communications team. Â This indeed is a debatable subject but research by Melcrum proves that internal communication experts can derive maximum benefit by aligning themselves […]
Cross-selling in internal communications
Borrowing a marketing tool – cross-selling, one can superimpose this idea within internal communication practices as well.While there are numerous occasions for cross pollinating one program with the other, a firm balance should be maintained to get the best results. For example, if there is a Quality Drive undertaken by the software and process team […]