Intranet re-designs are an exciting but challenging assignment. I can vouch for it having been involved in a re-design exercise at i-flex solutions in 2002.The key learning from the i-flex exercise was to make the intranet a relevant content channel for employees and branding the forum. Gerry McGovern also throws light on how intranets today still stand true to that premise. Processes, ways to get work done faster, connecting with experts and leveraging resources is the right way to go.An interesting study from Cisco and the Online Publishing Association (OPA), content is still king.
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