Internal Communication

    Despite the rage of new media ( and me propagating it in my MBA classes!), it took me over 6 months to download my RSS reader. Unsure if it was inertia. I attempted downloading a reader sometime ago but the details for registering were a put-off. I never really got around to completing […]

   The findings of the 2006 Macro trends in Internal Communications (Stromberg Consulting) are eye-opening. It provides insight into areas which are shaping the future for this critical domain. The use of newer technological tools, the simplification and personalization of information and the growing pressure to show ROI for communication are the sign of the […]

    I might be raising a stir by mentioning this but it is time we wake up and face reality. While exit interviews are a good way to learn why employees leave, what if you conducted them well in advance so as to pre-empt the decision of leaving?   How on earth do you […]

 I received a warm response to my presentation on the Yin and Yang of internal communications at a St. Joseph’s College of Business Administration organized ‘Marketing and Communication Workshop’ on October 7, 2006. While Chinese goods are the rage in town, little did I realize that Feng-Shui and Chinese take-aways are as popular as dal and […]

I would like to hear from internal communications professionals on a day in their lives…how they spend their time and what activities do they invest in…. The best entries get a chance to be quoted in an upcoming article on the same subject. Here is how my day goes… I dive into a sea of […]

I have always wondered if internal communication professionals need to improve their own understanding of the business and enhance processes or do they need to make other employees better communicators to be successful at their jobs. Anyday, I would pitch for the latter….by helping other employees and clients become better communicators, the internal communications professional […]

At the end of my session on integrated marketing communications to the new batch of PGDM students of St. Josephs College of Business Adminstration (www.sjcba.ac.in) last weekend, I was quite expecting a question on landing a job in communications. The question posed was – ‘Does one need a background in communications to land a job […]

I was asked an interesting question recently by Gautam Ghosh (http://gauteg.blogspot.com/), an organizational consultant. Where should internal communications sit as a function? Within HR or as part of a larger communications team.   This indeed is a debatable subject but research by Melcrum proves that internal communication experts can derive maximum benefit by aligning themselves […]