With 2008 posing numerous challenges and highlighting enormous opportunities for internal communication in India, I believe 2009 will be a year to introspect and rationalize. The years ahead will serve to consolidate and revitalize. The impact of the downturn will be visible more this year – job and salary cuts, reversal of benefits, cost management […]
Internal branding
Does gender play a role in choosing better internal communicators?
 Happy New Year to all my readers and friends!  I was amused by a strange call today from a consultant. The consultant hired by a global multinational bank to select an internal communication professional was looking for a ‘male’ candidate and asked me if I was interested!  What took me even more by […]
Sharing tough messages with employees in a downturn – the Indian perspective
 By now, the industry has witnessed a host of communication ranging from measures to mitigate risks, improve efficiencies, pay cuts, reduce staff strength, revisit talent pool, unpaid holidays, closure of offices and freeze on hiring.   The toll on employees is already showing. High depression and job insecurity among them is forcing them […]
Thinking of a Career in Internal Communication?
[polldaddy poll=1167281]  This afternoon, a mail winged in from an advertising copywriting professional on his interest in internal communication.  Below are my responses to his questions. I am interested in your thoughts too.   Þ    What are the requisites for a career in internal communication?  Usually companies in India do not […]
Can internal communicators do more during crisis situations?
The Mumbai terror attacks paralyzed the nation and spurned the world to look at terrorism in a new vein. India’s 9/11 was covered extensively on all possible traditional and new media vehicles. The reach and dynamism of You Tube , Twitter, Flickr and other popular sites helped spread the word at the speed of thought. […]
Virtual teams and internal communication
Working as part of a virtual internal communication team is a unique experience for me. I wanted to share my perspectives on what individuals in teams collaborating across geographies can do to improve relationships and increase performance.  A research point out that ‘support’ is fundamental for teams to performance to their maximum. The limitations […]
Financial crisis and communicating internally in India
The recent financial slowdown has spawned many interpretations of how and why to communicate with employees. Â I feel India and its economy presents exciting opportunities for organizations and leadership to connect with employees. Â Research indicates employees are expecting more communication on the turn of events and how it impacts their jobs and lives. […]
Can internal communicators revive flagging confidence in leadership?
After Edelman’s Trust Barometer which highlights belief in ‘a person like me’, here is another study from Career Builder which talks of low engagement with the C-Leadership. While this study was conducted in the US, it may work for India and other geographies as well. My view is that lack of visibility and access created […]
Work-life balance and communicating the message
The recent IDC-DQ Best Employers in IT Survey 2008 provides a few interesting findings which are relevant for internal communicators in India to understand and build into their practice. Work-life balance ranked among the top 5 reasons for people to switch jobs – this aspect is eye-opening since it shows that the Indian knowledge worker is maturing, employees expect ‘respect’ […]
Internal Communication and Occupational Commitment
Most organizations still consider organizational commitment as a key measure of loyalty, job satisfaction and intent to stay. Consistent internal communication has a direct impact on how employees perceive commitment.   A  study ‘Differences in Occupational Commitment among scientists in Indian Defence, Academic, and Commercial R&D organizations’, Vikalpa, October-December 2007 goes one level deeper […]