A participant at the recently concluded internal communications workshop I ran in Bangalore, India highlighted a common concern that professionals in the industry face but rarely discuss. She said she felt like a ‘dakiya’ – (Hindi for postman) at her workplace. This conversation became a passionate discussion among many in the room and I realized […]
Tag: internal comms
What’s your AAA Gold Standard for Internal Communications?
With the recent US AAA credit downgrade and the global recession on everyone’s minds I felt it apt to discuss how your stakeholders and you view internal communications benchmarks. While there isn’t a ‘one-size, fits all’ approach for internal communications it helps to step back and ask the following questions – 1.      How do you […]
Making Internal Social Networks Sticky: Case Study Wrap-Up
From the comments that came in to the internal social networks case study it is evident that to improve adoption you need to use both the ‘pull’ and ‘push’ strategies. Ira recommends that it helps to drive traffic through interactive content such as contests, blogs and chats with senior managers. After you have satiated their thirst for […]
Can We Have a Mascot For The Campaign? – Final Part
This post seems to have generated a lot of interest and I am impressed by the quality of comments and the passion that communicators share for and against using ‘mascots’. Thank you all for your insights. Here is a summary of what readers both in India and abroad commented: Bish pointed to a campaign in […]
Can We Have a Mascot For Our Campaign?
This blog post is in two parts – in the first section I share a situation that internal communicators often face and invite you to reflect on the possible solutions. In the next post I will revisit the perspectives that you share and discuss how we can tackle such requests when they arise. Here is the scenario. […]
Register Now! Internal Communications 101 – Essentials For Success Workshop: October 1 | Bangalore
Presenting  A full-day, hands-on workshop:  Internal Communications 101 – Essentials For Success On October 1, 2011 at Bangalore. Book your seat today! Keen to understand trends in internal communications?  Unsure how to target your diverse audiences? Having trouble with choosing the right mix of channels and messages?  Unclear if your audiences understand your internal […]
The Last Mile – Strengthen Your Internal Communication Loop
Recently I purchased a food processor from an electronic store and it all went well till the product malfunctioned after a day. The suction lever didn’t work and the motor began surfacing rust. Assuming the product which belonged to a major Netherlands based consumer durable company would be replaced in a jiffy I raised a […]
Anna Hazare's campaign and what we can learn
Much has been spoken and written on the 74 year old crusader who is giving the Indian government a hard time with his anti-corruption Bill. The campaign has not just captured the imagination of the masses but the world is watching with awe as one man is attempting to overcome a systemic rot. Visuals of […]
Internal Communications and Social Media –Discussing Trends and Opportunities
Yesterday, July 19, 2011 I had the pleasure of interacting and sharing perspectives on internal communication and social media trends and opportunities with about 100 students and communication professionals from leading organizations in Bangalore. Organized by COMMITs (a Bangalore based institute for journalism and mass communication) and COMMIT (Communicators in IT, a group of communication […]
The joy of partnering with a leader blogger who ‘gets’ it
As an internal communication professional nothing can come close to working for an internal client who just ‘gets’ it! I wanted to write this post to share insights from an ongoing partnership that I am beginning to enjoy. Also, share some ideas to make your internal leader’s blog leap ahead. Two reasons that make it […]