When and how must organizations intervene on personal matters that concern their staff? What if the issue is national and international news? How can internal communications help overcome unanswered questions? The recent jailing of an Indian couple in Norway has opened up questions about ‘personal conduct’ and an organization’s oversight on their staffs’ personal lives. […]
Tag: internal comms
Feedback and Lessons for Internal Communications
Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]
Does Gifting During Festive Seasons Improve Engagement?
Receiving a Diwali gift during this festive season is something most staff in India based organizations look forward to. Many organizations do so as an annual exercise irrespective of the state of the economy and most vouch that it does have a positive impact on engagement. Or at least in how staff perceive the organization […]
Bridging the ‘Mindset’ Gap in Our Future Workforce
I spoke at a Management Conclave on ‘Bridging the Skill Gap’ today and came away realizing that issues such as unskilled workforces and engagement facing corporations isn’t simple. Leading management thinkers, administrators, directors, deans, faculty from B-schools in the country, placement officers and recruiters participated at the event held at the ITC Windsor, Bangalore. […]
Nine Expectations of an Internal Communicator – Press Coverage in People Matters
Sharing my article titled ‘9 expectations of an internal communicator’ in People Matters which identifies and elaborates the top fundamentals, which every internal communicator needs to have to be effective in the role. About the publication: ion: People Matters is a leading knowledge and media platform in the Human Resources space. It has a specialized […]
Participate in the 2012 State of the Nation: APAC and India Internal Communications Survey. Get A Free Summary Report!
Update | Taken the 2012 State of the Nation: APAC and India Internal Communications Survey yet? Survey extended till Oct 19. The 2012 State of the Nation: APAC and India Internal Communications Survey is on!  The Survey aims to gauge the progress, maturity and impact of internal communications in the region. It is the first ever […]
It’s all About the Message..and the Simple Stuff
What we say and how we act combine to create messages that are retained by audiences who receive them. Messages, both direct and indirect, when delivered consistently can build culture, improve connection, raise awareness and drive engagement. When our world continues to evolve and get more complex it is often the simple stuff that matters. […]
Engagement Begins With Each of Us
There were a couple of interesting comments to my last post – ‘let us do a campaign to energize our staff’.  Anindita points to keeping the audience front and center of the campaign while Collin believes that a campaign can’t solve this issue although tweaking the approach might work. Thank you for taking time to […]
How Can Organizations Communicate Tolerance and Harmony at Work?
India recently witnessed one of its worst fears unfolding with threats and rumor mongering leading to an exodus of a community from cities. Some anti-social elements spread rumors and threatened sections of a community via social media and short-service message service. The fear created an uneasy feeling across the nation and by the time leaders […]
Faster, Higher and Stronger With Internal Communications
My earliest recollection of the Olympics is the 1984 Los Angeles Games when my brother and I woke up early morning to catch the opening ceremony. Carl Lewis became a household name, the Indian hockey team came 5th and P.T. Usha missed a medal by a fraction of a second. We eagerly awaited an update […]