A comment in a research report ‘Developing tomorrow’s Internal Communications Professionals, Liam FitzPatrick and Hamish Haynes’ (Working: May 2004) citing recruitment specialist Watson Helsby got me thinking. This is how it read: “The internal communications role has not attracted enough high caliber individuals. Inevitably, the perceptions of the value of internal communications are intrinsically intertwined […]
Tag: value
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A mail in our internal informal network caught my attention. It was from an employee upset by the poor service and attitude which his team and he experienced while at lunch at a newly opened restaurant in Delhi. Â What made me sit up was the potential impact of this experience (read: word of mouth/viral […]