Blogroll Internal Communication

Policy Rollouts and Adoption – Role of Internal Communicators

All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators.  However how, when and what needs to be communicated will determine how your employees perceive your company in […]

Blogroll Internal Communication

Is the value of internal communication dependent on the quality of the people who represent it?

A comment in a research report ‘Developing tomorrow’s Internal Communications Professionals, Liam FitzPatrick and Hamish Haynes’ (Working: May 2004) citing recruitment specialist Watson Helsby got me thinking. This is how it read: “The internal communications role has not attracted enough high caliber individuals. Inevitably, the perceptions of the value of internal communications are intrinsically intertwined […]

Blogroll Internal Communication

The role of internal communicators – support staff or strategic advisors?

I was intrigued by a recent advertisement from a mining major in India seeking a manager for corporate communications. The expectations were to ‘support’, ‘manage’, ‘edit’ and ‘publish’ communication like newsletters and work to internal group requirements! And this was for a managerial role. Interestingly, the application required to have work experience between 5-10 years while […]