Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]
Tag: internal comms in india
Targeted internal communications based on information consumption?
As far as I am aware internal communicators serve information to staff based on the need, age, tenure, career levels, organization’s priorities and focus areas, importance and maturity of the individual within the organization, time of the day among other reasons. TNS’s recent research and segmentation of consumers is based on their information consumption patterns. […]
Decoding Potential and Performance for Internal Communications Hiring
I had blogged previously on ‘the internal communications career’, ‘going prepared for an internal communication interview’ and ‘interviewing for an internal communication job’. However when I look back what I covered probably didn’t include the guidelines for internal communication managers to distinguish between a candidate’s ‘potential’ and the expected ‘performance’ so as to avoid a […]
Can Internal Communications Impact the Bottom-Line?
I came across an interesting question on Linkedin by a communication professional in the Russian Federation seeking inputs on how ‘internal communications affects business results (in terms of money)’. He goes on to explain his situation – “IC is a new function in our company. I need to prove expenses to Board Members. I understand […]
The mailer’s design sucks. We want something funky!
As an internal communicator is can be difficult dealing with clients who believe that cool design wins over compelling content. Indu, the hard working internal communicator of TPR Bank discovered much to her chagrin. Pramod, the HR Head needed a campaign to get staff aligned on the recent office move and he believed that a […]
“My Team Isn’t Getting Visibility. Let us do a Newsletter!”
Tanmay, the Internal Communicator is facing a dilemma. Anita, the IT Division Head invited him for a discussion to build visibility for her team with a newsletter and it stumped him. If he agreed to her request it would trigger similar requests from other internal teams. If he disregarded the request he will be perceived […]
Holiday Parties and That Time of the Year….
…when companies want to let their staff have fun and let their hair down. It is also that time of the year when communication winds down and employees are asked to rejuvenate and come back energized. I wanted to reflect on how organizations can ensure staff continues to be informed, engaged and recognized as the […]
What’s your AAA Gold Standard for Internal Communications?
With the recent US AAA credit downgrade and the global recession on everyone’s minds I felt it apt to discuss how your stakeholders and you view internal communications benchmarks. While there isn’t a ‘one-size, fits all’ approach for internal communications it helps to step back and ask the following questions – 1. How do you […]
Wikileaks, Corporate Espionage and Whistle Blowing – Implications for Internal Communication
The world is gripped by the ‘drip-drip-drip’ of cable internal communication shared by Wikileaks through their website. Apart from gauging the impact to international relations and politics these candid revelations also put the focus firmly on the power of transparency in internal communication. Interestingly, the India diplomatic corps have looked at the positive side of […]