My earliest recollection of the Olympics is the 1984 Los Angeles Games when my brother and I woke up early morning to catch the opening ceremony. Carl Lewis became a household name, the Indian hockey team came 5th and P.T. Usha missed a medal by a fraction of a second. We eagerly awaited an update […]
Tag: India
Communicating Strikes and Office Outages Successfully
As organizations came to grips with the most recent strike that paralyzed the country this week I noticed an innocuous post on a Linkedin community from a fellow communicator asking peers if they planned to shut shop, run operations or mitigate risks. I found that post interesting since it came up on the evening before […]
Is employee recognition on your radar?
Often recognizing staff is confused with promotions and pay. Furthermore, when the focus of the organization is in only achieving business results without a consideration for employee effort, it can lead to staff demoralized and undervalued. Not surprisingly, the 2012 Kelly Global Workforce Index indicates that only about 44% employees feel valued by their employers. […]
Targeted internal communications based on information consumption?
As far as I am aware internal communicators serve information to staff based on the need, age, tenure, career levels, organization’s priorities and focus areas, importance and maturity of the individual within the organization, time of the day among other reasons. TNS’s recent research and segmentation of consumers is based on their information consumption patterns. […]
‘Zero E-mail’ and Change Management: An Internal Communication Opportunity?
There are reports of Atos, a French organization planning to do away with e-mail in the near future. That near future is around the corner. The CEO has stated that after 2014 none of their 80000 employees will be exchanging e-mails. Ambitious? Crazy? Impossible? Intriguing? I have been thinking about what this change means for […]
The Visibility Factor: How to Turn Around the Conversation | Final Part
In Part 1, I shared the story of Tanmay the Internal Communicator who engaged Anita in a discussion on a newsletter and wasn’t able to provide tangible direction. I loved the feedback to help Tanmay make definite progress. Thank you Mark, Adam, Sushma and Advita for taking time to raise the conversation to a new high. For example, Adam […]
Communication Insights at NASSCOM Foundation’s Not-For-Profit Workshop
I had the opportunity to serve as a communication resource for NASSCOM Foundation’s partner NGOs who gathered at Bangalore today, December 2, 2011 to learn more about marketing and communication pointers to improve reach, get donor commitment and enhance image. The event held at Thomson Reuters office invited marketing and communication professionals from organizations to […]
What’s your AAA Gold Standard for Internal Communications?
With the recent US AAA credit downgrade and the global recession on everyone’s minds I felt it apt to discuss how your stakeholders and you view internal communications benchmarks. While there isn’t a ‘one-size, fits all’ approach for internal communications it helps to step back and ask the following questions – 1.      How do you […]
Making Internal Social Networks Sticky: Case Study Wrap-Up
From the comments that came in to the internal social networks case study it is evident that to improve adoption you need to use both the ‘pull’ and ‘push’ strategies. Ira recommends that it helps to drive traffic through interactive content such as contests, blogs and chats with senior managers. After you have satiated their thirst for […]
Anna Hazare's campaign and what we can learn
Much has been spoken and written on the 74 year old crusader who is giving the Indian government a hard time with his anti-corruption Bill. The campaign has not just captured the imagination of the masses but the world is watching with awe as one man is attempting to overcome a systemic rot. Visuals of […]