Internal branding

All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators.  However how, when and what needs to be communicated will determine how your employees perceive your company in […]

On Friday, July 23 I attended the Great Place To Work Conference at Bangalore and I wanted to share my key take-aways and recommendations that you can take forward within your organizations, irrespective of the industry and size. To begin, best workplaces had nothing to do with size or number of employees. The theme of […]

‘Culture alignment is what makes organizations successful’. This message stuck to my mind like never before! I attended one of the best sessions ever on a topic often considered to be ‘esoteric’ and ‘abstract’ – culture. This post is to share my personal take-aways. Conducted by a senior leader this session had no presentation slides […]

This article featured in Simply-Communicate, a UK based internal communication publication that reaches 15,000 communicators globally. http://www.simply-communicate.com/news/companies-india-adopt-social-media-inside-enterprise Read on for the complete article here as well. According to an IABC report over 79% of global companies leverage social media internally to improve productivity and engagement. India, however, still lags behind when it comes to adoption.  To […]

If you browse the Times of India Ascent (a popular India based newspaper recruitment reference) for advertisements of major Indian or multinational firms you will notice a slew of awards or recognitions in the messages to attract talent. Mostly in the form of recognitions or logos that spell out the ranking and importance of the […]

Over the last few weeks I researched the ‘state of social media adoption in internal communications in India’ and got numerous insights.  While I will share the details in an article shortly I wanted to reflect on opportunities for internal communicators to leverage social media in light of the recent 2010 Global Workforce Study by Towers […]

This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for […]

I am penning this blog note to share internal communications lessons I learn from a recent travel ordeal. This isn’t an attempt to grind my axe with Air France which gave me grief although my dissatisfaction with how I was treated led me to vent with many more people than I thought I would.  After […]

We are in the midst of unprecedented opportunities in social media and India is just about getting started. As communicators and professionals putting plans and initiatives in place for engaging employees the options are more than one could ask for. But then why is social media not making enough inroads when it comes to internal […]

I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal […]